Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,103 Reviews)
Rating breakdown 14,103 reviews
5 Stars
9,652
4 Stars
2,310
3 Stars
993
2 Stars
543
1 Star
605
77%of customers recommend this product.
(
3,499 out of
4,524)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
has the worst market's battery.
on March 17, 2025
Posted by: Vagabond
[This review was collected as part of a promotion.] The box and the left earphone are discharged quite quickly, and neither of the two earphones is loaded well, I have to take them out and put them in the box several times.
Value
1
Response from Samsung USBy R&R Team, March 20, 2025
Salutations Vagabond,
Thanks for taking the time out of your busy schedule to share your experience with using your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Buds3 Pro can provide up to 26 hours of play Please take a moment to review, "The battery life of your Samsung earbuds" if you would like to learn more about battery expectations. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Samsung Support. We're happy to assist you further! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
Thanks for taking the time out of your busy schedule to share your experience with using your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Buds3 Pro can provide up to 26 hours of play Please take a moment to review, "The battery life of your Samsung earbuds" if you would like to learn more about battery expectations. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Samsung Support. We're happy to assist you further! Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
Written by a customer while visiting Samsung US
Customer Rating
5
Not bad earbuds
on March 17, 2025
Posted by: Daddio
[This review was collected as part of a promotion.] Really great earbuds. Like them so far. Only problem I have is after a few months of having them the case every once in awhile will say earbuds stop charging notifications to my phone. I really take good care of my earbuds. Have hard case to protect them. So I check them and clean charging prongs...not dirty. So it's good for a little while and goes back to not charging. Very irritating. Other than that good earbuds for sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Another awesome Samsung product!
on March 17, 2025
Posted by: TechKraze
[This review was collected as part of a promotion.] Love the new buds. The only reason for the 4 star instead of 5 is due to the way they fit. The last gen buds fit a little better and stayed in easier but other than that I would give a 5 star.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS BUDS!
on March 17, 2025
Posted by: Cristopher
[This review was collected as part of a promotion.] I am highly impressed. The exceptional sound quality creates a truly immersive cinematic experience; the effects, bass response, battery life, and design are all excellent, with the customizable LED lighting and case being particularly noteworthy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fit I've ever had
on March 17, 2025
Posted by: Truckertrish
[This review was collected as part of a promotion.] They fit my ears perfect! I don't have the problem of them falling out or being too uncomfortable! They work seamlessly between apps. Absolutely love them!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Experience with my galaxy phone
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I am very satisfied with my S24 ultra cell phone, in fact I am a older user of samsung products and I have never been complained , for me it is the best phone on the market in terms of power and capacity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung buds to date!!!
on March 17, 2025
Posted by: ThaSamsungknight
[This review was collected as part of a promotion.] First off these are the best fitting samsung buds I've had. An I do have all the pair prior. Also the seamless actions works the best on these buds. Due to my busy schedule on the weekends it helps how I can switch back and forth between things. Overall samsung did a great job with these buds and hopefully this is path they stay on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Products
on March 17, 2025
Posted by: BlueTulips50
[This review was collected as part of a promotion.] Galaxy Products good to use and I have Galaxy phones that I use daily.
Value
5
Written by a customer while visiting Samsung US