Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,091 Reviews)
Rating breakdown 13,091 reviews
5 Stars
8,936
4 Stars
2,121
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent features
on June 11, 2025
Posted by: Joejoe
[This review was collected as part of a promotion.] I love using the buds when watching videos and movies. The way the sound travels with you and adjusts based on your facial orientation when watching is amazing (for example when looking to the right sound is more prominent on the left, when looking dead on it's balanced in both ears). The Galaxy AI voice features are great as well for quickly answering or rejecting calls, and setting up reminders or alarms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These ear buda are awesome great sound
on June 11, 2025
Posted by: Sweetie2shop
[This review was collected as part of a promotion.] I use rhem for walking and outdoor work the GalaxyA1 is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working
on June 11, 2025
Posted by: Chris
from Georgia
Expertise:Intermediate
Had the earbuds less than a year and the right bud stopped charging. For the amount of money you pay you would hope to get at least 1 years use out of them. When they did work the sound was great.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, June 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Chris! It’s great to see that you enjoyed their sound quality when they were functioning properly. If your right earbud has stopped charging, we recommend checking the charging contacts to ensure they are clean and free of sweat or moisture, as corrosion can affect charging performance. Try wiping the contacts with a clean, dry, soft brush or a cotton swab before placing the earbuds back in the case. This may help establish a proper connection. If the battery indicator light on the charging case flashes red, it could indicate that charging is blocked due to dirt or moisture on the contacts. Cleaning these contacts and trying to charge again can often help. Additionally, you can check the battery level through the Galaxy Wearable app to confirm if the earbuds are charging correctly. We value your feedback and appreciate you taking the time to share your thoughts. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. If you need additional assistance, visiting a Samsung Service Center or an authorized service provider could also be helpful. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 11, 2025
Posted by: Alton24
[This review was collected as part of a promotion.] Love it the noise canceling to the ambient sound, I just wish you built in a translator in it with AI so it detects any language other than the one I set it on it automatically translate it for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible Sound
on June 12, 2025
Posted by: Miguel
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 have the best Samsung sound quality yet! Though the touch features are a little confusing.
Value
4
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Miguel! It’s great to see that you’re enjoying the greatest sound quality yet with our earbuds. In regards to the touch controls, the Pinch and Swipe Control system allows you to manage music, calls, and other features effortlessly. You can pinch to play or pause music, switch between ANC and Ambient modes, and accept or reject calls. Swiping up or down on the blade-style design adjusts the volume, making controls more reliable than previous models. Your feedback is valuable, and we appreciate you taking the time to share your experience! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Enjoy
on June 12, 2025
Posted by: Deee
Expertise:Expert
I have really enjoyed my earbuds until I lost the right one but i'm still utilizing the left one until I purchase more. Great sound comfortable.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Deee. We hate to see your right earbud going missing. It’s great to know you’re still enjoying the sound quality and comfort of the left one. Just a quick tip if you ever misplace your Galaxy Buds again, you can easily locate them using SmartThings Find or Samsung Find. These services allow you to pinpoint their location on a map, enable a ringing sound to help you find them, and even get notifications when they've been found. We hope you get a new pair soon and can enjoy the full experience again! If you have any questions or need assistance with a replacement, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on June 12, 2025
Posted by: Nitross
[This review was collected as part of a promotion.] I love the fit and finish of these earbuds. The sound is highly customizable to user preference and sound is crisp and accurate. I consider myself an audiophile and also have the best Sony Earbuds however prefer the boss pro due to comfort, sound, and value. They integrate seamlessly with my Samsung 25 Ultra and pair without any hiccups every time. I can talk to Galaxy AI with these buds and it deciphers what I am saying even in noisy environments.
Highly recommend!
Highly recommend!
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We genuinely appreciate your feedback about the fit and finish, as well as the customizable sound quality. It’s great to know they work well for an audiophile like yourself! We’re pleased that they pair seamlessly with your Samsung Galaxy S25 Ultra and that the Galaxy AI features perform effectively, even in noisy environments. Your insights are invaluable to us, and we’re committed to enhancing your listening experience. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. We’re here to help! Thank you again for your recommendation and for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on June 12, 2025
Posted by: Kerm2020
[This review was collected as part of a promotion.] I love this device. It is very convenient. Sound is great. Battery life is great.
Value
5
Response from Samsung USBy R&R Team, June 13, 2025
Thank you so much for your glowing review of the Galaxy Buds3 Pro. We're happy to see that you love the convenience and sound quality they provide. It's great that you're experiencing the impressive battery life, which offers up to 26 hours of playtime per charge. With a fully charged case, you can extend that even further to up to 30 hours. If you have any questions or need assistance, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US