Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,128 Reviews)
Rating breakdown 13,128 reviews
5 Stars
8,961
4 Stars
2,127
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
I love the design
on March 17, 2025
Posted by: Wildem
[This review was collected as part of a promotion.] Although I love the design I did notice they don't stay in your ears very well. I'm very afraid of losing them, they fell out my ear many times. And also changing songs, adjusting volume is completely different and I'm still figuring it out. But the sound quality is great
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Thanks for sharing your feedback about the Galaxy Buds3 Pro, WIldem. It's great to see that you appreciate the design and sound quality! Regarding the fit, the Galaxy Buds3 Pro includes different-sized ear tips to help users find the most secure and comfortable option. Ensuring the earbuds are positioned correctly can also make a significant difference. When inserting them, check the directional markings (L for left and R for right) and gently rotate the earbuds until they sit snugly. This can help reduce the risk of them falling out during use. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We also noted your feedback regarding the buds controls. The Galaxy Buds3 Pro is designed with pinch and swipe gestures to provide a more precise user experience. Adjusting to these gestures may take some time, but they allow you to perform various actions like changing tracks and adjusting the volume. You can also customize the pinch and hold settings through the Galaxy Wearable app to suit your preferences. Check out the link attached to learn more about the functions of the Buds3 Pro. If you have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Posted by: D_Men
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I love the ear buds but sometimes they fall off when I smile or talk for a while. Then some times on my book5 I have to unpair and pair again to listen on my laptop or it will be silent, but other then that it a great earbud
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
It's great to hear that you're enjoying the Galaxy Buds3 Pro, D_Men. It's great to see that you love your buds and we want to help make sure all your concerns are addressed. If your Buds3 Pro are feeling loose when you smile or talk, you might want to try adjusting the fit by using different ear tips. We suggest finding the size that best fits your ears and making sure the earbuds are positioned correctly. Rotating them slightly in your ears can help them stay more secure. As for needing to reconnect the earbuds to your Galaxy Book5 laptop periodically, ensuring that both devices are within the recommended Bluetooth range (10 meters) and free of interference can enhance the connection. If the sound cuts out, placing the earbuds in the charging case and manually re-entering Bluetooth pairing mode can restore the link. The Galaxy Wearable app can also be a helpful tool for managing settings and optimizing performance. Thank you for sharing your experience with your buds! If you'd like further tips, feel free to reach out to us at Samsung Support anytime. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
These new buds that I purchased are just the best
on March 17, 2025
Posted by: Johnnie
[This review was collected as part of a promotion.] Just all in all these buds sit well in my ears and don't fall out at all like previous ones in the past. The sound is just amazing and the clarity from the phone calls and the music is just the best. Now brief and Audio Eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these. First pair ever owned.
on March 17, 2025
Posted by: Jarnold
[This review was collected as part of a promotion.] I love to relax after work and listen to my favorite music. It's so nice to have something that works well with my samsung s23 phone. Easy setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing!
on March 17, 2025
Posted by: ZanyaA
[This review was collected as part of a promotion.] I never spent this much on headphones in my life and I do not regret it one bit! They're comfortable, last long, and easy to use! I have used many features available but nothing really beats the active noise canceling! Telling my headphones to turn the volume up or down is also a really amazing feature that makes it easier to help me stay on task or allows me to stay away from my phone. While listening to music I like to work out, study, or cleaning. The quality of the sound from music is amazing. My voice also comes through very clear as do others when I am on the phone, especially if it's windy outside, no more telling people that I might have to yell over the wind! Get them, you won't be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better, louder amazing look
on March 17, 2025
Posted by: Ucisophia34
[This review was collected as part of a promotion.] Samsung galaxy buds3 (pro) one of the best if not the best, audio quality that has no comparison, love the looks with the flashy light . Long lasting charger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice build quality
on March 17, 2025
Posted by: Akb350
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro deliver top-tier sound quality with deep bass and clear highs. The new Air Gesture features add convenience, while the LED lighting gives them a futuristic look. Battery life is solid, and the overall build feels premium. A great choice for those wanting high-quality audio with modern features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performance & features!
on March 17, 2025
Posted by: RobMidi
[This review was collected as part of a promotion.] These are my first pair of Samsung Earbuds, and I have not been disappointed! Last year, I got a Galaxy 9 Tablet. I just upgraded my phone to a Galaxy S25 Ultra and then saw an in-depth review of these buds on YouTube. I thought they had all the features I'd need, so I took the plunge. I had an 8 track home Midi studio in the 80s, and got spoiled on Pro-Am gear. I also have some hearing loss, so I wondered if I'd be wasting my time getting these, since I wear hearing aids. I was pleasantly not surprised! They're ANC buds, with all kinds of features. They'll pause your source if a call comes in, when you tap to answer. They have great call audio. They have Dolby Atmos. They have sound settings by age bracket, and the Wearable app gives you ultimate control of sound processing with a graphic EQ, Head Follow (for video soundtracks) and noise cancellation parameters. They paired easily to my phone & Tablet and I will be pairing with my Samsung TV. Battery life is good, at 6 hours, with a total of 22 including the case (depending on ANC settings, which use more power). They have configurable lights on the back of the stems. Because of my hearing loss, I configured the lower half of the graphic EQ to match the "Bass boost" preset and the upper half to the "Dynamic" preset, and I get as good sound as I used to get on my 16 track Tascam mixing board. They are very comfortable to wear for long periods and come with 3 different sized soft silicone ear pieces. I love them!
Value
5
Written by a customer while visiting Samsung US