Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,108 Reviews)
Open Ratings Snapshot
Rating breakdown 13,108 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
928
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Excellent Buy, well worth it
on April 1, 2025
Posted by: Zachariah Darkness
from Tulsa Ok
Expertise:Intermediate
Verified Purchase:Yes
Best headphones i have ever owned and I love all the features they have that work with my S25 Ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful device that fits me perfectly
on April 1, 2025
Posted by: MYKelSudani
[This review was collected as part of a promotion.] Easy to connect with a pure sound in the ears. I enjoy using the bud.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Hey MYKelSudani. Thank you so much for your thoughtful review of the Galaxy Buds3 Pro! We’re thrilled to see that you’re enjoying the pure sound quality. With these redesigned buds, we focused on providing the best audio experience possible, ensuring they stay in place while delivering long-lasting comfort. The Adaptive Equalizer with Galaxy AI is designed to automatically adjust the sound based on how you wear your buds, making each listening session truly personalized. We’re committed to ensuring that your music and calls sound amazing, no matter the environment. If you have any further thoughts or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They are amazing
on April 1, 2025
Posted by: Asil01
[This review was collected as part of a promotion.] They are the most fantastic earbuds i have ever had. They sound great, and the noise canceling is fantastic.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Thanks for reaching out to share your honest thoughts on the Galaxy Buds3 Pro, Asil. Your feedback is always needed as we continue to make improvements and changes all around. It brings us a lot of joy to see that these have been the best buds you've ever had. We worked hard to improve aspects like improved sound quality and ANC, and we're glad to see that you love them for that. Once again, we appreciate your feedback and hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top Sound
on April 2, 2025
Posted by: Blanca
from Edinburg, Texas
Expertise:Intermediate
Verified Purchase:Yes
Fantastic quality and sound love them. Son recommended these galaxy buds3
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 2, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro, Blanca. It's wonderful to see that you’re enjoying the amazing sound quality they offer! The Buds3 Pro is designed for true audio lovers, delivering a high-resolution audio experience and adaptive features like the Galaxy AI-powered Equalizer that tailors the sound to your preferences. The Adaptive Noise Control with Galaxy AI adds an extra layer of immersion, letting you focus on your music while staying alert to your surroundings when needed. It's great that your son recommended them! It sounds like he knew they'd be a perfect fit for you. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Okay but need improvements
on April 2, 2025
Posted by: Roody
Verified Purchase:Yes
Great sound, they just will fall out of you move your jaw or move up or down. Even after changing your tips which is hard to do.
Response from Samsung USBy R&R Team, April 2, 2025
Hi there Roody! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We’re glad to see you love the sound quality! We understand your concern about them falling out during movement, and we want to help you get the best fit possible. First, it’s important to ensure that you are using the right size ear tips, as a secure fit can significantly improve stability and sound quality. The Buds3 Pro come with various ear tip sizes, so we recommend trying different ones to find the perfect match for your ears. A proper fit will help eliminate any gaps, reducing sound leaks and optimizing your audio experience. When you’re ready to put them in, take a moment to check the directional marks on the earbuds. The "R" should face you when you insert the right bud, and the "L" should face you for the left bud. A helpful tip is to angle the earbuds slightly so that the microphone points towards your mouth, which can improve microphone performance. If you’re still having challenges, we suggest using the earbud fit test available in the Galaxy Wearable app to ensure you have the right fit for your buds. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! If you have any more questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing battery life and functions
on April 2, 2025
Posted by: Sandywitcha
[This review was collected as part of a promotion.] Love how the battery lasts me all day and night with constant use and still around 40% left. The S25 Ultra has seamless actions across apps, especially with gaming!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro! It’s great to see how much you've enjoyed them. With up to 26 hours of playtime on a single charge and the ability to extend that to 30 hours with a fully charged case, you can truly enjoy your favorite tunes all day and night without worrying about running out of battery. We’re glad you’re experiencing the seamless sound quality and performance they provide. If you have any other feedback or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice
on April 2, 2025
Posted by: Ignacio G
from PA
Expertise:Intermediate
Verified Purchase:Yes
good sound and easy to connect and to switch between devices
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for your feedback, Ignacio! It's great to see that you’re enjoying the sound quality and seamless connectivity of the Galaxy Buds3 Pro! One of the standout features is our ability to seamlessly switch your audio from your Galaxy phone to your PC. Whether you’re enjoying your latest playlists or streaming on your laptop, the PC Auto Switch makes it a breeze. We hope you continue to enjoy your experience with the Galaxy Buds3 Pro. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Magnetic charger not good
on April 2, 2025
Posted by: Timothy
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
Sound is great. Really good at not picking up outside noise on calls. And fit perfect, But battery life could be better and having issues on charging each bud. They easily lose their magnetic touch and not charge
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 2, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, Timothy! We're thrilled to see that you appreciate the exceptional sound quality and noise-cancellation features. These features are designed to enhance your calling experience by minimizing outside distractions. To ensure the best charging experience, make sure the charging case is clean and free of debris, as this can sometimes affect the magnetic connection. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To extend the battery life of your earbuds and ensure they last when you need them most, make a few simple adjustments. First, always store your earbuds in their charging case with the cover closed when they are not in use. Additionally, modify the notification settings via the Galaxy Wearable app on your connected phone; if you’re using an iOS device, adjust these settings in the Galaxy Buds app. By following these tips, you can help preserve battery power and enjoy longer usage of your earbuds. We hope these tips help enhance your experience with your buds. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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