Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,117 Reviews)
Open Ratings Snapshot
Rating breakdown 13,117 reviews
5 Stars
8,950
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,510
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
This product is a little confusing
on March 26, 2025
Posted by: Crazy4love
[This review was collected as part of a promotion.] I just have trouble operating them honestly it's only my like 3rd day so maybe I get it a little better dont like the design or button set up
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 6, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro! We understand that getting used to new devices can be challenging, especially in the first few days. The innovative design and pinch controls are designed to provide both comfort and functionality, but we know that it can take some time to find what works best for you. We’re confident that with a little practice, you’ll start to appreciate the features these buds offer, from the immersive sound quality to the noise cancellation capabilities. Be sure to check out the link attached to learn more about the pinch controls of your buds. If you have any questions or need assistance on how to operate the buds, please reach out to us at Samsung Support. We’re here to help you make the most of your Galaxy Buds3 Pro! -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooveMEH2lqCgwL9uziCu9eWZuLgviduj3o9XkfR4LQjKQNP5pW7
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Hearing Revolution
on March 26, 2025
Posted by: Sebago91
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro combine state-of-the-art design, comfort and technology. Its new scion design ensures a safe fit, while its premium sound with dual amplifier and 24-bit codec offers crystal clear quality.
Active noise cancellation with AI adapts to your environment, eliminating distractions for full immersion. Its 30-hour drummer ensures that the music never stops. In addition, advanced features such as real-time translation and control by Galaxy AI take the experience to another level.
If you are looking for quality, innovation and comfort, the Buds 3 Pro are the ultimate choice
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for your review of the Galaxy Buds 3 Pro, Sebago! We're thrilled you appreciate their state-of-the-art design and secure fit. It’s great to see you’re enjoying the premium sound and that the dual amplifier and 24-bit codec are delivering clear audio. We’re glad the active noise cancellation is working well for you and that the AI technology helps your buds adapt to your environment. It’s also amazing to know the 30-hour battery life has kept your music going, and we hope you’re making the most of features like the real-time translation and Voice Detect. Thanks again for sharing your experience. Your feedback inspires us to keep innovating. If you have any further comments, questions, or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3 pro: Japanese Katana of buds.
on March 26, 2025
Posted by: sidsanc
[This review was collected as part of a promotion.] It's my first day with this buds and absolutely loving these pairs. Though I preferred bean shaped buds 2 pro, this blade design buds 3 pro are amazing pairs to make love with your ears. It's almost weightless and touch controls are having good happiness feedback-though it could refined more. Blade lights feels absolutely bonkers and modern. Drivers are just unbelievable. Bass hits ears perfect blending with medium and high frequency. ANC on these are on par compared to previous ones. I had 100 volume music playing on my Samsung TV and other person could listen to my crisp voice with music attenuated greatly. Transparent style on case is one of the best aesthetics a buds case must have. Though I like the silver colored metallic styled, finishing could have been much better like brushed finished to give pure metallic feel. Battery life is mediocre but might increase with refined software. Some interaction sounds could be worked on like swipe gestures. Currently, it feels like some chinese buds. Overall, I am satisfied and excited having these buds in my ears. I guess Samsung did it. It's Hi-Fi blades with Sci-Fi vibe. 2025 is Samsung's year. Be it watch ultra, S25 ultra or buds 3 pro. I named it EDITH (Iron Man' AI)
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for your great review of the Galaxy Buds 3 Pro, Sidsanc! We’re thrilled you’re enjoying the lightweight design, vibrant lights, and balanced sound quality with effective ANC. Your feedback on touch controls and battery life is appreciated as we strive to improve. We love that you named your Buds EDITH! We hope that you continue to enjoy your experience with the buds, and we look forward to hearing more of your thoughts! For any further questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buds 3 pros
on March 26, 2025
Posted by: Metalmom79
[This review was collected as part of a promotion.] I love the sound quality of my Buds the noise cancelation works great! Music sounds so crisp. The translator is amazing one of the coolest features!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for sharing your fantastic review! We're thrilled to see that you're enjoying the sound quality of the Galaxy Buds3 Pro. The advanced noise cancellation truly immerses you in your music, and it's great that you’re experiencing that crisp sound we designed them for. We’re also glad you find the translator feature amazing. The Live Translation feature is designed to enhance communication and connect you to the world around you in a seamless way. Your feedback showcases the very enhancements we aimed for, and we appreciate you sharing your experience with us! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Earbuds
on March 26, 2025
Posted by: ekovacs
[This review was collected as part of a promotion.] I got these earbuds a couple months ago, and they perfect. The noise cancelling, sound quality, and fit are amazing.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you so much for your feedback, Ekovacs! We're thrilled to see you're enjoying your Galaxy Buds3 Pro. It’s fantastic that you appreciate the noise cancellation and fit because those features are designed to create an immersive listening experience. The sound quality you mentioned is a highlight, especially with the lossless audio capabilities delivering ultra high quality sound at 24bit 96kHz. The dual amplifier and enhanced 2 way speaker work harmoniously to bring out every detail in your music, and it’s great that you noticed that! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great headphones
on March 26, 2025
Posted by: Marvelkillers
[This review was collected as part of a promotion.] Better than the previous generation. Easy to use and set up.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Thank you so much for sharing your review of the Galaxy Buds3 Pro! We love that you find them better than the previous generation. Your feedback on their ease of use and setup truly resonates with our goal of providing a seamless experience. With advanced features like enhanced sound quality and improved noise cancellation, we designed the Galaxy Buds3 Pro to elevate your audio experience effortlessly. Your satisfaction is important to us, and we’re glad that these enhancements have made a positive impression. If you have any more feedback or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamless listening
on March 26, 2025
Posted by: NIYAHB
[This review was collected as part of a promotion.] Seamless connection listening. The battery lasts forever. They're super comfortable to wear and stay in the ear
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro, Niyahb. We love to see that you're enjoying the seamless connection they provide, as well as their impressive battery life and the comfort they offer during use. The Galaxy Buds3 Pro are designed for long-lasting performance, featuring a powerful battery that allows you to stay immersed in your favorite music, podcasts, or calls for extended periods. With the charging case, you can enjoy up to 30 hours of listening time, ensuring that you can keep the beats going whether you're on a long commute, working out, or simply relaxing at home. We appreciate your support and are excited to continue delivering an exceptional audio experience with the Galaxy Buds3 Pro! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Exceptional Sound Marred by Design Flaws
on March 26, 2025
Posted by: Knight
[This review was collected as part of a promotion.] Samsung's Galaxy Buds 3 Pro deliver impressive audio quality, featuring rich bass and clear treble that enhance the listening experience. The active noise cancellation (ANC) is notably effective, providing a serene environment even in noisy settings. (RTINGS.com) However, the design and build materials leave much to be desired. The earbuds' plastic construction feels less premium and raises concerns about durability. Additionally, the angular stem design, while aiming for a modern aesthetic, results in awkward touch controls that are prone to accidental activations. The charging case, with its glossy and slippery finish, is also susceptible to scratches and can be challenging to handle securely. In summary, while the Galaxy Buds 3 Pro excel in sound performance and noise cancellation, their subpar design and material choices for the users seeking a more refined build
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 7, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds 3 Pro, Knight! We're glad to see you appreciate the audio quality and effective active noise cancellation. We value your comments on the design and materials. While we aimed for a modern look, we’re always seeking ways to improve durability and usability. Your insights are important to us as we continue to improve and make changes. Thank you for sharing! If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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