Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,108 Reviews)
Open Ratings Snapshot
Rating breakdown 13,108 reviews
5 Stars
8,946
4 Stars
2,125
3 Stars
928
2 Stars
519
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,509
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
My favorite iteration yet but still some work left
on March 31, 2025
Posted by: Mystical Meerkat
from South Florida
Expertise:Expert
Verified Purchase:Yes
I do really like the new design. They are much easier to get into your ear esp. if you have any kind of arthritis or issues with your hands and the mic's sound better to other people. My only issue is that they are difficult to get back into the case and even though they feel very comfortable the app tells me that I have a bad fit. In fact it has never said that I had a good fit but from my perspective they are comfortable, cancel noise well and sound great.
For reference I owned buds 2 and buds 2 pro and these are a big improvement.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 21, 2025
Hi Mystical Meerkat! Your feedback on the Buds3 Pro is greatly appreciated! The Galaxy Buds3 Pro feature a redesigned shape that ensures a snug fit and makes them easier to hold, which can be helpful for those with arthritis or hand mobility concerns. The improved microphones deliver clearer sound quality during calls. While the Galaxy Wearable app provides fit feedback to optimize audio performance, comfort and noise cancellation can still be excellent even if the app suggests adjustments. It’s great to know you’re finding them to be a significant improvement over your previous Galaxy Buds! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent for everyday and for long haul flights
on March 31, 2025
Posted by: Andre
from Wilmington, DE
Expertise:Expert
Verified Purchase:Yes
Confortable, excellent tech. I used them on my lang haul trips from LA to Korea and Japan and then block out noise well and lasted for nearly 10 hours wothout a recharge on full noise canceling, some playback and some silence . Great sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for your detailed review of the Galaxy Buds3 Pro, Andre! We're ecstatic to see that you found them comfortable for your long-haul trips from LA to Korea and Japan. Advanced noise cancellation technology is designed to enhance your listening experience by blocking out distractions and allowing you to immerse yourself fully in your favorite music or podcasts. It's great to know that the battery life impressed you as well! The Buds3 Pro is perfect for extended use, even with active noise cancellation turned on. We strive to provide exceptional sound quality, and it's awesome that you enjoyed your experience so far. Thank you for sharing your thoughts, and we hope the Galaxy Buds3 Pro continues to enhance your travels! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love it
on March 31, 2025
Posted by: isidora
I love this buds, they have an incredible sound and they are very comfortable
Response from Samsung USBy R&R Team, April 1, 2025
It's great to hear from you, Isidora. We really appreciate your feedback on the Galaxy Buds3 Pro. It's awesome to see that you love your buds! We aimed to deliver an incredible experience with these buds, and it looks like you're having a great time with them. The buds are designed for improved comfort, offering an immersive listening experience with a redesigned shape that ensures the snuggest fit ever. Plus, to make your buds stand out as much as you do, we've added Blade Lights, enhancing your overall listening experience. Once again, thank you for the valuable feedback. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds3 Pro Review
on March 31, 2025
Posted by: TheMadGod
[This review was collected as part of a promotion.] The Sound Quality and Noise Cancelling are Great, the shape is almost the same as Airpod Pros. The Clear Top of the Charging Case is Great to see when they need cleaned. My only Complaint and im not sure if its my Specific ones or if its a Few but they smell like burnt plastic.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for your feedback on the Galaxy Buds3 Pro. It’s great to see that you’re enjoying the sound quality and the advanced noise-cancellation features. The polycarbonate body and stainless steel speaker mesh of the Bud3 Pro are durable, ensuring excellent performance. As for the smell, all materials, including polycarbonate, meet strict safety and environmental standards to ensure user safety. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If the smell persists, it’s recommended to reach out to us at Samsung Support for further assistance. Your input is appreciated, and it’s wonderful to know you’re finding value in your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade!
on March 31, 2025
Posted by: Ruasoh
[This review was collected as part of a promotion.] I had the Galaxy Buds 2 Pro and loved them. I had a mishap and broke one ear. I decided to upgrade to the new model and am glad I did. The fit in my ear is better, and adjusting the volume is so much easier. I also like the carrying case option for my buds. I can still charge them wirelessly inside the carrying case.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 21, 2025
Thank you so much for your thoughtful review, Ruasoh! We’re thrilled to see that you’re enjoying the Galaxy Buds3 Pro. Your experience with the improved fit and easier volume adjustment truly highlights our commitment to enhancing user comfort and convenience. We’re glad you appreciate the new carrying case option as well! It’s designed for both style and functionality, allowing you to charge your buds wirelessly while keeping them safe on the go. We always aim to elevate your listening experience, so your feedback about these features is awesome to see. If you have any more insights or suggestions, please do not hesitate to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
fit comfortably
on March 31, 2025
Posted by: ENSP
Expertise:Intermediate
Verified Purchase:Yes
love my new buds3 pro, noise cancelation and sound quality are superb
only thing preventing the 5 stars is battery life
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 1, 2025
Thanks for sharing your candid feedback on the Galaxy Buds3 Pro! We're elated to see that youre loving your new buds. If good to see that features such as noise cancellation and the spectacular sound quality really stand out and make a difference for you. With the Galaxy Buds3 Pro offering up to 26 hours of playtime on a single charge, extending to 30 hours with a fully charged case, it's designed for long-lasting use. To help conserve battery life when you need it most, consider a couple of adjustments. Make sure to store the earbuds in their charging case with the cover closed when not in use. Additionally, you can fine-tune your notification settings through the Galaxy Wearable app if you’re using a compatible phone, or through the Galaxy Buds app for iOS users. Once again, we appreciate your feedback and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing sound quality
on March 31, 2025
Posted by: Keepingcool31
[This review was collected as part of a promotion.] I bought them a year ago to replace my old off brands and the sound quality is amazing. They are still working well. I would recommended them to anyone looking for reliable earbuds!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 1, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! It's awesome to see you made the switch and are enjoying the incredible sound quality! The advanced audio technology and enhanced noise cancellation features really do make a difference. It’s also great to know that the earbuds are still performing well for you after a year of use. Our goal is to provide products that offer both reliability and exceptional performance over time. We hope you continue to love your Buds3 Pro. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MattOrlando
on March 31, 2025
Posted by: DieselOrlando
[This review was collected as part of a promotion.] For what I need is over my expectations. Fast and long battery, recommend
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Diesel! It's great to know that they exceed your expectations. The impressive playtime you mentioned is indeed one of the standout features! You can enjoy up to 26 hours with Active Noise Cancellation turned on and an extended 30 hours with the charging case. It’s great to know you're experiencing the fast performance as intended. Your recommendation means a lot to us. If you ever have any questions or need assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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