Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,104 Reviews)
Open Ratings Snapshot
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
sounds great, charge isn't long enough
on May 11, 2025
Posted by: Jamie
from Pipersville, PA
Verified Purchase:Yes
The sound is amazing, I just wish that the charge on them lasted longer.
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jamie! We're pleased to see that you're enjoying the amazing sound quality they provide. Regarding the battery life, we understand how important it is to have your earbuds last as long as you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge! With the charging case fully powered, that can extend to an impressive 30 hours. To help you get the most out of your battery, I recommend a couple of tips. When you're not using them, be sure to store your earbuds in the charging case with the lid closed. Additionally, adjusting your notification settings in the Galaxy Wearable app (or in the Galaxy Buds app for iOS) can help conserve battery power. We're committed to providing the best experience possible, and we appreciate your feedback! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazingly great sound
on May 12, 2025
Posted by: Gary
Great product they sound amazing just wish the battery life was a little bit longer
Response from Samsung USBy R&R Team, May 12, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro, Gary. We're pleased to see that you love the sound quality of your buds, but we can ensure you enjoy them. We understand that battery life is important, and while these buds provide up to 26 hours of playtime per charge and can extend up to 30 hours with a fully charged case, we want to help you make the most of that battery. To conserve battery power, try keeping your earbuds in the charging case when you're not using them, ensuring the cover is closed. Additionally, you can adjust notification settings using the Galaxy Wearable app on Android or the Galaxy Buds app on iOS to help manage battery life. We hope these tips enhance your experience even more! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice features/ gr8 buy!
on May 13, 2025
Posted by: Poochi
Expertise:Expert
Great headphones but I hate the fit! They fall out quite a bit and it's so annoying 😑 I definitely didn't have that issue with my galaxy buds. I give them an 8/10!
Response from Samsung USBy R&R Team, May 13, 2025
It's great to hear from you, Poochi! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We love to see that you love these buds so far! To ensure we’re getting the best possible experience, we recommend exploring the different sizes of ear tips included with the buds. Choosing the right size is crucial for a snug fit that maximizes audio quality and minimizes sound leakage. For added assurance of that perfect fit, don’t forget to run the earbud fit test via the Galaxy Wearable app. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Would recommend Galaxy Buds 3 Pro
on May 14, 2025
Posted by: Jaegar
from Alaska
Expertise:Intermediate
Verified Purchase:Yes
Great sound quality, great ANC, great transparency, very comfortable. Overall great buy. Works great with almost any device if you just download the Samsung wearable app
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 15, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Jaegar! It's great to know that you're enjoying the excellent sound quality and effective ANC. We put a lot of thought into the transparency features and comfort to enhance your listening experience. We're also glad that the Samsung Wearable app is making it easy for you to connect with your devices. Your feedback means a lot to us. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
saisfied
on May 15, 2025
Posted by: Dr kumar
Verified Purchase:Yes
i enjoying it, worth of use. waiting for the updated version of it
Response from Samsung USBy R&R Team, May 15, 2025
Thanks for sharing your thoughts! It’s great to know you're finding the Galaxy Buds3 Pro worth your time. We designed them to immerse you in the sounds you love, and it's wonderful to hear that it resonates with you. The durable design ensures you can enjoy your music wherever life takes you. We completely understand the excitement for what's next to come. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Swing and a miss
on May 16, 2025
Posted by: Jon l
from MA
Expertise:Intermediate
Giant step backwards for Galaxy buds pro.. They are super awkward to handle from case to ear and back. Requires an unnatural rotation to align with the ear because they're outward facing in the case.. The pinch controls are awkward. Sound is ok but not as good as Buds 2 pros. Short battery life... They also do not stay in my ears well and people had a very hard time hearing me on calls. No comments from people whole on my old or new Buds 2 Pro.. let's not even mention that the Buds 3 are obvious Airpods rip-off. I hope Samsung learned a lesson with these. Gave these away and got another pair of Buds 2 Pro
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Jon. We understand your concerns regarding comfort and handling. We designed the Buds3 Pro to offer long-lasting battery life, providing up to 30 hours of listening time with the charging case, so you can enjoy your favorite music without interruption. To extend the battery life of your earbuds, store them in their charging case with the cover closed when not in use. Also, adjust the notification settings in the Galaxy Wearable app on your phone, or in the Galaxy Buds app if you’re using iOS. These steps can help ensure your earbuds last longer. To enhance your experience, we highly recommend using the fit test feature, which helps you find the right size for a secure and comfortable fit. This can make a significant difference in how well they stay in your ears. Your feedback is invaluable to us, and we appreciate your input as we strive to improve our products. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good sound/battery/fit, bad charging/voice control
on May 16, 2025
Posted by: Danny
from FL
Sound quality is good and so is fitment in the ear/ weight. Play time so/so. What really irks me is that they always seem to have trouble charging. It's happened to both the left and right earbud. To fix it, I clean the case out (which looks clean already) with compressed air. So many times this has happened. Incredibly annoying flaw I have not experienced with the previous generation Buds Pro.
Also, the voice controls are incredibly finicky. It'll stop the music from a bus stop announcement but not when I actively try to. In addition, the voice detect is a little buggy. I will use a chainsaw and it goes from noise cancelling to pass through with incredibly loud chainsaw noise. I do not sound like a chainsaw so why it goes to ambient is beyond me. This is incredibly annoying as I try to protect my hearing but get bombarded with noise instead, while my hands are too full to do anything about it.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Danny! We’re thrilled you enjoy the sound quality and comfortable fit of your buds. Regarding the charging, we suggest ensuring that the charging contacts on both the earbuds and the case are clean and free from any buildup. Regular maintenance can significantly improve connectivity. We appreciate your thoughts on the voice controls and noise detection. The Buds3 Pro are designed for easy interaction, and it’s important that they meet your expectations. You might want to check and make sure your firmware is updated, as this can enhance the overall experience. If any of this persists, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality
on May 17, 2025
Posted by: Eivar
from Puerto Rico
Expertise:Expert
Verified Purchase:Yes
They are amazing, the sound and desing are so good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Eivar! It's awesome to see you find them amazing. The deep rumble of the bass combined with the clear, crisp highs truly creates an immersive listening experience. With the enhanced 2-way speaker and our first-ever dual amp, you'll truly notice the vibration of instruments with minimal distortion. Your experience captures the essence of what we designed these buds for. If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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