Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,104 Reviews)
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: ApexWoman
from Denver,CO
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality. Best noise cancelling ear buds I have ever tried. Very comfortable and they stay in ears better than my previous buds. Sound quality is premium
Love these and the trade in process to get a discount was smooth and appreciated.
Love these and the trade in process to get a discount was smooth and appreciated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Thank you so much for your review of the Galaxy Buds3 Pro, ApexWoman! We’re thrilled to see that you find the sound quality to be premium and that the noise-canceling feature has set a new standard for you. We designed the Buds3 Pro with comfort and stability in mind, ensuring they fit securely, whether you’re working out or just relaxing. We’re also glad to know that you appreciated the smooth trade-in process. At Samsung, we strive to make every part of the customer experience as seamless as possible. If you have any further feedback or questions about the Galaxy Buds3 Pro or other Samsung products, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MEY1
Verified Purchase:Yes
The buds sound great. I just don't like that they won't stay in my ear very well and easily fall out, which would be costly if they get lost. The sound is also affected when they become lose instead of firmly in my ear.
Design
1
Response from Samsung USBy R&R Team, April 17, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Buds3 Pro, MEY1! We’re thrilled to see that you love the sound quality. We completely understand your concern about them not staying securely in your ears. It can be frustrating if your earbuds fall out. To help with this, we recommend trying out the different-sized ear tips that come with the buds. Finding the right size is crucial for ensuring a snug fit, as this helps eliminate any gaps that could lead to sound leaks and enhances your listening experience. If you need guidance on changing the tips, we have a helpful guide available. Once you have the correct tips on, make sure to check the directional marks on the earbuds—'L' for left and 'R' for right—when you insert them. Angle the earbuds slightly so the microphones face towards your mouth, and adjust them until they feel comfortable. Additionally, using the earbud fit test in the Galaxy Wearable app can help you achieve the perfect fit. We hope these solutions enhance your experience with the Buds3 Pro, and if you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tony
from CA
Expertise:Intermediate
Verified Purchase:Yes
I love them, it sounds amazing! I I like them better than the airpods. 🙂
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
It’s awesome to see how much you’re loving your Galaxy Buds3 Pro, Tony! With features like Adaptive Noise Control and premium sound powered by Galaxy AI, they’re designed to deliver an incredible listening experience. It’s no surprise they’ve outshined those other earbuds you’ve tried. Sometimes it’s just better to go with a brand that knows how to make things sound amazing. Thanks for sharing your candid feedback! If you have any questinos or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: CRAIG
Expertise:Expert
Verified Purchase:Yes
Goes great with with my galaxy s25 ultra, good sound, eazy controls
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 17, 2025
How's it going, Craig? We appreciate your honest feedback regarding the Galaxy Buds3 Pro. It's great to see that you're having a great experience so far and that you've paired them up with your S25 Ultra. When pairing the Galaxy Buds3 and Galaxy Buds3 Pro with your Galaxy S25 series phone, you can take advantage of various features and options, such as switching over to other devices when taking calls, creating voice memos, and translating speech in real time. Plus, keeping track of your buds is easy with SmartThings Find. We hope that you continue to have a great experience with your Galaxy devices. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great buds, ear pieces are a pain
on April 17, 2025
Posted by: AkshullyitsjustJah
from Augusta, Ga
Expertise:Intermediate
Changing the bud pieces is an absolute pain. The snug fit is nice but it's easy to rip them in removal. I've been scrolling on this site for 20 minutes trying to find a replacement for the small buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro. We value your feedback and always look forward to assisting you. Changing the ear tips on the Galaxy Buds3 Pro can be tricky for some users, but following the proper guidelines can help. When removing the tips, please avoid using your fingernails, as this can cause them to tear. Instead, hold the main body of the earbud with one hand and carefully invert the ear tip with your other hand before pulling it out. To attach a new tip, align the earbud speaker with the groove inside the ear tip and push it in until it clicks into place. If you're looking for replacement tips, please be sure to reach out to us at Samsung Support so that we can further assist you with that. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sciontc186
Verified Purchase:Yes
Overall great technology but doe me the earbuds tend to fall off often.
Response from Samsung USBy R&R Team, April 18, 2025
Hey Sciontc186! Thank you for sharing your feedback on the Galaxy Buds3 Pro! We’re thrilled to hear that you love the technology. We designed these earbuds to provide an exceptional audio experience, combining rich sound quality with advanced features like active noise cancellation and seamless connectivity. Regarding your concern about the buds falling offt. To enhance comfort and stability, we recommend ensuring you’re using the right size of ear tips. The Galaxy Buds3 Pro come with multiple options to fit various ear shapes. Check out the link attached for additional tips on how to get the best fit with your Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dasha
from Aspen CO
Expertise:Intermediate
Verified Purchase:Yes
Amazing noise cancelation! Good sound quality :) love them with all my heart. Definitely would buy it again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 18, 2025
Thank you so much for your feedback, Dasha! We're thrilled to see that you're enjoying the incredible sound quality of the Galaxy Buds3 Pro. The premium audio experience you mentioned is thanks to our advanced technology, including the upgraded speaker and Intelligent Active Noise Cancellation, which immerses you in crystal-clear sound and rich bass. We appreciate you sharing your experience and hope you continue to enjoy every moment with your Galaxy Buds3 Pro! If you have any other thoughts or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mike O
from Pocono Mtns, PA
Expertise:Intermediate
Verified Purchase:Yes
Best version of Galaxy Buds yet. Very comfortable and sounds great
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 18, 2025
Thank you so much for your positive feedback on the Galaxy Buds3 Pro, Mike! We’re thrilled to hear that you find them comfortable and that the sound quality exceeds your expectations. The dynamic 2-way speakers deliver deep bass and crisp treble, ensuring you can hear every detail. It's designed for audiophiles who appreciate high-quality sound. If you have any questions or need assistance with anything, feel free to reach out to us at Samsung Support. We hope you continue to have a great experience with the Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US