Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,107 Reviews)
Open Ratings Snapshot
Rating breakdown 13,107 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
927
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Its cool
on April 2, 2025
Posted by: Its cool
Verified Purchase:Yes
I say they are good but sometimes the left earbud doesn't want to charge i hope its just a dust issue
Response from Samsung USBy R&R Team, April 17, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're glad you think they’re good so far. If you're facing challenges with the left earbud, it might be caused by dust on the contacts. Try gently cleaning both the earbuds and the charging case with a soft, dry cloth. We want you to fully enjoy all the features, like Active Noise Cancellation and great sound quality. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Hard
on April 2, 2025
Posted by: Mayte
from Tx
Expertise:Intermediate
Verified Purchase:Yes
Its hard to answer the phone calls and always request to put both earphones when you stay on a call
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 3, 2025
Thank you for sharing your review of the Galaxy Buds3 Pro, Mayte. It's great to get your feedback and experiences. Regarding phone calls, it is not required to wear both earbuds for call handling, though wearing them together can enhance the audio quality and performance of features such as noise control. To answer calls, you can use the pinch gesture on the earbuds. Simply pinch once to answer or end a call. If this persists, please be sure to reach out to us at Samsung Support. We appreciate your insights and hope this enhances your experience with the Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it.
on April 3, 2025
Posted by: ebby c
from Detroit mi
Expertise:Intermediate
Verified Purchase:Yes
I love it. I use it for workout and it never falls out my ears
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Ebby. The Galaxy Buds3 Pro are a great choice for workouts! Their redesigned shape ensures a snug and secure fit, so they stay in place even during active movements. With premium sound powered by Galaxy AI and Adaptive Noise Control, they deliver an immersive audio experience while keeping you focused on your workouts. It's awesome to see that these are working out for you. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Louder
on April 3, 2025
Posted by: Mary
Verified Purchase:Yes
They are great earbuds. I just wish they was louder.
Response from Samsung USBy R&R Team, April 17, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Mary. The Buds3 Pro are designed to deliver high-quality sound with enhanced two-way speakers and dual amplifiers, providing an immersive listening experience. Using the equalizer feature in the Galaxy Wearable app allows you to customize the sound profile to your preferences, which may help enhance the audio experience. Your feedback is valuable, and we appreciate you sharing your experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing all around
on April 3, 2025
Posted by: John88
[This review was collected as part of a promotion.] I have small ears and I love how they stay in no matter what. I have had every single pair of Samsung headphones since the original Icon X and these are the best fitting and best quality. These have premium look and sound, ANC is top notch and call quality has been drastically improved. The touch gestures are simple to use and it seamlessly connecting to my other Samsung products make this a vital in the Samsung ecosystem.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thank you so much for your awesome review of the Galaxy Buds3 Pro, John! We’re thrilled to see that you love the fit. It’s great that they stay in place for you during all your activities! We’re really glad you’ve experienced the premium look and sound quality we aim for with these headphones. Our active noise cancellation (ANC) feature is designed to give you an immersive listening experience, so it’s fantastic to hear you're enjoying it. !It's great to know that you’re finding the call quality has improved significantly. Thanks for sharing your thoughts, and we hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds so far
on April 3, 2025
Posted by: Treetopp
from OC ca
Expertise:Intermediate
Verified Purchase:Yes
These are really amazing. Lots of options and easy to use not to mention pretty comfortable for in ear buds but the best part is the incredible sound. Thank you Samsung another great product to add to my collection of high quality well made and well thought out products from samsung Thank you for making them things that I have no regrets for purchasing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for taking the time to share your feedback with the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers impressive features that enhance comfort and sound quality. With Adaptive Noise Control powered by Galaxy AI, they provide an immersive listening experience while maintaining awareness of your surroundings. Their premium sound and Adaptive Equalizer adjust audio based on how the earbuds fit, ensuring an optimized experience for every playlist. It's great to see how much you appreciate the thoughtful design and high-quality performance of these buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pro 3 Buds
on April 3, 2025
Posted by: Tony
from Ocala, FL
Expertise:Intermediate
Verified Purchase:Yes
These Pro 3 buds are awesome. There are so many more things they can do than just listen to music or talk on the phone. I keep finding new videos and reels on how much more they can really do. YouTube it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
It is so great to hear how much you love your Galaxy Buds3 Pro, Tony. It sounds like you are really enjoying exploring all the amazing features these buds offer. The real-time translation and Adaptive Noise Control powered by Galaxy AI truly open up so many possibilities, and it is wonderful that you are finding new ways to use them through videos and reels. YouTube is definitely a fantastic place to uncover even more tips and tricks for your Buds. Your enthusiasm shines through, and we love that these earbuds are exceeding your expectations! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
IF ONLY THEY COULD STOP FALLING OFF MY EARS
on April 3, 2025
Posted by: Rosa J
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
I love them! Their sleek look really got me. I wish they'd fit better and not fall off my ears so often.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 3, 2025
Thank you so much for your feedback, Rosa! We’re thrilled to see that you love the sleek design of the Galaxy Buds3 Pro. These buds truly do stand out! We understand how frustrating it can be when earbuds don't fit as securely as you’d like. We've worked hard to create a comfortable listening experience, and we recommend trying out the different tip sizes that come with the buds to help you find that perfect fit. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Your experience is really important to us, and we’re always looking for ways to improve. If you have any other thoughts or suggestions, please do not hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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