Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,108 Reviews)
Rating breakdown 13,108 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
928
2 Stars
519
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,509)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Antonio
Verified Purchase:Yes
Very comfortable sound is very good and the noise canceling is the best i love this buds
Response from Samsung USBy R&R Team, April 17, 2025
Thanks for reaching out to us, Antonio. It's great to see how much you're enjoying your Galaxy Buds3 Pro! With their redesigned shape, they offer exceptional comfort for extended listening times. The premium sound powered by Galaxy AI ensures an immersive audio experience, and the Adaptive Noise Control feature lets you block out distractions effectively. It’s clear these earbuds are delivering everything you hoped for! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rh1234
Expertise:Beginner
Verified Purchase:Yes
Great Durability love the case and the fit in my ears
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for taking the time to share your thoughts with us, Rh1234. The Galaxy Buds3 Pro are designed with durability in mind, featuring an IP57 rating for water and dust resistance, making them reliable for everyday use. Their redesigned shape ensures a snug and comfortable fit. The sleek clear case adds a stylish touch while keeping your buds protected. We hope you continue to enjoy your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
Must harder to adjust automatic volume and standby than buds 2.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Having issues with this product
on April 2, 2025
Posted by: Caribbeanlover1246
[This review was collected as part of a promotion.] The right ear bud just stop work im so disappointed with this right now
Value
2
Response from Samsung USBy R&R Team, April 3, 2025
Hey! We appreciate you reaching out to share your feedback on the Galaxy Buds3 Pro. The Buds3 Pro is built to deliver an incredible audio experience, and we understand your disappointment. If the right earbud has stopped working, there are some steps you can try to resolve this. Restarting the earbuds by placing them back in the case and closing the lid for about 7 seconds may help re-establish the connection. Ensuring the earbuds are charged for at least 30 minutes using a Samsung-approved charger can also be beneficial, as non-approved chargers may not provide optimal performance. Additionally, checking the charging contacts for any debris and cleaning them gently could improve functionality. If these steps do not resolve the issue, reaching out to Samsung Support online or via the Samsung Members App can provide further assistance tailored to your needs. These buds are designed with performance and quality in mind, and addressing these steps may help restore their full capabilities. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ivan
from Santa Teresa, NM.
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, comfort and ANC, very good for anearbuds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
It's great to hear from you, Ivan. Thanks for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know you're enjoying the excellent sound quality and comfort they provide. The active noise cancellation really enhances the experience, doesn’t it? Adaptive Noise Control automatically assesses and reduces unwanted external noise like traffic, allowing you to focus on what you want to hear without any manual adjustments. We’re glad these features are making your listening experience even better! For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
This product works great
on April 2, 2025
Posted by: Nightloki
[This review was collected as part of a promotion.] The earbuds features are top notch. I've been using them for a couple months and I don't think that I could go back to any other earbuds. The noice canceling is absolutely amazing. The noice canceling is so good that when I turn it on I can't hear any white noise and can barely hear anything. It also has great features like how you can set it up to turn into transparency mode when it hears your voice or when it detects a siren or alarm. The transparency mode is also amazing. I think that the transparency mode can not only be good for people who want to hear their surroundings but also can hear better than without the headphones when the sensitivity is turned up. There's a bunch of other features too but those are the ones I like the most along with the different touches you can do to make it do different things and the audio eraser.
Value
4
Response from Samsung USBy R&R Team, April 18, 2025
It's great to hear from you. It's awesome to see that you're enjoying all the cool features they offer! The Galaxy Buds3 Pro are impressive with their great features. The Adaptive Noise Control helps block out background noise, letting you enjoy your music without distractions. The Transparency mode lets you hear what’s going on around you, which is useful when you need to stay aware. There are helpful features like Voice Detect and Siren Detect that switch to Transparency mode automatically when needed. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ABC123
Verified Purchase:Yes
Good quality and i enjoy listening music . It fits great in my ears
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for reaching out! It's great to see how much you're enjoying the Galaxy Buds3 Pro. The Buds3 Pro delivers premium sound quality powered by Galaxy AI, ensuring an immersive listening experience for music lovers. With innovative features like Wind Shield, Blade Light, Swipe, and Pinch Control, these earbuds provide our best and most immersive audio experience. Plus, with up to 30 hours of listening time when using the charging case, they are designed to keep up with your day. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the noise canceling ❤️
on April 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this product i can't get over how sleek and compact and how long i can talk on them without having to recharge them
Value
5
Written by a customer while visiting Samsung US