Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,089 Reviews)
Rating breakdown 13,089 reviews
5 Stars
8,934
4 Stars
2,121
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing sound quality
on June 15, 2025
Posted by: zach2825
[This review was collected as part of a promotion.] The language transition from galaxy ai and the buds pro 3s are superior. I can't get over how clearly I can hear my environment and people talking around me when I'm wearing them.
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your review, Zach! We’re more than happy to see you’re enjoying the clarity of your Galaxy Buds3 Pro. The way they enhance your ability to hear your environment truly is impressive! We’re also glad you mentioned the interpreter feature! It really makes a difference during conversations, allowing you to understand real-time translations right through your buds. Plus, having the text transcript to reference is incredibly handy for following along. If you dive into that feature, we think you’ll find it opens up even more opportunities for connection. We hope that you continue to enjoy your experience with your buds. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds quality
on June 16, 2025
Posted by: AlphonsoLobos
[This review was collected as part of a promotion.] I use my earbuds to picking up the phone, and with the AI technology it has, I don't have to grab my phone for that, even though I don't really need to, cause I can use some of the principal Bixby's options wich is kinda useful. With the wireless charging system I don't have to take care of connecting to the charger, just placed in the charger, I love it!!!
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Hi Alphonso! Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It's great to see that you're enjoying the convenience of answering calls without having to reach for your phone. We designed those AI features to enhance your experience, and it’s great to know they’re working well for you! The wireless charging feature is definitely a game-changer, allowing you to place the buds on the charger pad without any hassle. Your feedback means a lot to us, and we're thrilled that the buds are making your life a little easier. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
The Samsung ear buds have interference when on a
on June 16, 2025
Posted by: 72951rm
[This review was collected as part of a promotion.] When on a phone call it is not clear it will backfeed I would rather have a wired up device I want to know about the dangers and risk of brain damage of using Samsung wireless sevices
Value
2
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback, as it helps us understand our users' experiences better. We want to make sure that you're having the best possible experience with your Galaxy Buds3 Pro, so we’d love to gather some additional information about your concerns. Please reach out to us at Samsung Support, and we’ll be more than happy to assist you further. Your satisfaction is our priority, and we look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent sound quality , durable
on June 16, 2025
Posted by: Albe7300
[This review was collected as part of a promotion.] Excellent surround sound , noise reduction when playing , watching movies , videos among others , perfect Galaxi AI .
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Albe. Your feedback is invaluable to us. We love to see that you're enjoying the excellent 360 sound quality and ANC feature. It's great to see that you use them to watch movies and videos and that the Galaxy AI has been perfect for you. We hope you continue to enjoy your experience with your buds. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound!
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] These Galaxy Buds sound are better than the pro2...the only complaint is can be easy to fall out of your ears sometimes over the pro2. The Galaxy AI with the live language translation works very well!
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for taking the time to share your candid feedback on the Galaxy Buds3 Pro! It's great to know that you see the immense improvements that we've made with this new iteration, especially with features like Live translation. We also see that you may be having some challenges keeping your buds in place while wearing them. We encourage you to check out the link attached for options to help you get the best fit. If you need any further assistance or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Dong Won
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The noise cancelling is very good, but not as good as I expected.
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Dong! We're glad to see that you found the noise cancellation effective. If you're looking to enhance that experience, we recommend trying out different earbud tips to find the best fit. A proper seal can significantly improve the active noise cancellation. Also, make sure both your Buds and the connected device are updated to the latest software version, as this can also enhance performance. We hope these tips enhance your experience with the ANC feature. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Bud Features
on June 16, 2025
Posted by: CANIT79
[This review was collected as part of a promotion.] I gotta say, I'm quite impressed. I appreciate the long hours and how well it connects. Not to mention, the Galaxy AI is quite nice! The way how the noise canceling feature is effective and that using the translation feature is very responsive and quick!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refresh design, touch and pinch control, AI transl
on June 16, 2025
Posted by: Neso2502
[This review was collected as part of a promotion.] What I love, Active Noise Cancellation (ANC): This is pure magic. It really isolates you from the outside world. On the bus, at the office, or simply when I want some peace, I turn on ANC and goodbye to the noise! It's super effective.
When we talk about AI in the Buds Pro, it's not about them having a "brain" like a voice assistant (although they integrate with them), but rather how they use intelligent algorithms to optimize various functions.
Sound quality For my taste, the sound is spectacular. The bass is deep without being exaggerated, and the treble is clear.
If you're looking for wireless earbuds with excellent sound quality, top noise cancellation, and everyday comfort, the Samsung Buds Pro are a great choice.
The AI in the Samsung Buds Pro isn't a feature you turn on or off with a button; it's a layer of intelligence that operates in the background, making noise cancellation more effective, ambient sound more natural, your calls clearer, and the overall experience more seamless and intuitive. It's what allows the Buds Pro to "understand" your surroundings and needs to optimize their performance
When we talk about AI in the Buds Pro, it's not about them having a "brain" like a voice assistant (although they integrate with them), but rather how they use intelligent algorithms to optimize various functions.
Sound quality For my taste, the sound is spectacular. The bass is deep without being exaggerated, and the treble is clear.
If you're looking for wireless earbuds with excellent sound quality, top noise cancellation, and everyday comfort, the Samsung Buds Pro are a great choice.
The AI in the Samsung Buds Pro isn't a feature you turn on or off with a button; it's a layer of intelligence that operates in the background, making noise cancellation more effective, ambient sound more natural, your calls clearer, and the overall experience more seamless and intuitive. It's what allows the Buds Pro to "understand" your surroundings and needs to optimize their performance
Value
5
Written by a customer while visiting Samsung US