Best Buy - Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver

Average customer rating

4.4

(13,123 Reviews)

Rating breakdown 13,123 reviews

5 Stars

8,956

4 Stars

2,127

3 Stars

929

2 Stars

521

1 Star

590

78%of customers recommend this product.

(

3,496 out of 4,510

)

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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver

Customer Rating

Awesome. High quality

on March 23, 2025

Posted by: MackMan

[This review was collected as part of a promotion.] As the title states, these earbuds are amazing. They have been by far the best ear buds I've used in my life. The active noise adapting system is great.

I used them in a plane to help out with the airplane noises and others on board. Literally couldn't hear anything around me.

Value

Response from Samsung USBy R&R Team, May 9, 2025

Thank you so much for your amazing feedback on the Galaxy Buds3 Pro, Mack! We love to see that you find them to be the best earbuds you've ever used. The active noise-canceling feature truly is designed to provide an immersive listening experience, especially in noisy environments like airplanes. It’s fantastic to know they made your flight more enjoyable. Your satisfaction means a lot to us, and we’re so glad you’re experiencing the superior sound quality and comfort that the Buds3 Pro provide. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Ear buds that just works

on March 23, 2025

Posted by: BOBtheStar

[This review was collected as part of a promotion.] Great audio and features. Fits better than previous Galaxy Buds Pro. Enhance active noise cancellation Works amazing with other Samsung products. Connectivity issues with non-Samssun products.

Value

Response from Samsung USBy R&R Team, May 22, 2025

Thank you so much for taking the time to share your feedback on the Galaxy Buds3 Pro, Bob! We're elated to see that you’re enjoying the excellent audio and features, as well as the improved fit compared to the previous model. It’s awesome to know that the enhanced active noise cancellation is making a positive impact on your listening experience, especially when paired with other Samsung products. We appreciate your comments regarding connectivity with non-Samsung products. To assist you, we will provide a link below to help troubleshoot any questions you may have. Your feedback is invaluable in helping us continue to enhance our products. If you ever have more questions or need support, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/ca/support/mobile-devices/galaxy-buds-connect/
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Written by a customer while visiting Samsung US

Customer Rating

Excellent but wish they were Perfect

on March 23, 2025

Posted by: LadyTBone

[This review was collected as part of a promotion.] Sure! Here's a short review based on what you said:

---

The Samsung Galaxy Buds 3 Pro deliver excellent sound quality, impressive noise cancellation, and a great set of features that make them a top choice for everyday use. However, they’re not ideal for running or fast-paced walking — they tend to slip out of my ears during movement, which can be frustrating. I actually prefer the fit of the Buds Live for active use, but I really wish they offered the same features as the Buds Pro 3. If Samsung combined the comfort of the Buds Live with the features of the Buds Pro, it would be the perfect.

Value

Written by a customer while visiting Samsung US

Customer Rating

Awesome sound and durability!!

on March 23, 2025

Posted by: Rere5150

[This review was collected as part of a promotion.] I didn't think I would like these as much as my buds but they are awesome! Great sound, easy to learn!

Value

Response from Samsung USBy R&R Team, May 9, 2025

Thank you for your thoughtful review, Rere! It’s exciting to see that you enjoy the Galaxy Buds3 Pro even more than your previous earbuds. The enhanced woofer and tweeter really elevate the listening experience by revealing the minute details in your favorite tracks, making every note sound richer and more vibrant. We're also glad to see that you found them easy to learn. Everyone deserves to dive into high-quality sound without any hassle. For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

I love my galaxy buds3 pro

on March 23, 2025

Posted by: Mbrooks424

[This review was collected as part of a promotion.] This is my first pair of samsung galaxy buds and I'm wondering why I waited so long!! These ear buds are AWESOME! I love the noise canceling feature of these buds and the sound is amazing! Thank you Samsung for such a great product as usual!

Value

Response from Samsung USBy R&R Team, May 9, 2025

Thank you so much for sharing your experience with us, Mbrooks! We're thrilled to see that you're enjoying your Samsung Galaxy Buds3 Pro! The noise-canceling feature truly enhances the listening experience, allowing you to immerse yourself in your favorite music or podcasts without distractions. We’re glad you appreciate the amazing sound quality! Your satisfaction is what drives us to keep innovating. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Samsung galaxy earbuds pro 3

on March 23, 2025

Posted by: TheGreatKhan

[This review was collected as part of a promotion.] I always use samsung products, today i am going to talk about samsung galaxy earbuds pro 3 . I purchased it soon it came out. After few weeks use i experience a whistle sound in of the earbuds. I send it to samsung and they fixed the issue. Now its start whistle again. The earbuds doesn't fit in my ears even i tried all the included tips.

Value

Response from Samsung USBy R&R Team, March 24, 2025

Thank you for sharing your experience with the Galaxy Buds3 Pro. The whistle sound you mentioned may occur if Active Noise Canceling, Adaptive, or Ambient sound modes are enabled and the sub-microphone, located on the top outer edge of the earbuds, is accidentally covered. This can happen while adjusting or putting on the earbuds, as the microphone may detect sound and produce a beeping or howling noise. Ensuring that the sub-microphone is not obstructed while handling the earbuds can help minimize this issue. For the fit, selecting the right-sized ear tips is key to achieving a secure and comfortable seal. Properly inserting the earbuds by aligning the directional marks (L for left and R for right) and slightly angling them can also enhance their stability. Additionally, regular cleaning of the earbuds helps maintain their performance and fit. We appreciate your feedback and hope these tips improve your experience with the Galaxy Buds3 Pro. If you have any further questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

This product had great features, battery life good

on March 23, 2025

Posted by: eagleschreiber1

[This review was collected as part of a promotion.] I've been impressed with the overall sound quality and comfort of wear. The enhanced features and audio control are very pleasing. I also have the pro bud 2 and this is a nice upgrade. The only negative is the noise canceling is not quite as good as on my Pro Bud 2

Value

Response from Samsung USBy R&R Team, May 12, 2025

Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're thrilled to see that you're enjoying the sound quality and comfort. It’s great to know that the enhanced features and audio controls are meeting your expectations, especially coming from the Buds2 Pro. For an even better experience, we recommend trying out the different ear tips that come with the Galaxy Buds3 Pro. Finding the perfect fit can significantly enhance both sound quality and active noise canceling, which might help address your concerns. We're dedicated to providing the best audio experience, so your feedback is invaluable. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Buds 3 pro

on March 23, 2025

Posted by: Beatmode

[This review was collected as part of a promotion.] Ear slip problem everytime I'm chewing slides off my ear..

Value

Response from Samsung USBy R&R Team, March 24, 2025

Hey Beatmode! Thank you for sharing your feedback about the Galaxy Buds3 Pro. To ensure they stay securely in place and provide maximum comfort, we recommend selecting the correct ear tips that fit snugly and eliminate any gaps between your ear and the earbud. This ensures optimal audio performance and prevents slipping. When inserting the earbuds, make sure to align the directional marks—L for the left ear and R for the right ear—and angle them slightly so the microphone points towards your mouth for improved sound quality. Rotating the earbuds forward or backward can help achieve a more secure fit, and running an earbud fit test through the Galaxy Wearable app will confirm if they are seated properly. Regular cleaning is also important to maintain their fit and overall performance. We hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest. Let us know if there’s anything else we can do to assist! If you need any assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

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