Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Not bad
on March 26, 2025
Posted by: Going back to pro 2 buds
from San Bernardino, California
Expertise:Intermediate
The pro buds 2 are better in my opinion, only fir the easy touch feature. The new pinch feature is difficult if you have longer nails. Great sound but the new controls are a bit frustrating to get used too. I wish they came with smaller var silicones because the originals are a too big and they fall out a lot which will pause what you are listening to. I haveto adjust them constantly. Another new feature that wouldn't work with my Pro 2 buds is the voice controls. These pro 3 buds seem to respond to Alexa and Google.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro! While it's great to hear that you enjoy the sound quality, we noted your concerns about the pinch feature and the fit. The pinch gesture is designed to provide intuitive control, but it may require some adjustment, especially for users with longer nails. The redesigned shape aims to offer improved comfort and stability, but preferences for fit can vary. We encourage you to check out the link attached to learn about the pinch features. Your feedback about the ease of use and design is valuable and will help inform future improvements. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded phones.
on March 19, 2025
Posted by: Jumpman
[This review was collected as part of a promotion.] Buds are better sound and much better look. The size and shape are also attractive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy
on March 19, 2025
Posted by: Merin
Expertise:Intermediate
I purchased these buds last year. I enjoy the sound quality and the adaptive ANC feature. They have worked great. I had no trouble changing the bud's silicone. All you have to do is, follow all the instructions, watch videos, and don't try to figure it out yourself. I recommend this product for music lovers. You won't be disappointed.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on March 19, 2025
Posted by: Dheeraj
[This review was collected as part of a promotion.] It has a great features and noise cancelation and great experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple awesome
on March 19, 2025
Posted by: Shoby69
[This review was collected as part of a promotion.] I love the new technology. Love they confortable I love the translator option.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike T
from Lewis Center, OH
Expertise:Intermediate
Verified Purchase:Yes
It is the best Galaxy buds I have used. The sound is great!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Venkat
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
I liked my buds 2 better when compared to comfort.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R Team, March 19, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro, Venkat. We always look forward to getting insights from our customers. We see that you reached out to share your thoughts regarding the comfort of the Buds and how they feel better when compared to the Buds2. The Galaxy Buds3 Pro were designed with improved comfort compared to the Galaxy Buds2. They feature a redesigned shape that delivers a snugger fit, ensuring they stay in place during various activities, including workouts. This new shape also enhances passive noise isolation, making your listening experience more immersive. We made sure to include a link to help you get the best fit with your buds. Once again, we appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Chris
from Cypress CA
Expertise:Expert
Verified Purchase:Yes
Love the new look ang fit of Galaxy Bud Pro3, Silver
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US