Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,107 Reviews)
Open Ratings Snapshot
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
It's good
on April 3, 2025
Posted by: Hassan
from Long island
Expertise:Intermediate
Verified Purchase:Yes
I like it but u can't get rid off from the noise cancellation, I tried so many times
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 3, 2025
Thanks for sharing your feedback, Hassan. The Galaxy Buds3 Pro offers versatile noise control options, including Ambient sound, Adaptive, and Active noise canceling, which can be customized using the Galaxy Wearable app or directly on the earbuds. If you are having difficulty switching off the noise cancellation, make sure that the pinch-and-hold feature is set to “Switch noise controls” in the app. This will allow you to toggle between noise control modes or turn them off entirely. We appreciate your thoughts and hope this helps improve your experience! If you have any further questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit, great sound
on April 3, 2025
Posted by: Paul
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Nice fitting buds and quality sound, easy to use controls
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
It's awesome to see that you enjoy your experience with the Galaxy Buds3 Pro, Paul. Knowing that their comfortable fit, quality sound, and intuitive controls have made your experience enjoyable is what we look forward to. The redesigned shape really provides that snug fit, perfect for immersive listening, and the pinch controls make everything more convenient. Thank you for sharing your thoughts. It means a lot to us to hear how much you appreciate them! If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds...
on April 3, 2025
Posted by: DrEarl
from Pennsylvania
Expertise:Beginner
Verified Purchase:Yes
Rendition of all types of sound is excellent and has exceeded my expectations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thanks for sharing your feedback with us, DrEarl. It's amazing to see how much you are enjoying the Galaxy Buds3 Pro. Knowing that their excellent sound quality has exceeded your expectations makes us so glad. They are truly designed to bring out the best in every note, and we are thrilled to hear that they have elevated your listening experience. Thank you for sharing your thoughts. It means the world to us. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sounds
on April 3, 2025
Posted by: Bflow1
[This review was collected as part of a promotion.] These buds are awesome very easy to use and charges very fast
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Thank you so much for your wonderful feedback, Bflow1! We’re more than happy to see you’re enjoying your Galaxy Buds3 Pro. They really are designed for ease of use, and it’s great to know you’re finding them easy to charge too. With up to 26 hours of playtime on a single charge—and even up to 30 hours with the fully charged case, you can all enjoy your favorite music and podcasts without worrying about battery life. If you have any other thoughts or experiences to share, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good enough theory, but the execution lacks.
on April 3, 2025
Posted by: Gjbs
from North Dakota
Expertise:Intermediate
Verified Purchase:Yes
Software, great. Performance, great. Integration, great. Fit, not so great. Controls, horrible. They stay in my ear but can get sore. I don't trust the squeeze controls enough to use during the day. I've had no problems with the case and charging. They're not great enough for me to move on from my Buds 2 Pros. Only silver and white colors?
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. It is great to see that you are impressed with the software, performance, and integration of the earbuds. The Buds3 Pro are designed to deliver an advanced user experience. Concerning the fit, the Galaxy Buds3 Pro comes with replaceable ear tips that aim to provide customizable comfort. If they're still not comfortable, exploring different sizes or adjusting the positioning of the earbuds to better suit your ears may help. The pinch controls are intended to provide convenient functionality, but we understand that they might take some time to get used to. Regarding the charging and the buds case, it’s awesome to know that these aspects meet your expectations. For color options, the Galaxy Buds3 Pro are currently available in silver and white to complement their sleek design. Be sure to stay tuned, you never know if we decide to roll out some more options. We appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than the competition
on April 3, 2025
Posted by: Noir13
[This review was collected as part of a promotion.] I've used a few true wireless buds at this point from sony and master and dynamic to audio technica and after comparing these directly with the new Sonys these are so much more comfortable with equal sound quality and better pass through audio. The only advantage the sony has is it's easier to connect to multiple devices like laptops or anything non-samsung. The comfort and ease of use with my s23 ultra and now galaxy ultra watch make up for that
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Noir. It is wonderful to see that their comfort, equal sound quality, and superior audio quality have stood out to you compared to other brands. The seamless integration with your S23 Ultra and Galaxy Ultra Watch truly enhances the user experience and simplifies connectivity within the Samsung ecosystem. We appreciate your feedback and are thrilled that the Buds3 Pro has become such a great match for your needs! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great sound but bad battery/fit
on April 3, 2025
Posted by: Long time bud user
from Texas
Expertise:Expert
Verified Purchase:Yes
Crisp, clean sound and great noise canceling. Do not stay in as well as previous models and the right ear bud tends to lose battery much faster than the left.
No, I would not recommend this to a friend.
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 3, 2025
It's a pleasure to hear from you! We love and appreciate that you're a long time Galaxy Buds user. The Galaxy Buds3 Pro are designed to deliver crisp, high-quality sound with exceptional noise canceling, powered by features like Adaptive Equalizer and ultra-high-resolution audio support. Their cutting-edge capabilities create an immersive listening experience, but if you find that the right earbud loses battery faster, it could be helpful to ensure both earbuds are fully charged in the case before use. Using a Samsung-approved charger and cable is also recommended for optimal charging performance. Also, be sure to ensure that there are no damages, liquids or debris on or near the charging contacts. To enhance fit and comfort, adjusting the earbuds and selecting the most suitable ear tips can make a difference, ensuring they stay securely in place. If further support is needed, reaching out to us at Samsung Support or through the Samsung Members App may provide helpful guidance tailored to your needs. Thanks for being the best part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent
on April 3, 2025
Posted by: Akhil Kanukula
from Baltimore, MD
Expertise:Expert
Verified Purchase:Yes
Samsung galaxy buds 3 pro are good and excellent with high quality audio
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 3, 2025
Thanks for sharing your honest feedback regarding the Galaxy Buds3 Pro, Akhil. The Galaxy Buds3 Pro are crafted for true audio buffs, delivering an exceptional high-quality audio experience. With features like Adaptive Equalizer powered by Galaxy AI, the earbuds adjust audio based on how they fit in your ears, ensuring you get the best sound every time. Their advanced hardware supports ultra-high-resolution audio, providing an immersive listening experience. It's fantastic to see that you're enjoying their excellent quality! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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