Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,104 Reviews)
Open Ratings Snapshot
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Incredible sound with some minor annoyances.
on April 21, 2025
Posted by: Chadwick
from Kentucky
Expertise:Expert
Pros - excellent sound and audio options, feels good in ear and the case is super sleek, battery life is good too. Cons - the earbuds have a weird burnt smell, it's been that way since day 1. The earbuds should have been put into the case the other way because it's a little wonky getting the buds in and out with 1 hand. Overall i am pretty happy with them.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 22, 2025
Thanks for sharing your honest feedback with us, Chadwick. It's great to see that you're enjoying the sound quality and sleek design of the Galaxy Buds3 Pro. The comfortable fit is designed to feel natural in your ears, and the case adds a stylish touch to the overall experience. Regarding the smell you mentioned, the materials used in the Galaxy Buds3 Pro meet strict international safety standards and undergo extensive testing to ensure user comfort and safety. The design of the earbuds aims to make them easy to handle, though we understand that it might take some time to get used to. It's wonderful to know you're happy with them overall! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could be better
on April 22, 2025
Posted by: Derrek
from Florida
Expertise:Intermediate
I bought this a few months ago the audio is great if it's really good and the microphone is a lot better than the Pro 2. Downside is the battery life is nowhere near the Pro 2 and my right earbud won't charge in the case without me putting something in there to apply pressure to hit the terminals if these things were better I would give 5 Stars
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 22, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Derrek! We’re glad to see that you love the audio quality and improved microphone. We noted your concerns about battery life and the charging of your right earbud. For the charging concern, try checking for debris in the case or resetting the earbuds. Ensuring that there is no liquid or debris on the contacts is the best way to ensure that your buds charge correctly. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a good fit
on April 22, 2025
Posted by: Annmarie713
from Bay Area California
Expertise:Beginner
Verified Purchase:Yes
I am having trouble fitting the earbuds. I've tried all three heads several times, moved them around, to no avail.
Response from Samsung USBy R&R Team, April 22, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Annmarie! We truly appreciate your feedback, and we understand how important it is to achieve the perfect fit for an optimal audio experience. To help resolve your fitting concerns, we suggest starting by selecting the right size ear tips from the variety included in the package. A snug fit without gaps is crucial, as it minimizes sound leakage and maximizes the audio quality. Once you’ve chosen the appropriate ear tips, take a moment to check the bottom of the earbuds for the directional markings. The "L" indicates the left earbud, and the "R" indicates the right. When inserting them, ensure that the "R" is facing you in your right ear and the "L" is facing you in your left ear. For improved comfort and fit, try angling the earbuds slightly so the microphone points toward your mouth, rather than hanging straight down. You can also rotate the earbuds gently until they feel just right. We also highly recommend using the Galaxy Wearable app to run the earbud fit test. This feature can help ensure that your earbuds are fitting correctly, further enhancing your listening experience. If you have any other concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall Great buds
on April 22, 2025
Posted by: SZRim
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Overall buds are great, a few things I have on mind is, firstly sometimes it does adjust itself, like you hear the sound that you get for controls, and it has changed volume on its own. Also after using for a few hours it does hurt my ear a bit. Another thing is I think the earpiece feels a bit cheapish. But do not get me wrong, the quality, features and overall user experience has been great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 22, 2025
It's great to hear from you, SZRim. We really appreciate you sharing your honest feedback on the Buds3 Pro. The Galaxy Buds3 Pro offers features like automatic audio adjustments, which may explain the sound change you’ve noticed. This includes Adaptive sound and Active Noise Canceling that can activate based on your environment. You can manage these settings in the Galaxy Wearable app if you'd prefer to adjust them manually. As for ear discomfort after extended use, you might consider exploring the additional bud tips that come with your Buds3 Pro. Thank you for sharing your experience! If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them
on April 22, 2025
Posted by: Jason C
from DFW / TX
Expertise:Expert
Verified Purchase:Yes
Absolutely the best earbuds ive ever owned. Souns is incredible and battery life suits my needs. Love that I can open the case and they stay put ( magnetic ) and doesnt fall out. Well played Samsung, Well played !!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Thank you so much for your wonderful feedback, Jason! We're thrilled to see that you think the Galaxy Buds3 Pro are the best earbuds you've ever owned! The incredible sound quality and impressive battery life are core features we prioritize, and it's great to know they fit your needs. We're also glad you appreciate the magnetic case design. It really makes a difference in keeping the earbuds secure and ready to use. Your enthusiasm for the Galaxy Buds3 Pro means a lot to us! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible
on April 22, 2025
Posted by: rick
from Salt Lake City
Expertise:Intermediate
Verified Purchase:Yes
Could not live without. To be so small, I think they are better than my bose and sony over ear headphones!!!! They make the pressure sound on a plane completely disappear. And the touch controls are a huge improvement over the Buds2
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 23, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Rick! It’s amazing to see that their compact design surpasses your expectations, especially in eliminating pressure sounds during flights. We're also happy to know that you appreciate the improved touch controls. The pinch and swipe controls are designed for enhanced usability, making your listening experience even more enjoyable. Your feedback means a lot to us, and we’re thrilled you’re loving everything the Buds3 Pro have to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible ,, the sound quality is excellent,,
on April 23, 2025
Posted by: Lee M
from Sheridan Wyoming
Expertise:Intermediate
Verified Purchase:Yes
Love them and they stay in. Work great with Galaxy Flip 6,,
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 25, 2025
Thank you for sharing your experience with the Buds3 Pro. Lee! We're thrilled to see that you love the Galaxy Buds3 Pro! Their comfortable fit and impressive sound quality are designed to enhance your listening experience, especially with the Galaxy Flip6. The Buds3 Pro feature an Adaptive Equalizer powered by Galaxy AI, which adjusts the audio based on how the earbuds sit in your ears. This means that each time you wear them, you can enjoy the best quality from your playlists. We hope you continue to have a great experience with your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3
on April 24, 2025
Posted by: Keke
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I love everything about it. The sound is clear n loud. Perfect no regret
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 24, 2025
We appreciate you taking the time to share your candid feedback on the Galaxy Buds3 Pro, Keke. We always look forward to hearing from our valued customers. We’re thrilled to see that you love everything about them. The clear and loud sound quality truly enhances the listening experience, and it’s fantastic to know that you feel there are no regrets with your purchase. We designed the Galaxy Buds3 Pro with exceptional audio technology to ensure that every note and beat comes through vividly, making them perfect for music lovers like you. We’re glad to see that they met your expectations! If you have any more thoughts or need any assistance, feel free to reach out to us at Samsung Support. -Kelvi
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Written by a customer while visiting Samsung US
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