Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,095 Reviews)
Open Ratings Snapshot
Rating breakdown 13,095 reviews
5 Stars
8,939
4 Stars
2,122
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Superior cancel noise
on June 2, 2025
Posted by: Chunyman
[This review was collected as part of a promotion.] Has a superior cancel noise than the predecessor, it's a good upgrade from de buds 2 pro and has a quality you can feel, also the Galaxy AI it's the best AI by far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thus peoduct it's amazing
on June 2, 2025
Posted by: Kristo88
[This review was collected as part of a promotion.] Every day help me focus on my work while listening to a podcast with my headphones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Buds!
on June 2, 2025
Posted by: LaxusGRM
[This review was collected as part of a promotion.] I've tried other ear buds in the past, but the Bud3 Pros are my favorite
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THE BEST PRODUCT EVER..
on June 2, 2025
Posted by: GodSentFreddo
[This review was collected as part of a promotion.] Hey Galaxy AI.. This is the best ear buds I've ever bought.. Absolutely the best.. I love ever feature..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing because of its INC
on June 2, 2025
Posted by: Guestotniel1
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro deliver impressive audio quality, particularly when paired with Samsung devices. Featuring a dual-driver system with a 10.5mm woofer and 6.1mm planar tweeter, they offer rich bass and clear mids, though the treble can be slightly subdued. The earbuds support 24-bit/96kHz audio via Samsung's Seamless Codec, enhancing the listening experience for Galaxy users. Active Noise Cancellation (ANC) is effective, especially with a proper fit, and features like Adaptive Noise Control and Ambient Sound mode add versatility. Battery life averages around 5 to 6 hours with ANC enabled, which is decent but not exceptional. While the design is sleek and comfortable, some users have reported issues with the fit and durability of the ear tips. Overall, the Buds3 Pro are a solid choice for Samsung users seeking high-quality sound and advanced features, though they may not offer the best value for those outside the Samsung ecosystem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has a big issue
on June 2, 2025
Posted by: 20yearsSamsungUser
[This review was collected as part of a promotion.] The left side of the earbuds consistently experiences issues. It either fails to charge or cannot establish a connection. Despite thorough cleaning, the problem persists.
I have removed the earbuds from the phone and reconnected them, but the issue remains unresolved. I will need to gently place the left earbud into the case or hold it in place for charging.
Compared to the bubs pro 2. It would be a better option.
The sound quality Compared to the 2nd is not much different. The only thing make 3rd stand out is you will be able to touch and adjust the volume with only one earbub instead of the 2nd
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 4, 2025
It's great to hear from you. We love to see that you've been with us for 20 years! Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be to deal with challenges with the left earbud, especially after you've tried various troubleshooting steps like cleaning and reconnecting. Since you've already explored those options, we recommend reaching out to Samsung Support so we can take a closer look and assist you further. It's important to us that you have the best experience with your earbuds. We also want to remind you that the Galaxy Buds come with a 12-month limited warranty for manufacturer defects. If it’s of interest, Samsung Care+ is available for eligible devices, offering extended protection and support. Our goal is to ensure you get the most out of your experience, and we look forward to resolving this for you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is great
on June 2, 2025
Posted by: Yazcam12
[This review was collected as part of a promotion.] This product offers a truly exceptional user experience. The advanced AI features are remarkably innovative and impressive. It seamlessly integrates into daily tasks, simplifying complex processes with ease. The overall design is elegant and intuitive. It's clear that a great deal of care and attention went into developing this product.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 3, 2025
Thank you for your review of the Galaxy Buds3 Pro, Yazcam12! We’re elated to see you’re enjoying the superior sound quality and adaptive noise cancellation. We designed them for comfort during extended use, and it’s great to know they fit seamlessly into everything you do. If you ever have questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sounds great while they last
on June 2, 2025
Posted by: Mandorakat
[This review was collected as part of a promotion.] They were great for a while, maybe 2 years
? Then the left bud just went to a very low volume. Later longer than expected tho. So I'm not too mad about it. Will replace with more buds like I did with the last pair.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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