Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,106 Reviews)
Open Ratings Snapshot
Rating breakdown 13,106 reviews
5 Stars
8,946
4 Stars
2,124
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great Product
on April 6, 2025
Posted by: Patplays3
[This review was collected as part of a promotion.] These new buds 3 pro are awesome they have very good sound cancelation and there comfy to wear they dont fall out easily, best part they have lights on the side, sound quality is also very good would recommend to someone to buy them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro, Pat! We're thrilled to see that you’re enjoying the excellent sound cancellation and that they’re comfortable to wear. We designed them with a secure fit in mind, perfect for long listening sessions without the worry of them falling out. The added blade lights on the sides are an innovative feature that enhances the overall experience, and we’re glad you appreciate them! It’s great to see that you find the sound quality impressive as well. Your recommendation means a lot to us, and we appreciate you sharing your positive feedback! We hope that you continue to enjoy your experience with the Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless integration
on April 6, 2025
Posted by: Kiltedthrower
[This review was collected as part of a promotion.] Great earbuds. Seamless pairing and very user friendly. Features are great and let you set many different settings. Would recommend. Noise cancelling is great as well. I wear this around huge engines and it does better than my ear plugs.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you so much for your thoughtful review of the Galaxy Buds3 Pro! We’re elated to see that you’re enjoying the seamless pairing and user-friendly experience. The versatility in settings truly allows for a personalized audio experience, and it's great to know you appreciate that. We take pride in the advanced noise-cancellation technology that the Galaxy Buds3 Pro offers, especially for environments with loud sounds, like near huge engines. It’s designed to help you focus on what you’re listening to without distractions. We’re glad they’ve outperformed your earplugs! Your recommendation means a lot to us and drives us to continually enhance our products. If you have any other feedback or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on April 6, 2025
Posted by: Keekee
[This review was collected as part of a promotion.] I find it very convenient to use this device during my outdoor workouts. The ability to simply say "next song" while walking or trail running, without needing to manually change the song on my phone, is a wonderful feature.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
It's great to hear from you, KeeKee. It's great to see that you’re enjoying the Galaxy Buds3 Pro during your outdoor workouts. The voice control feature is designed to make moments like walking or trail running more seamless, letting you simply say “next song” to switch tracks without pulling out your phone. It’s clear how much convenience this adds to staying in your rhythm while on the move. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best headphones yet
on April 6, 2025
Posted by: Jules
from Austin texas
Expertise:Expert
Had them for about 2 months got them the next day. They are amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Thank you so much for your thoughtful review, Jules! We're so pleased to see that you love your Galaxy Buds3 Pro and that they arrived so quickly. It’s great to know they’re exceeding your expectations! With their incredible sound quality and comfortable fit, we’re confident they’ll continue to enhance your audio experience. If you have any help or have any questions, please do not hesitate to reach out to us at Samsung Supprot. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on April 7, 2025
Posted by: Steven Burns
Verified Purchase:Yes
Great earbuds for the price and trade in. Sound is phenomenal with perfect fit.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 14, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Steven! We're elated to see that you’re enjoying the phenomenal sound quality and perfect fit. Have you tried personalizing your audio through the quick settings panel? Just swipe down from the top of your screen, touch and hold the volume slider or Buds icon, and you can fine-tune your audio and noise control settings. The best part is that your preferred sound settings are saved for each app, allowing you to have the perfect listening experience no matter what you're doing. We hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good set
on April 7, 2025
Posted by: C Drakes
from NEW YORK
Expertise:Intermediate
Verified Purchase:Yes
Amazing set for casual users! #Tech #Gaming #Setup #Lifestyle
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, C Drakes. The Galaxy Buds3 Pro delivers premium sound quality with Adaptive Noise Control for reducing ambient noise. They are designed with intuitive touch controls, allowing you to easily manage settings and features. These enhancements make the Buds3 Pro a strong choice for casual users seeking great audio performance and convenience in their setup. If you have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth upgrading from the Buds2 Pro
on April 7, 2025
Posted by: Brent Q
from Dallas, Texas
Expertise:Intermediate
Verified Purchase:Yes
The sound quality, hand gestures and overall feel exceeded my expectations. I was hesitant to upgrade since I was comfortable with the Buds2 Pro, but the Buds3 Pro are much better. They also are less prone to falling out of the ears.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Bremt! We’re thrilled to see that the sound quality and overall feel exceeded your expectations. The enhancements we made, including improved audio clarity and deeper bass, were designed to provide an immersive listening experience, and it’s great to know you’ve noticed these upgrades. We understand that transitioning from the Buds2 Pro can be a big decision, but we're delighted to know that you found the Buds3 Pro to be a significant improvement. If you have any further thoughts or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Don't buy
on April 7, 2025
Posted by: Luke
Expertise:Intermediate
Since I have purchased these there have been constant charging problems. I follow all the tips that samsung recommended to fix it and now 1 side will not charge at all. You are better off buying a different brand.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Luke. We understand you're encountering some challenges with charging your buds on one side. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If you've already tried our troubleshooting tips, such as cleaning the charging case contacts and properly aligning the earbuds, we recommend reaching out to us at Samsung Support for personalized assistance. We can help with further troubleshooting and discuss warranty or other options if needed. We appreciate your feedback, and we provide the best experience with the Galaxy Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
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