Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,118 Reviews)
Rating breakdown 13,118 reviews
5 Stars
8,951
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great features and design
on March 24, 2025
Posted by: NESSA2008
[This review was collected as part of a promotion.] Love the updated earbuds. The fit is so much better now with the added part outside of the ear. Great sound with one or both earbuds in. They connect to my devices easily.
Value
5
Response from Samsung USBy R&R Team, March 24, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Nessa! We're excited to see that you love the updated design and improved fit. It's fantastic to know that the sound quality and connectivity are meeting your expectations. With our first-ever independent woofer and tweeter, the Dual Amplifier in the Galaxy Buds3 Pro allows you to experience a wide range of sound. If you have any additional thoughts or need assistance, please feel free to reach out to us at Samsung Support! - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful sound stage. Lighter than previous model
on March 24, 2025
Posted by: Buckinator
[This review was collected as part of a promotion.] I love the audio quality of these buds. Far and away the best sound quality I've had from a pair of samsung earbuds. These also fit better than the pro 2 model but not as well as the original probuds. Still a fantastic improvement on the previous model. I would recommend making the jump if you have the pro 2 ear buds.
Value
4
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for your wonderful feedback on the Galaxy Buds3 Pro! We're delighted to see you’re enjoying the improved audio quality and that the fit works better for you than the Buds2 Pro model. To enhance your experience even further, be sure to explore the additional ear tips included, which can help you find the perfect fit. We also recommend using the Fit Test in the wearable app to ensure a secure and comfortable seal. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Thomas
from Atlanta, GA
Verified Purchase:Yes
Great bluetooth earpiece. I wish they have more color options but still I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, May 13, 2025
We appreciate your candid feedback, Thomas! We’re pleased to see you love the Galaxy Buds3 Pro. We completely understand your desire for more color options. With their sleek design and exceptional sound quality, the right color could take them to the next level! Did you know they offer an impressive 7 hours of playtime on a single charge and up to 30 hours when you include the charging case? Plus, with the intuitive touch controls, you can easily adjust your listening experience by swiping and pinching. We hope you keep enjoying your music with the Galaxy Buds3 Pro! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on March 24, 2025
Posted by: T1kkai
[This review was collected as part of a promotion.] All functions work correctly, with good volume and sound cancellation, quite comfortable too.With good battery life.
I just wish the case had an anti-lost sound, if it just has the earbuds it doesn't make much sense.
As for everything else, everything has gone quite well, I haven't had any problems.
I just wish the case had an anti-lost sound, if it just has the earbuds it doesn't make much sense.
As for everything else, everything has gone quite well, I haven't had any problems.
Value
4
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, T1kkai! It's reassuring to know that you're enjoying the comfortable fit, impressive sound quality, and battery life. We noticed your concern about the missing case feature and appreciate the suggestion. If your Galaxy Buds ever go missing, you can easily locate them using SmartThings Find or Samsung Find. These tools will help you narrow down their location on a map, enable a ringing sound, and even provide notifications when they've been found. It’s a great way to keep track of your buds! We appreciate your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
As for the ANC, these are my first buds with this
on March 24, 2025
Posted by: Rashbnair
[This review was collected as part of a promotion.] Sound quality is surprisingly good for their size noise canceling and transparency doesn’t affect the sound of the buds.
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
It's great to hear from you, Rashbnair. Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s great to see that you find the sound quality impressive, especially for their size. Our Adaptive Active Noise Cancellation, powered by Galaxy AI, is designed to immerse you in your audio while keeping you aware of your surroundings. This allows you to enjoy your favorite music or podcasts without missing anything happening around you. We appreciate your feedback and are glad you’re enjoying the buds! If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
New sound, but...
on March 24, 2025
Posted by: Hades144hz
[This review was collected as part of a promotion.] Los compré hoy en T Mobile y creo que deberían bajar el precio a loa revendedores como Walmart o T Mobile. Fuera de eso es un sonido diferente, algo que ni existía y me alegra que hayan puesto la calidad por encima del ruido.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only a couple issues. Otherwise, i5 would be 5
on March 24, 2025
Posted by: IncredaPig
[This review was collected as part of a promotion.] I like how it auto connects to my phone and the hands free voice commands, but they are dodgy. I say completely unrelated things and it skips, or restarts my music, and Bixby doesn't work through earbud microphone. Plus, had to get aftermarket ear muffs because stock was very fragile. Otherwise, been phenomenal with sound cancelling and quality.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. It’s great to know that you're enjoying the quick and effortless pairing with your phone, as well as the impressive sound quality and effective noise cancellation. However, it's unfortunate that you faced some challenges with hands-free voice commands and the stock ear tips. To start Bixby, make sure to set up the pinch-and-hold feature for opening Bixby. Then, you can simply pinch and hold the earbud to activate it. The Buds3 Pro offers standout features like Adaptive Noise cancelling powered by Galaxy AI and immersive 360 Audio for an enhanced listening experience. Your feedback about their design and functionality helps us better understand user experiences, and we’re glad that overall, they've been phenomenal for you! If you still face challenges with the Bixby feature, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Awesome
on March 24, 2025
Posted by: Dellou
[This review was collected as part of a promotion.] So I got my Buds 3 Pro last Saturday and I'm so excited to experience what I saw in the ads. When I got mine, I used them and connected them to my Galaxy S24 Ultra. I love the experience; the ANC is very nice, and so is the ambient sound. It's easy to talk to someone without removing the buds from your ears. 10/10. The experience is great. Thank you, Samsung!
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
It's great to hear from you, Dellou. Thank you for sharing your excitement about the Galaxy Buds3 Pro! It’s fantastic to see that the Buds3 Pro has lived up to your expectations. The seamless connection with your Galaxy S24 Ultra ensures a hassle-free experience, and the Adaptive Noise Control (ANC) paired with Galaxy AI provides an excellent balance between blocking out distractions and letting in just the right amount of ambient sound. The Voice Detect feature makes it easy to hold conversations without having to remove the earbuds, adding to their convenience. We're thrilled that you're enjoying your new Buds3 Pro and that they’ve made such a positive impact on your daily routine. Thank you for choosing Samsung! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US