Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,107 Reviews)
Open Ratings Snapshot
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Satisfaction
on April 5, 2025
Posted by: AlBJam
[This review was collected as part of a promotion.] Great sound! I've read and watched multiple reviews and, want all that optimistic about getting these buds. That changed almost immediately. I've read that the build feels cheap, I don't see it. The Bugs 3 pro feel solid in the hands and the hinges feel solid upon opening and closing. After doing a for test, I adjusted the equalizer and started listening... very impressed with the output. The controls are easier than even the buds 2. The active noise cancelling works well, easily handling outdoor sounds, allowing me to be immersed in my music even when walking around on busy streets and other noisy environment. The voice controls are responsive, and so is getting the wearables app set up. One of the main complaints in the reviews I've read or watched is the way the buds fit in the case... West too minor of a detail for me to complain about. Walking at night, I like the blades to be illuminated, activating that is about the most inconvenient aspect of these buds, you have to squeeze both buds immediately when you talked them out of the case. One more downside, they have a funky metallic odor... kind of like the s pen. A few swords with a qtip minimized the smell a bit. Back to the sound, very good bass response and clear highs and mids, morning tinny about the sound. I may be using the wrong sized tips, that said after an initial discomfort, I didn't notice them anymore. I'd rate battery life a 7.5. overall satisfaction for me 9.8
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I was impressed by the sound but not with battery.
on April 5, 2025
Posted by: Luis Rodz
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
The audio quality on these headphones is amazing. Also they have the best noice canceling for their size. I didn't like the touch control on them, seemed hard to know where is the spot to touch. Battery however is not that good. I got a few hours worth of music playing and they got discharged real quick.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Crystal clear sound with great ANC
on April 5, 2025
Posted by: Ashish
[This review was collected as part of a promotion.] I got the buds 3 pro during pre-order. The seamless integration with my Samsung devices is impressive. I use them for work calls when I walk my dog on Friday evenings and the sound quality is immaculate. The ANC cancels out any disturbance and I hear calls crystal clear. The microphone is good enough that it picks up my voice perfectly. The music with amazon music and tidal is excellent and the battery life is also amazing. Would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sound, Excellent Battery, and Reliable Noise
on April 5, 2025
Posted by: Anonymous
from India
Verified Purchase:Yes
Great Sound, Excellent Battery, and Reliable Noise Cancellation!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Chaitanya! It's great to know that you're enjoying the outstanding sound quality and reliable noise cancellation. The impressive battery life offers up to 26 hours of playtime per charge, with the possibility of extending it to 30 hours using a fully charged case, so you can enjoy your music without interruptions. Your feedback is truly appreciated, and if you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not very secure fit n noise canceling isn't Great.
on April 5, 2025
Posted by: Mabzzzz
[This review was collected as part of a promotion.] The buds 3 pro are great sounding with awesome features, although I love the product, they could improve the noise canceling features and could do something about the ear fitting moldings, the extra buds they come with are not fitting properly, over all great, but over priced in my opinion.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 7, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Mabzzzz. It's great to see you're enjoying the sound quality and features the Buds3 Pro offers. Regarding your concerns with noise canceling, the Buds3 Pro offers multiple features, including Adaptive noise canceling, Active noise canceling, and Ambient sound. You can adjust the strength of Active noise canceling and the volume of Ambient sound using the Galaxy Wearable app to better suit your preferences. For the fit, selecting ear tips that match your ears is essential for comfort and features like ANC. Make sure to align the protruding part of the speaker with the groove in the ear tips and push them in until they click into place. You can also run the Earbud Fit Test in the Galaxy Wearable app to ensure the best fit. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and quality
on April 5, 2025
Posted by: duby
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Quality sound and great noise canceling ability. It's adaptive function is awesome allows background sound when turn off but ensures no background sound when turn on. Great device overall
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Duby! It's great to see that you're enjoying the high-quality sound and effective noise-canceling capabilities. The automatic audio adjustments, such as Ambient Sound, Adaptive Sound, and Active Noise Canceling, are designed to enhance your listening experience, whether you’re listening to music or taking calls. We’re glad you’ve found value in the adaptive function. Remember, you can also manually enable these options through the Galaxy Wearable app for added customization. Your feedback is appreciated, and we’re committed to making your experience with the Galaxy Buds3 Pro as enjoyable as possible! For any concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST EAR BUDS EVER!
on April 5, 2025
Posted by: Santista0088
[This review was collected as part of a promotion.] 10/10 sound quality!
9/10 battery life
9/10 comfortability
100% recommended!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 15, 2025
We appreciate your candid feedback, Santista. It sounds like you're really enjoying the Galaxy Buds3 Pro, and that's wonderful to hear. The sound quality seems to be a big highlight for you, and it's great that the battery life and comfort are also meeting your expectations. The Buds3 Pro are designed to make life easier, and it’s clear they’re doing just that for you. It’s nice to know you’d recommend them to others, which shows how much you value their performance. Thanks for sharing your experience once again. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Right bud don't connect and keep connection.
on April 5, 2025
Posted by: SamsungGR
[This review was collected as part of a promotion.] Only the left bud pro able to answer the call and keep connection.
The left side not.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. If only one bud is staying connected, you can try restarting them by placing both buds in the charging case, closing the lid, and waiting for the LED light to go out. Once the light is off, remove the buds and ensure they are properly synced. To sync the buds, touch and hold both touchpads for seven seconds while they are in the case. The LED light should flash green and then return to its original color. After this, reconnect the buds using your phone's Bluetooth settings. These steps should help restore full functionality. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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