Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,138 Reviews)
Rating breakdown 13,138 reviews
5 Stars
8,966
4 Stars
2,131
3 Stars
929
2 Stars
522
1 Star
590
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound
on March 11, 2025
Posted by: Tiltediamond
[This review was collected as part of a promotion.] Easy to connect across the ecosystem. Sound quality is an upgrade from buds 2.
Not a big fan of the stem. Seems to fall out while working or running.
Not a big fan of the stem. Seems to fall out while working or running.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great Sound, charging issues
on March 11, 2025
Posted by: SamsungAlways
[This review was collected as part of a promotion.] Sound is great and pairs seamlessly with galaxy ultra. Great for voice commands. Continually have had charging issues with case. Update seem to help but still get error message with Samsung wear app
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're thrilled to see that you enjoy the excellent sound quality and seamless pairing with your Galaxy Ultra, especially for voice commands. Regarding your experience with the charging case, we understand that it can be frustrating when things aren't working as expected. We recommend ensuring that both the charging case and the earbuds are clean and free of debris, as this can sometimes affect connectivity. Additionally, our latest updates are designed to improve overall performance, so it's great to hear you’ve noticed some enhancements. If you continue to see messages from the Samsung Wearable app, it might be helpful to reinstall the app or check for any additional updates to ensure optimal functionality. We appreciate your feedback and are here to help you get the best out of your Galaxy Buds3 Pro! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very smart watch
on March 11, 2025
Posted by: TheCastorian
[This review was collected as part of a promotion.] It's a great watch easy to use, beautiful when design change trough the wear App. I can control my heart beep ,and anything has relation with sport.
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael
from Atlanta, GA
Verified Purchase:Yes
The Galaxy Buds 3 Pro are excellent. Im personally don't care for ear buds, but im very happy I purchased these. They are comfortable and the sound is superb. I highly recommend them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Left in snow for months, STILL WORKS!
on March 11, 2025
Posted by: TacticalTaco
from Charlton, MA
Expertise:Intermediate
I bought mine back in Oct/November and right around Jan I lost my headphones. I dropped them in the early morning just before a fresh layer of snow came. Our driveway was plowed and by the time I got home, I couldnt find them and considered them lost. Two days ago I went searching around the melting snow pile from our driveway being plowed and found them in the partially melted pile! I ran inside, plugged them in and they still work great!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Decent sound, Battery life not as advertised.
on March 11, 2025
Posted by: Paul2013
Bought 1.5 months ago. Bought because I use Samsung phone. Read reviews were good. I was looking for good sound and great battery life. Battery life started at about 7 hours of continuous play. 1.5 months and two updates later and they only last just under four hour. In addition, and this in other reviews also, they like to fall out. I even upgraded from the medium earpieces to the large and they still fall out. Very disappointed. Two stars instead of one because the sound quality is pretty good.
Response from Samsung USBy R&R Team, March 13, 2025
Hey Paul! Thank you for sharing your feedback on the Galaxy Buds3 Pro. We appreciate your detailed review, especially regarding the sound and battery life. The Galaxy Buds3 Pro provide up to 26 hours of playtime on a single charge, which can extend to 30 hours with a fully charged case. If you're noticing reduced battery life after system updates, we recommend checking for any additional updates that may enhance battery performance. By making a few adjustments, you can conserve battery power on your earbuds, ensuring they last when you really need them. To help with this, remember to keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings in the Galaxy Wearable app on your connected phone. If you're using iOS, you can modify the notification settings directly in the Galaxy Buds app. For the fit, ensuring a proper seal is crucial for both comfort and sound quality. The Galaxy Buds3 Pro come with multiple sizes of eartips, and it's important to find the size that fits best for your ears. To wear them correctly, insert the right earbud into your right ear with the "R" facing you and the left earbud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. We're glad to see that you appreciate the sound quality. Your feedback is invaluable, and we're continuously working to improve our products. If you need further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Improved design
on March 11, 2025
Posted by: Odyesseus
[This review was collected as part of a promotion.] I've got the buds pro 2. They were good, but the shape made them difficult to keep in my ears over time.
These buds pro 3 are so much better and stay put. Big improvement for me. And now they stay in my ears when I put on my motorcycle helmet.
These buds pro 3 are so much better and stay put. Big improvement for me. And now they stay in my ears when I put on my motorcycle helmet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The size and the fit could be better
on March 11, 2025
Posted by: Sesensei
[This review was collected as part of a promotion.] I would say overall the sizing and the controls are the biggest complaint, overall good sound maybe need better noise cancelation, and the buttons are awkard
Value
4
Written by a customer while visiting Samsung US