Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,127 Reviews)
Rating breakdown 13,127 reviews
5 Stars
8,960
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Samsung Buds to Buds3 Pro
on March 17, 2025
Posted by: Zeldaha
[This review was collected as part of a promotion.] I have the Galaxy original buds and honestly, there was nothing wrong with them. With the difference in technology, I was just ready for an upgrade. The sound quality is fantastic. The app settings feel a little clunky and the placement of the touch input on the buds themselves are awkward. I wish the bar for the touch settings wasnt so close to your face. However, overall, the sound makes up for the awkward placement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Don't think just buy them
on March 17, 2025
Posted by: Godhiboy
[This review was collected as part of a promotion.] The buds 3 pro are perfectly fit in my ear and they don't slip out there's times I will forget about it that's how comfortable they are and the sound quality is so good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pro 3 Buds
on March 17, 2025
Posted by: SGreer
[This review was collected as part of a promotion.] I received the ear buds and love them. I work at night in a noisy environment and they are great for blocking distracting conversations. They were very easy to set up on my devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New headphones
on March 17, 2025
Posted by: 56gohardorgohome
[This review was collected as part of a promotion.] I had to help on the camera before.These were a little bit more accurate as far as the sound of movement and, the head movement, but I feel like they could have been a little bit louder
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
they were astonishing....
on March 18, 2025
Posted by: Shawn69
[This review was collected as part of a promotion.] the bud pro 3 were seamlessly easy fit and were amazing by the very first use....music i listen was so much better....thanks samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Had High expectations for this product
on March 18, 2025
Posted by: thaagirljenn
[This review was collected as part of a promotion.] So when I first got the Galaxy Buds 3 pro I was expecting a great product. And recently, that's what and have been delivering great seamless connectivity to my tablet and my phone great sound actually phenomenal sound. Recently, the data update for the galaxy buds, and it's actually phenomenal now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Personally irritated by design flaws otherwise 5*
on March 17, 2025
Posted by: Kdan
from Virginia
Verified Purchase:Yes
The audio is fine but the design of these ear buds is awful. I guess the fit is comfortable enough but every time I take them out and return them to the case I'm irritated by the design. Taking them out of case and putting in ear cannot be achieved in one motion. You've got to take them out and turn them around and because the stems are triangular, you can't even rotate them quickly with your fingers. It's just irritating. Battery has been good, pretty sure it lasted over a week with only 1-2 hours daily use. If they were easier to take out, put in ear and then return to case, I could have given the 5 stars, but as is, it's a very clunky motion and I just hate it--maybe it's just a me problem though.
No, I would not recommend this to a friend.
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Kdan. It’s great to see that you’ve been satisfied with the audio quality and battery performance. The ability to last over a week with moderate daily use is certainly a positive feature we take pride in. We noted your concerns regarding the design and handling of the earbuds. The triangular stems and the need to adjust their orientation when removing them from the case or inserting them into your ears can take some time to get used to. The Galaxy Buds3 Pro are designed with a unique form factor aimed at enhancing usability. Your feedback about the clunky motion is very much appreciated. Thank you for sharing such detailed feedback, as it helps us better understand user experiences. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Ambient sound defect
on March 17, 2025
Posted by: Silentscribes
from Sacramento CA
Expertise:Intermediate
The buds 3 pro amplify Loud sounds in ambient mode and will lead to hearing loss. I've had all the previous versions of the Galaxy buds and never had this problem. Do not buy these if you don't want to be deaf. I have already reached out to "Samsung support" multiple times and have been offered no support.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 18, 2025
Thanks for reaching out to share your feedback on the Galaxy Buds3 Pro. We’re glad to see that you’ve had positive experiences with previous Galaxy Buds models, but we noticed your concerns about the amplified sound in Ambient mode. The Galaxy Buds3 Pro is designed to provide a safe and customizable listening experience. To address the amplification in Ambient mode, we recommend adjusting the volume of surrounding sounds through the Galaxy Wearable app. Open the app, navigate to the Ambient sound settings, and use the adjustment bar to reduce the intensity. This feature allows you to tailor the sound level to your preference and minimize any discomfort. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US