Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,129 Reviews)
Rating breakdown 13,129 reviews
5 Stars
8,961
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Angell
from California
Expertise:Intermediate
Verified Purchase:Yes
Previous buds 2 were better fit and noise cancelling. Charging is hit or miss. Sometime when putting the buds in the case they don't charge or stop charging. Frustrating when you think they'll be done charging after all night but only to find out they're still dead
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy R&R Team, March 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Angell! We appreciate your feedback and want to ensure you have the best possible experience with our products. We understand that fit and noise cancellation are vital for enjoying your audio. The Galaxy Buds3 Pro are designed with an ergonomic fit and enhanced active noise cancellation features, providing a more comfortable experience and allowing you to immerse yourself fully in your music without distractions. The Galaxy Buds3 Pro comes with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Regarding charging, we’ve introduced improvements to the charging case to help provide a more reliable experience. The Galaxy Buds3 Pro supports both wired and wireless charging, ensuring that you have flexible options to keep your buds powered up. We recommend checking that the charging contacts on both the buds and the case are clean, as this can sometimes affect the charging process. We truly value your feedback as it helps us continually enhance our products. If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. Enjoy your audio experience with the Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The noise canceling feature is really amazing.
No matter how much noise is around me the other person on the line hears me just fine.
Even if a train pass by it still really clear.
I really like my buds 3 pro
No matter how much noise is around me the other person on the line hears me just fine.
Even if a train pass by it still really clear.
I really like my buds 3 pro
Value
5
Written by a customer while visiting Samsung US
Posted by: Nickman88
from Butler pa
Expertise:Intermediate
Verified Purchase:Yes
Excellent product they sound amazing and I couldnt be happier!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product was not working properly ans still isn't.
on March 17, 2025
Posted by: Meep117
[This review was collected as part of a promotion.] My galaxy buds 3 pro don't give much sound on one of the buds, my right side ear buds working perfectly, however my left earbud barely give out sound, so I can't use them without using full volume and barely getting half the sound a normal earbud gives.
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Hey Meep117,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. If you would like further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Written by a customer while visiting Samsung US
Customer Rating
5
This buds are amazing, just the best I have had.
on March 17, 2025
Posted by: RaqelLove
[This review was collected as part of a promotion.] This buds brings me the most quality audio I could ask, its noise cancelation is incredible, I use them for calling my husband, he is truck driver and travels a lot, so he hasn't much time to text and I am in call many hours, and that's why I use them, I also play music while doing homework or shores at home, when Im in a trip they are useful to keep me awake and don't get bored.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 3 Pro
on March 17, 2025
Posted by: Blacboy
[This review was collected as part of a promotion.] These are the best Galaxy Buds I ever own in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them
on March 17, 2025
Posted by: Dodayfresh
[This review was collected as part of a promotion.] These really helped with my hearing loss. They help so much when talking on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and fit
on March 17, 2025
Posted by: Diesel
[This review was collected as part of a promotion.] The fit is pretty good but when it's windy out you can still hear the wind.tried different buds to fit. Not the big fan of the pinch to interact. But overall great battery, good sound and light weight
Value
4
Written by a customer while visiting Samsung US