Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,511 Reviews)
Rating breakdown 13,511 reviews
5 Stars
9,227
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Trash!
on May 21, 2025
Posted by: Suroj
from Pittsburgh
Expertise:Expert
Absolute Trash!!! the worst buds in the series. Super low quality sound. Does not stay in the ear.
I tried my best to give it a chance about the winner was completely fed up.The samsung doesn't even take it back.
The worst year to be samsung loyal.
I tried my best to give it a chance about the winner was completely fed up.The samsung doesn't even take it back.
The worst year to be samsung loyal.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 21, 2025
Hi Suroj! We appreciate you sharing your experience with the Galaxy Buds3 Pro. It sounds like you’ve been putting in effort to get the most out of them. For a better fit, we highly recommend trying the fit test in the wearable app. It’s designed to help you find the perfect seal and comfort for your ears. You can also check out additional resources for options that might enhance the fit in the link attached. Regarding the sound, the equalizer settings can really help personalize your audio experience. If you haven’t already, it’s worth exploring. Additionally, making sure both your earbuds and your connected device are updated with the latest software can significantly improve performance. Thanks again for your feedback, and we hope these suggestions help enhance your experience with the Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Airpods of samsung.
on December 4, 2025
Posted by: Xander
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro deliver excellent sound, smart Adaptive ANC, and a comfortable new design. What sets them apart is Galaxy AI, which powers features like real-time translation, automatic ambient awareness, and intelligent sound adjustments based on your environment. Calls are clearer thanks to improved microphones, and the pinch/swipe controls feel natural.
They’re at their best when paired with a Galaxy phone, where all AI features unlock fully. Pairs great with my S25 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Buy another brand
on December 9, 2025
Posted by: Joshua
Worst headphones I have ever had the displeasure of owning.
Response from Samsung USBy R&R, December 15, 2025
Hi there Joshua,
We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
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We appreciate all feedback on the Galaxy Buds3 Pro experience. This model was designed to combine high-quality sound with smart features within the Galaxy ecosystem. Your input offers valuable insights as we continue to improve performance and design. Thank you for taking the time to share your thoughts and for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Dont buy
on December 29, 2025
Posted by: Ragnar
Expertise:Intermediate
Lets start with the battery life its no where near what they say it is and to get them to actually charge even with everything clean you have to move them around and let them sit on the table completely still so they stay charging. The sound quality is poor the volume is to low i thought it was my older phone but now evern with my new s25 there still garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi there Ragnar,
Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for providing detailed feedback on the Galaxy Buds3 Pro. These earbuds aim to deliver immersive sound, innovative audio features, and effortless pairing with Galaxy devices, including newer models such as the Galaxy S25. The issues you described suggest that a software update may be needed. You can verify this using the Galaxy Wearable app, which is a helpful resource for troubleshooting and reporting any problems with your earbuds. Please refer to the linked article for instructions on keeping your earbuds up to date. We appreciate your feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on July 24, 2024
Posted by: Hotpanda
[This review was collected as part of a promotion.] Love these! They sound great and are very comfortable. I love the EQ option. The battery life is good, and for me, the best feature of them all is the live translate feature. The ANC is one of the best out there, and the transparency has improved a lot. 😍🎧🎶
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly the best! Hands down!
on July 24, 2024
Posted by: Daydreamer
[This review was collected as part of a promotion.] I just used them to work out and the sound was so clear. I felt in the zone. The comfort the buds felt was great. The design is really nice. Honestly these are the best buds I have ever own!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An upgrade from buds2 pro!
on July 25, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] With galaxy AI now a part of the system, these buds are an absolute must. I had the buds2 pro since release and can say that these new buds bring better comfort and sound.
Value
5
Written by a customer while visiting Samsung US
Posted by: Joseph
Verified Purchase:Yes
Good Quality and the Sound is truly Amazing have no Problem.Mega Love it.
Written by a customer while visiting Samsung US