Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound
on March 17, 2025
Posted by: SuperRep01
[This review was collected as part of a promotion.] Seamless actions across devices instantly
connects to you devices and great battery
and sound
connects to you devices and great battery
and sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy of use
on March 17, 2025
Posted by: Loveprobud
[This review was collected as part of a promotion.] Best earbuds I ever had. The buds sit perfectly in my ear and last a very long time before a recharge is needed.
Normally I use them for listening to music and media. What I like the most is the ability to cancel the noises around when other are talking in my presents and a quick recharge.
Normally I use them for listening to music and media. What I like the most is the ability to cancel the noises around when other are talking in my presents and a quick recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but build quality could be better.
on March 17, 2025
Posted by: JoeMojo
[This review was collected as part of a promotion.] They work and sounded great but after a few months of working out in them, the left ear bud stopped working sent it in for warranty repair they claimed it had water damage sent it back and now the case and both ear buds don't work. So I would say good product if you don't plan on working out with them. seamless actions across apps for sure never had any issues with the software connects very easily and the touch features work great even connects to my Galaxy watch ⌚
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Hey there JoeMojo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds3 Pro
https://www.samsung.com/us/mobile-audio/galaxy-buds3-pro/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Sound Experience
on March 17, 2025
Posted by: HeresJohnny
[This review was collected as part of a promotion.] The sound of the Buds3 Pro is amazing. They are crystal clear on calls. Music really comes to life. In fact, I use these when I watch TV because they catch everything!
Value
5
Written by a customer while visiting Samsung US
Posted by: Matthew
Verified Purchase:Yes
Work perfectly with my S25 Ultra, and the ambient sound is amazing! I can listen to people around me and music at the same time very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The magic of the galaxy
on March 17, 2025
Posted by: Elduro202010
[This review was collected as part of a promotion.] Key Highlights:
Design and Comfort:
Samsung has shifted to a stem-style design, a notable change from previous models. This design aims to improve comfort and weight distribution.
Reviews indicate that the new design is generally comfortable, with a secure fit aided by included eartips.
Sound Quality:
The Buds 3 Pro are praised for their excellent audio quality, with improvements in bass and mids compared to earlier versions.
There are advanced audio quality options, including ultra-high quality and super wideband speech for clearer phone calls.
Active Noise Cancellation (ANC):
The ANC is considered above average, effectively reducing ambient noise. However, some reviews suggest that it might not be the absolute best in its price range compared to competitors.
Features:
Enhanced voice controls allow for hands-free operation of volume, playback, and other functions.
Redesigned touch controls are reported to be more precise and easier to use.
* The inclusion of a bluetooth pairing button on the case is a welcome addition, making pairing with non samsung devices much easier.
Considerations:
The stem design might not be ideal for side sleepers.
While the battery life is adequate, it's not considered exceptional.
The price point is high, so waiting for sales may be advisable.
Overall:
The Samsung Galaxy
Design and Comfort:
Samsung has shifted to a stem-style design, a notable change from previous models. This design aims to improve comfort and weight distribution.
Reviews indicate that the new design is generally comfortable, with a secure fit aided by included eartips.
Sound Quality:
The Buds 3 Pro are praised for their excellent audio quality, with improvements in bass and mids compared to earlier versions.
There are advanced audio quality options, including ultra-high quality and super wideband speech for clearer phone calls.
Active Noise Cancellation (ANC):
The ANC is considered above average, effectively reducing ambient noise. However, some reviews suggest that it might not be the absolute best in its price range compared to competitors.
Features:
Enhanced voice controls allow for hands-free operation of volume, playback, and other functions.
Redesigned touch controls are reported to be more precise and easier to use.
* The inclusion of a bluetooth pairing button on the case is a welcome addition, making pairing with non samsung devices much easier.
Considerations:
The stem design might not be ideal for side sleepers.
While the battery life is adequate, it's not considered exceptional.
The price point is high, so waiting for sales may be advisable.
Overall:
The Samsung Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent fit and audio quality
on March 17, 2025
Posted by: Stevex291
[This review was collected as part of a promotion.] The seamless actions across apps feature was an interesting hidden gem that I've grown to enjoy how it allows you to create actions and customizable gestures within the app. I've never owned a fancy pair of earbuds before but I've been throughly enjoying these with my s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Airpod user switched to Samsung buds pro!
on March 17, 2025
Posted by: Fold6Ken
[This review was collected as part of a promotion.] Been using Airpods for years... recently switched to Fold 6 and Samsung buds pro! Day and night from my Airpods for sure!
Value
5
Written by a customer while visiting Samsung US