Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,131 Reviews)
Open Ratings Snapshot
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2 out of 5
2
Whistle Noises
on March 17, 2025
Posted by: Memarchs
[This review was collected as part of a promotion.] I did purchase my Earbuds pro 3 when they first came out. Not even a week under my possession and a very loud whistle noise is coming out of them when you have them in your ears of hands. I contacted Samsung Customer service, I sent them the video with the sound and they suggested me to do a reset which I did. It went away for a month or so and noise came back again.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 18, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Memarchs. We’re excited to see that you chose these buds and appreciate your insights into your experience. Regarding the whistling noise you're experiencing, this can happen if the sub-microphone on the earbuds detects sounds while features like Active Noise Canceling, Adaptive Sound, or Ambient Sound are enabled. If the sub-microphone is covered or touched while wearing, handling, or adjusting the earbuds, the sound may be amplified, leading to a high-pitched noise. To minimize this, try to avoid covering the sub-microphone when adjusting or using the earbuds. We appreciate your efforts in reaching out to Samsung Customer Service and following their recommendations, such as resetting the earbuds. If the sound reoccurs, keeping the earbuds and case clean and free of debris around the sub-microphone can also help maintain optimal performance. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic sound
on March 17, 2025
Posted by: BranDad
[This review was collected as part of a promotion.] I'm not an audiophile by any means, but these are the best sounding buds I've ever used. I've had all the Samsung buds and these are the best so far. I can't recommend enough for Samsung users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro
on March 17, 2025
Posted by: Jsapp1970
[This review was collected as part of a promotion.] Went from original galaxy buds to galaxy buds 3 pro and there is no comparison the buds3 with the automatic quiet for voices is a game changer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from the 2 Pro
on March 17, 2025
Posted by: DAZero
[This review was collected as part of a promotion.] Noise canceling is great. These fit better than the Pro 2s.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium Sound with AI Smarts
on March 17, 2025
Posted by: UltraRam
[This review was collected as part of a promotion.] Rich, balanced sound with dual planar drivers
Effective ANC for immersive listening
Comfortable fit & durable IP57 rating
Seamless integration with Samsung devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice sound quality
on March 17, 2025
Posted by: Richard
[This review was collected as part of a promotion.] Amazing sound quality.. very comfortable. One can were it for long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Surprisingly comfortable and great sound
on March 17, 2025
Posted by: KingAl86
[This review was collected as part of a promotion.] I've only had them for a few days now but they fit great and are surprisingly comfortable. The sound is clear and has decent bass. I'm considering buying a second pair.......
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on March 17, 2025
Posted by: GalaxyReviewerMF
[This review was collected as part of a promotion.] Great quality sound and feels comfortable in my ears. There's seamless actions across apps and very good connection with multiple devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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