Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,117 Reviews)
Rating breakdown 13,117 reviews
5 Stars
8,950
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound!
on March 25, 2025
Posted by: Woody8302
[This review was collected as part of a promotion.] These are the best fitting earbuds yet. They have great sound and great touch options to control the earbuds without having to open your phone.
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Hey Woody! Thanks for your fantastic review of the Galaxy Buds3 Pro! It's great to know that you're enjoying the flawless control at your fingertips. Being able to leave your phone in your pocket while managing your earbuds with simple gestures is a game-changer. The secure fit ensures that you can swipe to adjust the volume or pinch to play and pause without worrying about them falling out. Enjoy exploring features like adaptive noise control or our new pinch and swipe controls! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Just Me
from Kissimmee, FL
Expertise:Intermediate
Verified Purchase:Yes
I like them, but they don't stay in my ears. I have to constantly adjust them.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro! We understand how frustrating it can be when earbuds don’t fit properly. It's great to see that you like them, and we want to help enhance that experience for you. One of the first steps to ensure a comfortable fit is to use the right-sized ear tips. The Galaxy Buds3 Pro comes with different-sized bud tips, so it might be helpful to try out the various options. A snug fit is essential for optimal audio quality and to minimize any sound leaks. Additionally, it’s important to check the earbud placement. Make sure to insert the right earbud (marked with an R) into your right ear and the left (marked with an L) into your left ear, with the letters facing you. Angling the bud slightly so that the microphone points towards your mouth can also improve both comfort and audio clarity. To ensure you're getting the best fit, we recommend running an earbud fit test through the Galaxy Wearable app. This can guide you in achieving the right placement and give you a more secure fit. If you have any further questions about fitting your Buds3 Pro or need further assistance, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality..but
on March 25, 2025
Posted by: TungstenPT
[This review was collected as part of a promotion.] Has the best sound quality vs competitors one,however,the touch control panel has a rough edge and interferes/accidentally when adjusting the buds to fit.
Value
4
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It's great to know that you think that they have the best sound quality. We appreciate your feedback about the touch control panel as well. Your comfort and ease of use are important to us, and we always look forward to getting great feedback like yours. We hope that you continue to enjoy your listening experience! If you ever have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancelation works as advertised
on March 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Gread sound, block noise as advertised.
Love the product.
Love the product.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for your fantastic feedback! We're ecstatic to see that the Galaxy Buds3 Pro are delivering great sound and effectively blocking out noise as promised. The combination of premium sound quality and advanced noise cancellation is designed to take your listening experience to another level. It's wonderful to know you love the Buds3 Pro! If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
The buds sound too loud in a metal to metal sound.
on March 25, 2025
Posted by: Omizie
[This review was collected as part of a promotion.] I like the sound and features. Ijust hate how they kick my eardrums when an external noise is loud and crisp like a loud tap or metal clanking. My buds pro never did that....
Value
3
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Omizie. It's great to hear that you enjoy the sound and features! Regarding the discomfort caused by loud external noises like taps or metal clanking, it might be worth exploring the Galaxy Wearable app to adjust the ambient sound settings or noise controls. Tuning these settings could help minimize how external noise impacts your listening experience. Also, be sure to ensure that your buds are always up to date with the latest software. We also see that you've had the previous Buds Pro model and we appreciate your loyalty to the Samsung brand. Feedback like yours helps helps us improve, ensuring future products meet your expectations. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds3 Pro Are Great!
on March 25, 2025
Posted by: logman
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro deliver impressive sound quality, thanks to their dual drivers that provide rich bass and clear highs. However, they occasionally face issues like ANC randomly turning off during windy conditions, which can be frustrating. Still, overall, they offer great audio performance for the price.
Value
4
Response from Samsung USBy R&R Team, May 7, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Logman! It’s great to see that you find their sound quality impressive. With our first-ever planar tweeter and dual amp, these earbuds truly redefine the listening experience, allowing you to capture intricate details through an enhanced 2-way speaker. We understand the frustration with ANC concerns during windy conditions. Please be sure to check and make sure that your buds are up to date with the latest software. Our goal is to minimize distortion and deliver crystal-clear audio with the 24-bit CODEC, and your feedback is valuable as we work to improve the overall experience. We hope you enjoy all the features the Galaxy Buds3 Pro has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
These buds are amazing!
on March 25, 2025
Posted by: kasenjane
[This review was collected as part of a promotion.] I traded in my airpods 2 for these and they are a HUGE upgrade, the noise cancelling is top tier, as is the audio. My favorite features are if the buds detect sirens or voices, it will switch your listening mode from nocie cancellation to adaptive, if you enable this. You can also add a shortcut to start live tranlations. I bought these for my plane ride, and the noise cancellation did its job.
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Kasenjane! It’s fantastic to see that you’ve noticed such a significant upgrade in noise cancellation and audio quality. The automatic switching feature when detecting sirens or voices is designed to help keep you aware of your surroundings while still enjoying your listening experience. We're glad to know it performed well during your plane ride! If you have any other thoughts or questions about the Buds, feel free to share them with us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The future is today.
on March 25, 2025
Posted by: Petekhalifa
[This review was collected as part of a promotion.] The noise cancellation technology for these Buds 3 Pros is really awesome. It blocks distractions from the outside very effectively, allowing total immersion in music or calls. It is surprising how a small device can create an oasis of tranquility in the middle of the bustle. This function is intelligently adapted to the environment, which is a great advantage. It offers a premium, seamless listening experience.
Value
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your honest feedback on the Galaxy Buds 3 Pro, Pete! It’s great to know that you’re enjoying the exceptional noise-cancellation feature. Our adaptive sound technology really helps create a personalized listening experience by adjusting to your environment seamlessly. We're glad the Buds are providing you with that oasis of tranquility, allowing you to fully immerse yourself in music or calls. Thank you for being part of the Samsung family! If you ever need anything or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US