Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Warbuxx
from California
Expertise:Expert
Verified Purchase:Yes
Sound is nice and full, fit in ear is excellent. Two concerns.
1. The smell of the rubber tips is pretty awful.
2. You can't use the app to turn on the led strips. Only can use to turn off.
Charge is really good as well.
1. The smell of the rubber tips is pretty awful.
2. You can't use the app to turn on the led strips. Only can use to turn off.
Charge is really good as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 21, 2025
Hey! We appreciate you sharing your feedback on the Galaxy Buds3 Pro. It's great to know you're enjoying the impressive battery life! The Galaxy Buds3 Pro delivers a full and rich sound experience, paired with an excellent in-ear fit for comfort. The rubber tips are designed for durability, but if a smell is noticeable, you might try gently cleaning them with a soft, dry cloth. Regarding the LED strips, you can manage the LED strips using the Galaxy Wearable app. You can turn them off or activate the blade light and change the lighting style whenever you like. Please keep in mind that this feature is only available when the battery levels in both earbuds are at least 30%, and using it will increase the earbuds' battery consumption. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Paul
Verified Purchase:Yes
Great sound and noise cancelation. A big improvement over the original galaxy buds pro
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 21, 2025
It's great to hear from you, Paul. Thank you so much for your feedback on the Galaxy Buds3 Pro! We're thrilled to see that you’re enjoying the excellent sound quality and improved noise cancellation. With our advanced Active Noise Cancellation technology, you can immerse yourself in your music without distractions. Choose your level of Active Noise Cancellation to filter out unwanted noise and let in just the right amount of ambient sound. Plus, the Ambient Sound feature allows you to be aware of your surroundings when you need to be, giving you the flexibility to switch between the two modes easily. Thank you again for sharing your experience, Paul. It’s feedback like yours that drives us to create even better products! If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
On the bottom right, ther9 a round push feature. W
on April 19, 2025
Posted by: MGS026
Still learning about features,??????????????????????
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Port Richey, Florida
Expertise:Intermediate
Verified Purchase:Yes
I enjoy these ear buds, however the bass is not strong enough for my preference even with the boost bass setting selected.
I also can't seem to grasp how to to turn them on when I inadvertently turn them on off by adjusting the ear buds in my ear.
At 62 yo it will take sometime to figure it out.
The buds are stylish, sleek & great fit.
I also can't seem to grasp how to to turn them on when I inadvertently turn them on off by adjusting the ear buds in my ear.
At 62 yo it will take sometime to figure it out.
The buds are stylish, sleek & great fit.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Hi James! The Galaxy Buds3 Pro features an enhanced 2-way speaker system with an independently controlled woofer and tweeter for a balanced audio experience. While the bass boost setting enhances low frequencies, preferences can vary. To turn the earbuds back on after they’ve been turned off, simply place them in the charging case and close the lid for a moment, then remove them to reconnect. It’s wonderful to see how much you’re enjoying their sleek futuristic look and comfortable fit! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and quality. So glad i upgraded to the new ones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Thank you so much for your feedback, Wrenn! We're thrilled to see that you're enjoying the excellent sound quality of the Galaxy Buds3 Pro. They feature our most advanced audio technology, including 24-bit Hi-Fi audio and a dynamic driver that really elevates your listening experience. We’re also proud of the active noise cancellation that helps you dive deep into your music without distractions. It's fantastic that you chose to upgrade to these, and we hope they continue to enhance your everyday listening. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kathy
from Norfolk VA
Verified Purchase:Yes
Very nice charger/case -- how's that for faint praise. Bought a set of ear cushions to improve the fit, but I can't figure out how to remove the original cushions and install new ones. When the app is in Ambient mode -- so I can hear what's going on around me as well as listen to music -- the software in the buds is too stupid to chop sharp sound spikes, like dropping a spoon in a glass bowl: OUCH! Samsung hasn't figured out that it's not just fire engines I need to hear when I'm wearing the buds.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Thanks for taking the time to share your feedback with the Galaxy Buds3 Pro, Kathy. The Buds3 Pro comes with a sleek charging case that not only protects the earbuds but also supports wired and wireless charging for added convenience. To replace the ear tips, turn over the ear tip inserted into the earbud and vertically pull on the middle part to remove it. Align the protruding part on the speaker of the earbud with the groove of the new ear tip and push it in until it clicks into place. The Ambient sound mode is designed to enhance awareness of surroundings, but sharp sound spikes may still be noticeable. Adjusting the noise control intensity through the Galaxy Wearable app might help improve your experience. It’s great to see you exploring all the features! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Fit and sound
on April 20, 2025
Posted by: Tjboss
Brought this on Friday and Fit and Audio quality is top tier !!!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 21, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Tj. It's great to see you're enjoying all of its top-tier features! The Galaxy Buds3 Pro delivers exceptional audio quality with its enhanced 2-way speaker system, featuring an independently controlled woofer and tweeter for a rich and immersive sound experience. Their redesigned shape ensures a snug and comfortable fit, making them comfortable for extended listening sessions. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Georgia
Expertise:Expert
Verified Purchase:Yes
These earbuds truly stand out when it comes to seamless pairing, sound quality, and effortlessly switching between multiple devices. Their noise-canceling capabilities are among the best on the market, making them a great choice for anyone juggling work calls, streaming, or everyday listening. I've used them extensively for Teams meetings, and switching between my phone and tablet has been completely seamless.
The fit is another highlight—despite having smaller ears, these molded perfectly without needing to swap out the soft buds. Comfort is typically a challenge for me, but these earbuds nailed it!
Where they could improve, however, is battery life. I can manage about three hours of calls or roughly 2.5 hours if I’m switching between video and calls before needing to recharge. The case charging feature helps, but an extended battery life would make a huge difference.
Overall, Samsung did an amazing job with these—great performance, excellent comfort, and effortless usability. If they can extend the battery life in future models, they'll have a near-perfect product!
The fit is another highlight—despite having smaller ears, these molded perfectly without needing to swap out the soft buds. Comfort is typically a challenge for me, but these earbuds nailed it!
Where they could improve, however, is battery life. I can manage about three hours of calls or roughly 2.5 hours if I’m switching between video and calls before needing to recharge. The case charging feature helps, but an extended battery life would make a huge difference.
Overall, Samsung did an amazing job with these—great performance, excellent comfort, and effortless usability. If they can extend the battery life in future models, they'll have a near-perfect product!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
It’s great to see how much you’re enjoying the Galaxy Buds3 Pro, Charisse! Their seamless pairing and ability to switch between devices really highlight their advanced features. The Adaptive Noise Control with Galaxy AI is perfect for creating an immersive listening environment, whether you’re on work calls, streaming content, or simply enjoying everyday sounds. It’s wonderful to know that the redesigned shape has provided a comfortable fit for you. Be sure to make sure that your buds are up to date with the latest software updates, and keep them in the case when they are not in use for longer battery life. Your feedback is valuable, and it’s exciting to know how much you appreciate their overall performance. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US