Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,138 Reviews)
Rating breakdown 13,138 reviews
5 Stars
8,966
4 Stars
2,131
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great usage and recognition of Voice Commands
on March 14, 2025
Posted by: EliteStrikePH
[This review was collected as part of a promotion.] The voice commands on these earbuds are very seamless, I really like how the quick voice commands do not need a wake up word, and just saying skip song or previous song will do exactly as if says. This is very helpful if you have your hands full and you can not reach your phone or earbud controls to change the song.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Getting better on every function
on March 14, 2025
Posted by: Dys3935
[This review was collected as part of a promotion.] Their error handling fuctions have been improved on every release
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on March 14, 2025
Posted by: Flyingfrijoles
[This review was collected as part of a promotion.] I love how they are super comfy and how the block out noise when you want to hear nothing but alows noise when you need to pay attention. I give it a 4/5 due to me having a smaller ear canal (yes I've changed the tips) but I still love them!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of buds!
on March 14, 2025
Posted by: Itwasntme4059
[This review was collected as part of a promotion.] So, first, let me state that I currently have WAY too many earbuds and headphones: Shokz, Bose, G-fits, and OE Fits, and Arctis Nova Pro 7s, and now the Buds 3 Pro. I use them all for different reasons and purposes. I recently picked up the Buds 3 Pro, and I gotta say, I find myself picking them up more frequently than the rest. Great sound, comfy fit, decent noise cancellation and pretty dang good transparency mode. I actually really like the "squeeze" control better than the touch control on my Bose, as I can't accidentally hang up on someone if on a call.
The one gripe I have is that the medium tips are too small, and the large tips are just a wee bit too big, so I constantly have to keep pushing them back into my ears. Other than that, I'd say these are a great set of buds for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent, but maybe not worth the price
on March 14, 2025
Posted by: theIrishKitty
from Virginia
Expertise:Intermediate
The sound quality is utterly amazing. The noise cancelling is extremely effective, as is the ambient sound enhancer. But I have a few issues with these ear buds. For starters, you can pretty much only adjust settings in the Samsung app, which does not appear to work on non-samsung phones. Using the controls on the earbuds themselves is clunky, and exacerbates the third problem, which is that the ear buds don't fit into my ears very well. They feel awkward, like they're about to fall out no matter what I do. It's quite disappointing to have these issues when I dropped so very much money on these.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It's fantastic to see that you’re impressed with the sound quality, noise canceling, and the ambient sound enhancer. These features are designed to provide an exceptional audio experience. On the topic of settings, the Galaxy Buds3 Pro are indeed optimized for use with the Galaxy Wearable app, which offers advanced customization options. While the app is best supported on Samsung devices, your feedback about non-Samsung compatibility is very valuable, and we’ll make sure it’s shared with the team. When it comes to the controls, the Buds3 Pro incorporates swipe and pinch gestures, which can take a little practice to master. Customizing these controls through the Galaxy Wearable app might make them more intuitive for your needs. Regarding the fit, the Buds3 Pro features a redesigned shape for a snug and comfortable experience, but every ear is unique. We recommend trying out the various ear tip sizes included with your earbuds to find the best fit. Ensuring they are inserted properly can also help with comfort and stability. Thank you again for your detailed feedback. It helps us improve and ensure a better experience for all users. If there’s anything more we can assist you with, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from ORLANDO FLORIDA
Expertise:Expert
Verified Purchase:Yes
Premium sound ,premium material and very nice design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds
on March 14, 2025
Posted by: ShotByZFold
from South Carolina
Expertise:Intermediate
Been rocking these for a few months now and I have to say, the wait was worth it. These are among the best wireless earbuds I've used. Sound quality is outstanding, Ambient noise modes are great, Noise Canceling isn't great but it works for the most part, and the hardware design, despite claims of copy-paste, works nicely. Love the buds the case.
I have to give a four star though because they're not perfect. While they've been almost worked out, the buds have some bugs, like the lights freaking out for no reason when you put them in the case, the noise modes randomly shutting off or failing to turn on, or just random disconnections or battles with Bluetooth. Plus, there's a defect where either bud won't charge when you put them in the case. The phone alerts you when that happens, but at the same time it SHOULDN'T happen. Nevertheless, it's a problem I can live with, but it gives a lack of confidence in their longevity
I have to give a four star though because they're not perfect. While they've been almost worked out, the buds have some bugs, like the lights freaking out for no reason when you put them in the case, the noise modes randomly shutting off or failing to turn on, or just random disconnections or battles with Bluetooth. Plus, there's a defect where either bud won't charge when you put them in the case. The phone alerts you when that happens, but at the same time it SHOULDN'T happen. Nevertheless, it's a problem I can live with, but it gives a lack of confidence in their longevity
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Carlos
from Florida
Expertise:Intermediate
Verified Purchase:Yes
They are uncomfortable on the ear may be more sizes no i dea but I am glad I did not return my buds 2 witch are super comfortable.
No, I would not recommend this to a friend.
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, March 14, 2025
Hey Carlos! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're excited to see that you find your Buds 2 comfortable, as comfort is a key aspect of our design philosophy. The Galaxy Buds3 Pro are crafted with a secure fit in mind, featuring multiple ear tip sizes to ensure a snug and pleasant experience for everyone. To get started, make sure you have the right size ear tips for your ears; they should fit snugly, preventing gaps between the ear tip and your ear to avoid sound leaks and ensure optimal audio quality. If you need help changing the tips, please refer to our guide for the Buds3 Pro tips. Once you've attached the correct tips, check the bottom of the earbuds for directional labels marked "L" for left and "R" for right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbud slightly so that the microphone is pointing towards your mouth rather than straight down, and you can adjust them by rotating the buds forwards and backwards until they feel right. Additionally, utilize the Galaxy Wearable app to run an earbud fit test, ensuring you achieve the proper fit for optimal performance. Once again, we appreciate your candid feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US