Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,104 Reviews)
Open Ratings Snapshot
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Their previous version is better.
on May 22, 2025
Posted by: Rob28
Expertise:Expert
The previous version is much better for my taste in almost every respect.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your honest thoughts on the Galaxy Buds3 Pro, Rob! We understand that you feel the previous version suits your taste better in many respects. However, we believe the enhancements in the Buds3 Pro offer a whole new listening experience that you might enjoy. Our dual amplifier system and independently controlled woofer and tweeter provide a rich and immersive audio quality that sets a new standard. The enhanced 2-way speaker design captures even the minute details in your music, bringing it to life in a way that the previous version may not have achieved. We’re also excited about features like the Wind Shield and LightSwipe Pinch Control, which make for an intuitive and enjoyable experience whether you’re at home or on the go. We hope that you give these buds another try. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound at it's best
on May 22, 2025
Posted by: Wylde
Expertise:Expert
Found a spectacular. The active noise canceling is awesome the ambient noise could be a little better but otherwise they are absolutely spectacular.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 22, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Wylde. We're thrilled to see you're enjoying the spectacular active noise cancellation feature. We appreciate your feedback regarding the ambient noise and understand the importance of balance. For the best performance, please remember to keep your buds and connected device updated and fully charged. This helps ensure you experience all the latest features at it's best. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good and so so.
on May 22, 2025
Posted by: Puterdad
from Chelsea Michigan
Expertise:Intermediate
Bud 3 work good. Bluetooth works well. I have Buds 2 as well and sound quality is much better on the Buds 2.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We’re glad to hear you’re enjoying them and that Bluetooth is working well for you. If you're looking to enhance your listening sound even further, don’t forget that you can customize the sound settings for different apps. Just swipe down to adjust your EQ and noise control from the Quick Settings panel. Your custom settings will be saved for each app, so whether you're enjoying 360 Audio on YouTube or using Bass Boost on Spotify, your audio experience can be perfectly tailored to your preferences. We hope that this information helps enhance your experience. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great design and audio
on May 22, 2025
Posted by: Lazaro
from Miami
Expertise:Expert
Verified Purchase:Yes
I love samsung and that earbuds are hudge better that pro 2, and notice that galaxy buds 2 pro are my favorite ones in the world
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re so glad to see you decided to upgrade! The improved sound quality and features are designed to elevate your listening experience, and it’s fantastic that you’re enjoying them. Your feedback motivates us to keep pushing the boundaries of audio innovation. We hope you continue to love every moment with your Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Fit
on May 22, 2025
Posted by: Taay
Expertise:Expert
Verified Purchase:Yes
They will not stay in my ears. I have switched out the tips and test fiesnt work either.
Response from Samsung USBy R&R Team, May 23, 2025
Hi there, Taay! Thank you for sharing your experience with the Galaxy Buds3 Pro. We understand how important it is to achieve that perfect fit. It’s great to hear you’re taking steps to get the right fit! If you’re still finding them uncomfortable, we recommend experimenting with the different sizes of ear tips that come with the earbuds. The right size can really help minimize sound leakage and enhance the audio quality. Also, don’t forget to check the directional markings—“L” for the left and “R” for the right—making sure they are facing you as you insert them. Another helpful tip is to slightly angle the earbuds so the microphone directs towards your mouth, which can improve clarity during calls. We’re here to help you get the best out of your Galaxy Buds3 Pro, so if you have any other concerns or need further assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!
on May 23, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Great product. The sound is amazing. Im glad i upgraded my buds to these. Great quality and no complaints!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you for your fantastic review of the Galaxy Buds3 Pro, Jasmine! We're pleased that you’re enjoying the incredible sound quality they provide. It’s great to see that upgrading your buds has made such a positive difference for you. The combination of rich audio and effective noise cancellation really enhances the overall listening experience. We truly appreciate your thoughts and hope you continue to enjoy your new buds! If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Buds to Hear By
on May 23, 2025
Posted by: Lynn
from Tucson
Expertise:Intermediate
Verified Purchase:Yes
Great buds, need to watch where you touch but its nice that it is easy to use and figure out volume decline.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for taking the time to share your experience with the Galaxy Buds3 Pro, Lynn! We're thrilled to see that you enjoy using them. The pinch and swipe controls are designed to offer a seamless way to manage your audio experience. We understand that being mindful of where you touch can be a bit tricky at first, but we hope you find that these controls allow for effortless adjustments, whether it's tapping to play or pausing your music, or swiping to change the volume. Our goal is to enhance your listening experience while keeping things simple and enjoyable. If you have any further feedback or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great sound, but some drawbacks
on May 23, 2025
Posted by: Joe Cynic
Let me start off with saying that I love these ear buds. They sound great. Noise canceling works great. Ambient sound is amazing. Only two drawbacks for me. First of all battery life. "with the case" is definitely not as advertised. I'm charging the case far more frequently, when I use the buds for only a couple of hours a day. My buds pro 2s lasted longer than these do. And second, the buds stop charging randomly. It's gives me the reason that there is debris in the case but there's nothing inside or on the buds. It isn't till I get like an alcohol wipe, and wipe the buds off that they continue charging. Or until I charge the case because God forbid the case drop below 30%. If these had the same battery life and charging of the pro2s they would be a perfect five stars.
Response from Samsung USBy R&R Team, May 27, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Joe! We’re glad to see that you enjoy the sound quality, noise canceling, and ambient sound features. We understand your concerns about battery life. While the Buds3 Pro can provide up to 30 hours of listening time with the charging case, there are some adjustments we recommend to help maximize battery performance. Keeping the earbuds in the charging case with the cover closed when not in use can significantly extend their battery life. Additionally, adjusting notification settings through the Galaxy Wearable app (or the Galaxy Buds app on iOS) can help conserve power. For optimal charging, we suggest using only Samsung-approved charging devices, as they are designed to enhance battery longevity. This can help ensure a smooth charging experience and keep everything working efficiently. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
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