Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,131 Reviews)
Rating breakdown 13,131 reviews
5 Stars
8,963
4 Stars
2,128
3 Stars
929
2 Stars
521
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Decent sound amazing mic
on March 16, 2025
Posted by: Smonkey86
[This review was collected as part of a promotion.] It's ok for music even with custom EQ. Not good out the box for running they fall out easy. The mic is amazing, when riding my bicycle the other person didn't even know.
Value
3
Response from Samsung USBy R&R Team, March 17, 2025
We appreciate you taking the time to share your feedback about the Galaxy Buds3 Pro. It’s great to know that you’re enjoying the microphone quality, especially its performance in challenging environments like cycling. That’s definitely a standout feature of these earbuds! For activities like running, achieving a secure fit is essential to prevent the earbuds from shifting or falling out. The Galaxy Buds3 Pro come with different-sized ear tips to accommodate various ear shapes. To enhance stability, ensure the earbuds are positioned correctly with the directional markings (L for left and R for right). Insert the earbuds into your ears and gently rotate them until they feel snug. Proper placement can improve stability during physical movement. We appreciate your feedback about the sound quality and your experience with the earbuds during physical activities. For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Ever!
on March 16, 2025
Posted by: GoBudsGo
[This review was collected as part of a promotion.] Bought a pair so I bought a second pair! What more can I say! We'll the microphone is great, I can walk and talk, other headphones and buds cannot do this!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Village10410
from Los Angeles California
Expertise:Intermediate
Verified Purchase:Yes
Price I paid, design and improved very much compared to Bud pro 2
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Completely disappointed, do better!
on March 16, 2025
Posted by: Matitley
[This review was collected as part of a promotion.] Where to begin?
These buds are pretty good when in comes to soud, noise cancelation, comfortability, and features. The thing i have an issue is with the charging case. For some reason they don't always charge. I constantly get a notification on my phone to check that the case is charged and to make sure the buds are dry, even after wearing them for only 20 minutes. So when I go to use them I get the little chime that indicates that the battery is low, so what good do all these features do if they are not charged. I had to put something inside the case to keep them pressed down on the little charging pins. It's absolutely ridiculous and frustrating. See attached image to see what I mean.
These buds are pretty good when in comes to soud, noise cancelation, comfortability, and features. The thing i have an issue is with the charging case. For some reason they don't always charge. I constantly get a notification on my phone to check that the case is charged and to make sure the buds are dry, even after wearing them for only 20 minutes. So when I go to use them I get the little chime that indicates that the battery is low, so what good do all these features do if they are not charged. I had to put something inside the case to keep them pressed down on the little charging pins. It's absolutely ridiculous and frustrating. See attached image to see what I mean.
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We understand how frustrating it can be if your buds don't charge properly, and we appreciate you taking the time to provide this detailed feedback. To ensure consistent charging, it’s important to check that the earbuds are properly seated in the case and that the charging contacts are clean. Gently wiping the contacts on both the earbuds and the case with a soft, dry cloth can help maintain a reliable connection. Additionally, make sure the charging case itself is fully charged and that it is securely closed when the earbuds are not in use. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: JoeB
from Cazenovia, WI
Expertise:Beginner
Verified Purchase:Yes
I like them and the sound is great but they don't stay in my ears very well.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Music buddy
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The buds I received was faulty, with one ear piece generating bad noise often.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R Team, March 17, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! We always look forward to hearing from our valued customers. We noticed you reached out to share your concern about one of your buds making some noise. To help us provide you with the best solution, we would appreciate it if you could share some additional information about the noise you’re experiencing. Please reach out to us at Samsung Support so that we can better assist you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
The product great
on March 17, 2025
Posted by: Joseparedes
[This review was collected as part of a promotion.] Ok gracias
Buen producto ,buen sonido y muy ligeros
Buen producto ,buen sonido y muy ligeros
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best earbuds to date
on March 17, 2025
Posted by: Jfleming
[This review was collected as part of a promotion.] These ear buds work great across all apps. They sound amazing. The amount of settings to customize your experience top the list. You can't go wrong with these buds. I would highly recommend them to anyone.
Value
5
Written by a customer while visiting Samsung US