Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,095 Reviews)
Rating breakdown 13,095 reviews
5 Stars
8,939
4 Stars
2,122
3 Stars
925
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I'm very sleek.
on June 2, 2025
Posted by: Navyboat
[This review was collected as part of a promotion.] Now these headphones are very Sleek, I like the triangular design of the stem. The quality on the headphones are good now. They aren't the greatest of all time, but they are very good. Do not let me turn you away. The feeding of the headphones in the air is the best version since the stem.I think if it's the best in my ear The feeding of the headphones in the air is the best version since the stem. I think if it's the best of my ear. The touch features on the headphones are very smooth and integrated nicely. So you don't ever overlap or touch them on accident.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The sound quality and effects are top notch
on June 2, 2025
Posted by: Matth2089
[This review was collected as part of a promotion.] I get better sound from everything i listen to rather it's music or phone calls. The only downfall reason it's not a 5 star. Would be the fit. They don't stay in very well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy upgrade
on June 2, 2025
Posted by: Kubaj88
[This review was collected as part of a promotion.] I made an upgrade from the buds live to the buds 3 pro and I was highly impressed with the purchase. My favorite feature is the ambient mode on it as I don't have to remove the earpiece each time I need to make small talks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds I've ever had !
on June 2, 2025
Posted by: MaxxBoss1599
[This review was collected as part of a promotion.] My galaxy buds are great for listening to music, YouTube videos, podcasts and more ! They really come in handy when I need the environment to be quiet for others ! I can't help but love the noise canceling feature! Amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Quality issues
on June 2, 2025
Posted by: JAWinTX
[This review was collected as part of a promotion.] Been using buds every single buds. Every time there was new I changed.
Buds 1 was the best I think. The sound was bad, but it fitted perfectly with the ear tip. When I twisted the buds inside my ear, it fitted great.
Buds 2 and pro were better sound, but it was hard to fitted on my ear.
Also, it was itching when I used long time.
Also, it was itching when I used long time.
Buds 3 pro..
The worst series I think.
The connection sometimes loses after UI 7.0 updated. I am not sure if my buds has a problem, but it sometimes doesn't connect one side.
Also, the battery goes out really fast. I never thought the battery goes out this fast before in all other buds series. I think even the sound was worse then buds 2 pro. If the series goes like this, I guess I will not use the buds series anymore.
The worst series I think.
The connection sometimes loses after UI 7.0 updated. I am not sure if my buds has a problem, but it sometimes doesn't connect one side.
Also, the battery goes out really fast. I never thought the battery goes out this fast before in all other buds series. I think even the sound was worse then buds 2 pro. If the series goes like this, I guess I will not use the buds series anymore.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro. If the earbuds occasionally lose connection or if one side doesn’t always connect, you can restart them using the Galaxy Wearable app. Simply open the app on your mobile device, navigate to Earbud settings, and select Restart earbuds to refresh their connection. To optimize battery performance, make sure to store the earbuds in the charging case when they’re not in use. If you find that the battery drains faster than expected, checking for software updates in the Galaxy Wearable app can ensure you have the latest optimizations. We appreciate your feedback and insights! If you need additional assistance, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love use it for walking and running that's stay in places
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on June 2, 2025
Posted by: Messi10
[This review was collected as part of a promotion.] The buds are really smooth easy to wear while you're working out walking traveling it's amazing the noise cancelation is top tier AI on a buds never been done before that feature alone makes it different than any earphones on the planet samsung keep showing us they're on top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds
on June 2, 2025
Posted by: DMANN3000
[This review was collected as part of a promotion.] The Galaxy AI makes super convenient to read messages clearly. The fit is perfect, the ANC works great at the gym and I love the efficiency in quick connections
Value
5
Written by a customer while visiting Samsung US