Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,102 Reviews)
Open Ratings Snapshot
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product. 
(
3,499 out of 4,524
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Fit
on June 6, 2025
Posted by: Not important
from Chicago
Expertise:Beginner
Verified Purchase:Yes
My left ear piece works great. The fitment of my right ear piece is not working. The quality is great. It auto connected to phone easily.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 6, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro. We always look forward to hearing from our customers. We understand you are having some challenges finding the right fit for your buds. We encourage you to explore options like trying out the different-sized bud tips included with your device. Additionally, you can use the fit test available in the Wearable app to help ensure a better fit. If you have any further questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear your buds)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Earbuds
on June 6, 2025
Posted by: Minnie
Expertise:Intermediate
Verified Purchase:Yes
Works well, didn't have feedback and the other party sounds clear
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Earbuds
on June 6, 2025
Posted by: Anonymous
from New York city
Expertise:Expert
Verified Purchase:Yes
I lost my left ear bud😪 the comfort is decent at best. Sound is great.
I would recommend this to a friend!
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Comfortably
on June 6, 2025
Posted by: Jamar
Verified Purchase:Yes
There ok the only thing I dont like is how they fit in the ear
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Definitely the best earbuds I've ever had
on June 7, 2025
Posted by: Sharon Brown Albright
from Ochlocknee, Ga
Expertise:Expert
Verified Purchase:Yes
I love these earbuds. Comfortable, quality is superb, sounds amazing. Lightweight almost forget I have them in my ears
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sound great but the fit is terrible.
on June 7, 2025
Posted by: Dan W
from CT
Expertise:Expert
Verified Purchase:Yes
Good tech, but a bad fit. No wow factor. I had to get aftermarket tips to keep them in my ears. The audio sounds great and the features and case are nice as well. Solid battery so far.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 9, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Dan! We’re glad to see that you enjoyed the audio quality and the features, as well as the battery life. It’s great that you found a solution for the fit with the tips. We recommend trying out the Fit Test in the Wearable app, as it can help identify the best fit for your ears, allowing you to fully experience the immersive sound these buds offer. We appreciate your insights and hope you enjoy your listening experience! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for the audiophile
on June 7, 2025
Posted by: RKAIN66
[This review was collected as part of a promotion.] Great sound especially with Galaxy AI having adaptive sound. They fit very well, even at the gym. I'm VERY picky and critical on sound. I am very satisfied.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The Sound is great
on June 7, 2025
Posted by: Unflinching
[This review was collected as part of a promotion.] The sounds quality is excellent. The draw back is fitment. I've tried all three sizes; using different combinations, and if I talk while wearing them, they come loose. Changing the tips caused them to rip feairly easily. I had to buy 3rd party replacements... Because there are no Samsung replacements.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 9, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! We always look forward to hearing from our valued customers. We love to see that you've enjoyed the sound quality that your buds offer. We see that you may be experiencing some challenges trying to find the best fit. To get the best fit and for instructions on how to change your tips, we encourage you to check out the link attached for detailed instructions. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
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