Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,104 Reviews)
Open Ratings Snapshot
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Great for the gym, not so good for outdoor.
on May 2, 2025
Posted by: arc1847
from Fargo, ND
Expertise:Intermediate
I've been using these for about 2 months and generally like them but there are some serious shortcomings. What I like, the fit is great and the sound is excellent. What I don't like: The noise reduction isn't nearly as good as the Buds2 Pro. I use them quite a bit while walking my dogs in the country and we live in an area that is frequently windy. The noise reduction is nearly useless in situations with wind.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 6, 2025
It's great to hear from you! Thank you for sharing your experience with the Galaxy Buds3 Pro! We're elated to see that you find the fit and sound quality excellent. We understand how important effective noise reduction is, especially in windy conditions. We recommend trying different-sized ear tips, as a better seal can significantly enhance the noise cancellation performance. Finding the right size can help block out more environmental noise, making your listening experience much more enjoyable when you're out walking your dogs. We appreciate your feedback and hope you continue to enjoy using your Buds3 Pro! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Odd Squeeze feature
on May 5, 2025
Posted by: Chris
from Chicago
Expertise:Expert
Verified Purchase:Yes
The new squeeze feature for controls is an odd product choice. It makes it harder to use than the older model. Sound quality is good though!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 5, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Chris! We understand that the new pinch control feature can feel different compared to the previous model. This innovative approach is designed to give you a more intuitive way to manage your music and phone calls. However, if you’re having trouble with responsiveness when using the pinch or swipe controls, we recommend checking out our troubleshooting guide in the link attached. We're glad to see you enjoy the sound quality, and we hope you continue to explore all the features the Galaxy Buds3 Pro has to offer! For any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound
on May 5, 2025
Posted by: Jerry
Great sound quality and I would have gave them 5 out of 5 stars if they stayed in better.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 5, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Jerry! We’re thrilled you’re enjoying the sound quality. We understand that a secure fit is crucial for the best listening experience, and we recommend trying out the fit test available in the Galaxy Wearable app. It helps ensure you get the perfect fit for optimal comfort and performance. We hope this enhances your experience even more! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nope
on May 5, 2025
Posted by: JBSCAN
Expertise:Expert
Good sounds terrible support!! Just try ordering new replacement tips
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 5, 2025
Thank you for your feedback on the Galaxy Buds3 Pro. We appreciate your thoughts on the sound quality and support. To assist you more effectively, we’d like to gather additional information about your experience. Please reach out to us at Samsung Support so we can start addressing your concerns and help you enjoy your Galaxy Buds3 Pro to the fullest! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on May 6, 2025
Posted by: Teetee
from Nashville
Expertise:Expert
Verified Purchase:Yes
They are very clear and they stay in my ears even if you are sweating. They don't hurt my ears and the soft tips make them feel even better to wear for a long period of time. The battery life is more than enough for the day.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 7, 2025
Thank you so much for sharing your honest experience with the Galaxy Buds3 Pro, Teetee! It's great to see that you find them comfortable, even while sweating. The soft tips are designed specifically for extended wear, so it's awesome that they make a difference for you. As for battery life, with Active Noise Cancellation (ANC) on, you can enjoy up to 6 hours of music playback and 4.5 hours of talk time. When you turn ANC off, it extends to 7 hours of music and 5 hours of talk. Overall, you’ll get up to 26 hours of music playback, which is perfect for all-day use. Thanks again, and we’re thrilled you’re enjoying your Buds3 Pro! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 are better...
on May 6, 2025
Posted by: Jamison
from ME
Expertise:Expert
Verified Purchase:Yes
Can't give a ton of feedback, as I don't use them often.
I've got the silver (original) Buds Pro.
I've got the Buds 3 Pro as well. They're both pretty amazing! I'm pretty impressed with their sound quality.
For the fit? BP3 has a distinct advantage. They don't fall out like the BP (OG.) Can't say anything about the BP2.
If I'm riding my ebike down the road, I don't want my stuff just falling out onto the road..
It'll be interesting to see what people 3d print to combat that.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, Jamison! It's great to know you’re impressed with their sound quality. We design our earbuds to deliver immersive audio that really enhances your listening experience. We're also glad you appreciate the improved fit with the Buds3 Pro. Our team focused on creating a design that ensures a secure and comfortable fit, especially for those who are active, like when you’re riding your e-bike. We understand how important it is for them to stay in place while you're on the go. Your interest in potential 3D-printed solutions to keep the earbuds secure is interesting! It's always exciting to see how our community engages with their tech. If you have any more feedback or experiences to share, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
getting there for me
on May 7, 2025
Posted by: Riley
from Twin Falls, ID
Expertise:Intermediate
Verified Purchase:Yes
Still figuring out the fit, they don't stay in the ear quite as well as the classic galaxy buds in my case, but they sound good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 7, 2025
It's great to hear from you, Riley. Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! To ensure you're achieving the best fit, remember that the Buds come with a variety of ear tips, which is key for a snug fit. If you haven’t yet, try experimenting with different sizes until the ear tips sit comfortably in your ears without any gaps. This will not only help with sound quality but will also minimize sound leakage. When it comes to inserting the earbuds, make sure you’re placing the right earbud (marked with an "R") into your right ear, and the left ("L") into your left. An additional tip is to angle the earbuds slightly so that the microphone is directed toward your mouth—this can enhance your overall experience. If you’d like to be extra sure about the fit, you can run an earbud fit test through the Galaxy Wearable app. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good build and sound quality, but with a few quirk
on May 7, 2025
Posted by: Anton
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
I’m impressed with the build and sound quality of these earbuds. However, I’ve noticed that sometimes the buds aren’t equally charged when I take them out of the case. Additionally, while listening to music on Spotify or SiriusXM using my brand new Galaxy S25, the playback occasionally speeds up or slows down slightly. This doesn't happen with my JBL headphones, so it seems specific to this product. Hoping this can be addressed in a future update.
I would recommend this to a friend!
Features
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 21, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Anton! It’s great to see that you’re enjoying the build and sound quality. Regarding the earbuds not being equally charged, you might want to check and clean the charging contacts to ensure a proper connection. Sometimes, a little maintenance can make a difference! As for the playback speed variations, while using Spotify or SiriusXM, we recommend checking and making sure that your device and phone are up to date with the latest software. Your feedback is invaluable as we strive to deliver the best experience possible. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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