Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,102 Reviews)
Rating breakdown 14,102 reviews
5 Stars
9,652
4 Stars
2,309
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Roody
Verified Purchase:Yes
Great sound, they just will fall out of you move your jaw or move up or down. Even after changing your tips which is hard to do.
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Roody! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re glad to see you love the sound quality! We understand your concern about them falling out during movement, and we want to help you get the best fit possible. First, it’s important to ensure that you are using the right size ear tips, as a secure fit can significantly improve stability and sound quality. The Buds3 Pro come with various ear tip sizes, so we recommend trying different ones to find the perfect match for your ears. A proper fit will help eliminate any gaps, reducing sound leaks and optimizing your audio experience. When you’re ready to put them in, take a moment to check the directional marks on the earbuds. The "R" should face you when you insert the right bud, and the "L" should face you for the left bud. A helpful tip is to angle the earbuds slightly so that the microphone points towards your mouth, which can improve microphone performance. If you’re still having challenges, we suggest using the earbud fit test available in the Galaxy Wearable app to ensure you have the right fit for your buds. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! If you have any more questions, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing battery life and functions
on April 2, 2025
Posted by: Sandywitcha
[This review was collected as part of a promotion.] Love how the battery lasts me all day and night with constant use and still around 40% left. The S25 Ultra has seamless actions across apps, especially with gaming!
Value
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro! It’s great to see how much you've enjoyed them. With up to 26 hours of playtime on a single charge and the ability to extend that to 30 hours with a fully charged case, you can truly enjoy your favorite tunes all day and night without worrying about running out of battery. We’re glad you’re experiencing the seamless sound quality and performance they provide. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Ignacio G
from PA
Expertise:Intermediate
Verified Purchase:Yes
good sound and easy to connect and to switch between devices
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for your feedback, Ignacio! It's great to see that you’re enjoying the sound quality and seamless connectivity of the Galaxy Buds3 Pro! One of the standout features is our ability to seamlessly switch your audio from your Galaxy phone to your PC. Whether you’re enjoying your latest playlists or streaming on your laptop, the PC Auto Switch makes it a breeze. We hope you continue to enjoy your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Timothy
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
Sound is great. Really good at not picking up outside noise on calls. And fit perfect, But battery life could be better and having issues on charging each bud. They easily lose their magnetic touch and not charge
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R Team, April 2, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Timothy! We're thrilled to see that you appreciate the exceptional sound quality and noise-cancellation features. These features are designed to enhance your calling experience by minimizing outside distractions. To ensure the best charging experience, make sure the charging case is clean and free of debris, as this can sometimes affect the magnetic connection. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To extend the battery life of your earbuds and ensure they last when you need them most, make a few simple adjustments. First, always store your earbuds in their charging case with the cover closed when they are not in use. Additionally, modify the notification settings via the Galaxy Wearable app on your connected phone; if you’re using an iOS device, adjust these settings in the Galaxy Buds app. By following these tips, you can help preserve battery power and enjoy longer usage of your earbuds. We hope these tips help enhance your experience with your buds. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Chris
from Miami,Florida
Expertise:Intermediate
Verified Purchase:Yes
The range sucks compared to the airport and the Sony equivalent. The quality sound is about the same with the airpods but not better than the Sony.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Chris. Your feedback is truly appreciated as we continue to make improvements and changes. The Bluetooth range for the Galaxy Buds3 Pro is designed to work within a maximum distance of 10 meters. Factors like obstacles between the buds and the connected device, such as walls or corners, can affect this distance. Ensuring there is a clear line of sight between your device and the earbuds can help optimize the connection. We appreciate your feedback and hope this information helps enhance your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Iris
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Love my new Galaxy Bunds3 pro, great sound and quality.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NAWAZ
from New York
Verified Purchase:Yes
Sound quality very good i highly recommend the bud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
Verified Purchase:Yes
Excellent product! The noice cancelation feature is amazing. i love the sound!
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for your awesome review of the Galaxy Buds3 Pro, Richard! It’s great to see you’re enjoying the incredible sound quality and the active noise-cancellation feature. With an IP57 rating, the Buds3 Pro is both water and sweat resistant, perfect for any workout or adventure. The three high-SNR mics combined with the Voice Pickup Unit ensure that your voice comes through clearly during calls. We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US