Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,104 Reviews)
Open Ratings Snapshot
Rating breakdown 13,104 reviews
5 Stars
8,945
4 Stars
2,123
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great product!
on April 14, 2025
Posted by: Steven
from Chester VA
Expertise:Intermediate
Verified Purchase:Yes
These have been the best earbuds ive bought yet. I use them while driving with both windows down and 2 fans blowing in my face and the people on the other line are able to hear me clearly without hearing any of the noise i hear, crystal clear calls
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 14, 2025
It's great to hear from you, Steven. We appreciate you sharing your experience with the Galaxy Buds3 Pro! It's great to see that you're enjoying their performance during calls, even in challenging environments. The Buds3 Pro features machine learning technology that minimizes background noise, ensuring your voice is heard clearly. Additionally, Bluetooth Super Wideband doubles the audio bandwidth for more natural-sounding speech, making calls crystal clear. Your feedback highlights the advanced capabilities of these earbuds, and we appreciate you sharing your thoughts! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Article with great excellence and hearing.
on April 14, 2025
Posted by: Anonymous
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
Article with great excellence and hearing technology that exceeded all expectations
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on April 14, 2025
Posted by: Suresh
from Bentonville
Expertise:Intermediate
Verified Purchase:Yes
It is good but Noise canceling should be improved and sound quality should be improved
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Suresh. The Buds3 Pro features Adaptive Noise Control, which adjusts noise cancellation based on your surroundings, and enhanced two-way speakers with dual amplifiers for rich and immersive sound quality. Be sure to ensure the earbuds are worn correctly for optimal performance. Adjust the ear tips to fit securely in your ears, as this can impact both sound quality and noise cancellation. Your insights help highlight areas for potential refinement, and we appreciate you sharing your thoughts! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Noise cancellation is a plus
on April 14, 2025
Posted by: G puro G
from Denver co
Verified Purchase:Yes
Noise Cancellation feature is the best.... works great when you listen to music while running and you can still hear your surroundings , so like a car near by...
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 15, 2025
Thanks for taking the time to share your experience with the Buds3 Pro, G. We're glad to see that you're enjoying your buds so far, especially the Noise Cancellation feature. The Galaxy Buds3 Pro is a game-changer for anyone who loves staying active while enjoying music. The Adaptive Noise Control feature is perfect for keeping you immersed in your favorite tracks while still being aware of your surroundings, like hearing a car nearby when you're out running. The Buds3 Pro truly brings convenience and innovation together in a way that feels effortless. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They're overall good 👍
on April 14, 2025
Posted by: Juan Noriega
from McAllen, Texas
Expertise:Intermediate
Verified Purchase:Yes
I've used rather often for the past month now and I've been pleased by them thus far. It's strongest feature is definitely the noise cancelation, which makes up for it's weakness in audio customization. You do get to customize it a bit, but it's a far less intuitive than my last ones, although it might be the app and not the earphones themselves. The built in safety decreases the overall volume when listening from Spotify, quality is still great, but there's around a 10-20% difference from YouTube music or other media playing apps. Once again I'm not extremely tech savvy so there might be easy fixes I've overlooked, but for now they're pleasant and a safe choice for any use earphones.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 16, 2025
It’s great to hear that you’ve been enjoying your Galaxy Buds3 Pro over the past month, Juan! The Active Noise Canceling feature really stands out, letting you block out distractions and focus on your music or calls. The Adaptive Equalizer powered by Galaxy AI does help tailor the sound based on how the earbuds fit in your ears. The built-in safety feature that adjusts volume is designed to protect your hearing. Sometimes, based on different circumstances, there can be some differences in sound quality across apps. It sounds like these buds have been a reliable and enjoyable choice for you so far! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Earbuds fall easy from ears
on April 14, 2025
Posted by: Steve
from Raleigh, NC
Expertise:Intermediate
Verified Purchase:Yes
Ear buds fall off easy from ears, not safe to do too use them while doing too much movement
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Steve! We completely understand your frustration with them falling out during movement. To get the best fit, we recommend starting by checking the ear tips that came with your earbuds. The Galaxy Buds3 Pro include various sizes, so it’s important to find the right size for your ears. A snug fit without any gaps will not only help keep them in place but also enhance your audio experience by preventing sound leaks. If you haven't done so yet, please refer to our guide on changing the ear tips. Once you have the right tips attached, it’s important to insert them correctly. Start by locating the directional markings on the bottom of each earbud—'L' for left and 'R' for right. Insert the right earbud with the 'R' facing towards you, and do the same for the left earbud, ensuring the 'L' is facing you. For optimal sound quality, angle the microphone slightly towards your mouth instead of letting it hang straight down. Finally, adjust the earbuds by rotating them forward or backward until they feel secure and comfortable in your ears. Additionally, we highly recommend using the earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the perfect fit for your earbuds. We hope these tips help enhance your experience with the Galaxy Buds3! If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Weird smell
on April 15, 2025
Posted by: Cereal
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Sounds good but has a bad smelling to them like if they're burning. Battery life isn't great.
No, I would not recommend this to a friend.
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 16, 2025
Hey there! Thanks for sharing your thoughts about the Galaxy Buds3 Pro. The Buds3 Pro is designed with high-quality materials, but if you notice a burning smell, it could indicate a concern with the internal components. Samsung recommends having the earbuds evaluated by an authorized service technician to ensure safety and proper functionality. Regarding battery life, the Buds3 Pro offer up to 23 hours of playtime per charge and up to 30 hours with the case. To optimize battery performance, ensure the earbuds are fully charged and store them in the case when you are not using them. If the smell persists, please be sure to reach out to us at Samsung Support so that we can further assist you. Your input is valuable, and we appreciate you sharing your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Earbuds that money can buy
on April 15, 2025
Posted by: Honest Reviewer
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
It is the best earbuds I have ever used, decent noise cancelation, clear voice on calls.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 16, 2025
Thanks for sharing your honest review with us! It's amazing to see how much you're enjoying your Galaxy Buds3 Pro! The Active Noise Canceling and Adaptive Noise Control features are great for blocking out distractions while keeping you immersed in your audio. The machine learning technology ensures your voice comes through clearly during calls, even in busy environments. It’s clear the Buds3 Pro are delivering an exceptional experience for you. Thanks for sharing your thoughts! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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