Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,513 Reviews)
Open Ratings Snapshot
Rating breakdown 13,513 reviews
5 Stars
9,229
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product. 
(
3,498 out of 4,513
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Could be better...
on February 10, 2026
Posted by: Joseph
from Fort Campbell, KY
Expertise:Intermediate
These buds do not fit snug in my ear, especially while chewing food or doing activities moving your head. Tried swapping out different size buds but not really a solution. Buds2 worked best for me. Would be nice if this model could translate different languages.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R, February 11, 2026
Hey there Joseph,
Thank you for sharing your feedback with us. Comfort and stability are essential for enjoying music, calls, and daily activities, and it’s great to hear you tried different fit options. Galaxy Buds3 Pro are built with advanced audio technology and smart features designed for a connected lifestyle. They help you understand real-time conversations in different languages thanks to Galaxy AI! With the Interpreter app, you can listen to ongoing in-person conversations or lectures and get quick translations through your buds. Check out our online guide linked below to learn more about the Interpreter app. You'll also find additional tips on how to get a good fit with your Galaxy Buds3 Pro. We appreciate your feedback, and thank you for being a Samsung customer.
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Extremely Disappointed 😔
on July 27, 2024
Posted by: Brian
from Boston
Verified Purchase:Yes
After eagerly awaiting the release of these earbuds, when I finally received them I was highly disappointed and returned them. I opened the box for the buds and attempted to change to a different size ear tip which caused the rubber to rip off. Known manufacturing issue for all of the new Pros that came out and it just shows the lack of testing that went into to this equipment. Really sad.
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Brian, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the optimal and ideal fit of your earbuds are to your usage and enjoyment. We have provided a link to a video to help you with the steps to change out the eartips to the ones that best fit your ears. We have also provided a link to the Samsung Support Team to offer additional assistance or if you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds Yet
on July 28, 2024
Posted by: Cory T
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
The sound is amazing. The fit and finish are good. Love being able to change tracks and volume with my voice. My only wish is that you could amplify the ambient sound a little more like I could on buds 2 pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Highly recommended
on July 28, 2024
Posted by: Gabriel
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and quality. The price was great including those discounts.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful buds with a great price . Great design !!
on July 28, 2024
Posted by: Lindsay
from California
Expertise:Intermediate
Verified Purchase:Yes
I love these new pro buds 3 . The clarity is excellent. They fit perfectly in my ears without falling out . I highly recommend these pro 3 buds .
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outer space
on July 28, 2024
Posted by: George
from Las Vegas
Expertise:Expert
Verified Purchase:Yes
The noise counseling On these Galaxy Buds3 Pro Is out of this world when you put them on You can hear nothing around you so The sound is great.I even tested the base , All you wanna be a little caution around you.
Can let some of the noise in
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Faulty earbud charging within a week
on July 28, 2024
Posted by: Stephanie
Expertise:Intermediate
Very disappointing to receive the Buds Pro 3 and a week after having them, the right earbud no longer charges.
Response from Samsung USBy Social Commerce, August 2, 2024
Hello Stephanie, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the battery and charging of your device. We have provided a link to the Samsung Support Team to help you with this matter. You can reach them through chat and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Wind noise
on July 29, 2024
Posted by: Hpacura
[This review was collected as part of a promotion.] My buds 3 pro unfortunately are not as good as my buds 2 pro. Mainly the wind noise is substantially worse with the buds 3 pro. I use my buds when riding my bike and had to return the buds 3 pro for this issue. Galaxy AI worked well.
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Hpacura, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the audio quality of your earbuds. We have provided a link to an article to help you with the ANC feature to ensure proper functionality. We have also provided a link to an article about wearing your earbuds to ensure the ideal seal to ensure the exterior sound is not coming through during your bike rides. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
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