Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,513 Reviews)
Rating breakdown 13,513 reviews
5 Stars
9,229
4 Stars
2,206
3 Stars
957
2 Stars
527
1 Star
594
78%of customers recommend this product.
(
3,498 out of
4,513)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Travis
from Missouri
Expertise:Expert
Verified Purchase:Yes
Galaxy buds Pro 2 fit perfectly... these Pro 3s literally do not stay in the ear. I wish they still sold the bud 2 pro still...
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hi there Travis,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Fit can vary between models as Samsung improves earbud design for better comfort, sound, and features such as active noise cancellation. Your comparison to earlier Galaxy Buds offers useful insight into how design changes affect everyday use. Ensuring proper fit is crucial for optimal sound, comfort, and security. An improper fit can cause discomfort, sound leaks, and increase the chance of earbuds falling out. Since losing earbuds while jogging is common, it's important to make sure they fit well. The Galaxy Buds3 Pro come with different-sized ear tips. First, confirm you're using the correct size—your fit should be snug without gaps to prevent sound leaks and improve audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After choosing the right tips, look for the L and R markings on the earbuds, and insert the R into your right ear with R facing outward, and L into your left with L facing outward. Tilt the earbuds slightly so the microphone points toward your mouth, not directly downward. Adjust until you feel comfortable. You can also perform a fit test to ensure the optimal fit. For detailed fitting instructions, refer to our online guide linked below. We value your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Fit can vary between models as Samsung improves earbud design for better comfort, sound, and features such as active noise cancellation. Your comparison to earlier Galaxy Buds offers useful insight into how design changes affect everyday use. Ensuring proper fit is crucial for optimal sound, comfort, and security. An improper fit can cause discomfort, sound leaks, and increase the chance of earbuds falling out. Since losing earbuds while jogging is common, it's important to make sure they fit well. The Galaxy Buds3 Pro come with different-sized ear tips. First, confirm you're using the correct size—your fit should be snug without gaps to prevent sound leaks and improve audio. For instructions on changing tips, see our guide for the Buds3 Pro tips. After choosing the right tips, look for the L and R markings on the earbuds, and insert the R into your right ear with R facing outward, and L into your left with L facing outward. Tilt the earbuds slightly so the microphone points toward your mouth, not directly downward. Adjust until you feel comfortable. You can also perform a fit test to ensure the optimal fit. For detailed fitting instructions, refer to our online guide linked below. We value your loyalty as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Design, outstanding sound!
on August 12, 2024
Posted by: Jeff99
[This review was collected as part of a promotion.] The new Galaxy Buds 3 Pro do not disappoint. The new design was enough to intrigue me into a satisfying purchase. First, the detail in this new design is flawlessly beautiful with the curves and blade light. Sound quality has jumped up from its predecessor with greater low end and crystal clear highs. The fit has improved with the new design and feels a whole lot better in the ear cannel. Galaxy Ai on this device was knocked out of the park. Real-time interpreter is something of a science fiction movie technology. To hear translations in real time is a game changer. Can't forget about Adaptive active noise cancelation. So nice to know if there is an emergency my buds will automatically switch to Adaptive so you can easily hear what's going on around you. All in all great purchase and overall win from Samsung for putting out a great new and fresh version of Galaxy buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gerald
from California
Expertise:Expert
Verified Purchase:Yes
These buds check all the right boxes besides wireless charging. After finding just the right placement on my samsung charging pad, the case on the buds3 pro does not meet most standards for wireless charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better sound and less slip
on August 1, 2024
Posted by: JayAndel
[This review was collected as part of a promotion.] I've been using the Galaxy Bud3 Pro for a while now. I've noticed that the sound is more vibrant, and they don't move around in my ears. Music sounds pretty good coming through the buds, and I also use it for an app that helps me fall asleep faster. The best feature so far is live translate with Galaxy AI. It helps a lot when traveling. I was expecting the case to be a bit larger than the previous, but they're pretty close to the same size. I'm glad I was able to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The little buds that could almost do it all!
on July 31, 2024
Posted by: RinSetsuA
[This review was collected as part of a promotion.] I want to start of by making it clear that I use my buds 3 pro to their limit. I'm constantly on the train or the bus and these are very loud environments.
I use to use over the ear noise cancelling headphones as they do a good job, but I wanted something more portable that I can throw in my pocket and go. Then I saw that the buds 3 pro were coming out and they had Galaxy AI that could make distinctions between what could be important in the environment and what should be cancelled out. Clearly, I bought a pair and have had them for about a week now. I was one of the lucky ones to get them before their shopping was delayed.
I have had no quality control issues and I did opt to switch out the standard ear pieces for the small ones include LD in the box. Sound quality is good and can be made better with the EQ. I find myself using the 360 audio options on certain media, although I don't use it as often as I thought I would. The only negative that I have noticed if that the buds amplify the hydraulic "hiss" of the bus doors opening, which can be really loud if you have your volume up. On that note, I have not had the need to push the volume past 60%, even in really loud environments. The buds do a great job at noise cancelling.
The buds are usually in my ears for about an hour and a half straight and it's followed by a little discomfort at the end, but nothing too major. I've been told that the microphones are good, including when I'm on the bus.
Value
4
Written by a customer while visiting Samsung US
Posted by: JoeC
Verified Purchase:Yes
Excellent piece of tech!!!! Enjoying everything about it and looking good with those leds!!!
Written by a customer while visiting Samsung US
Customer Rating
1
One year old - 30 minutes battery life
on December 2, 2025
Posted by: David
from Cary, NC
Expertise:Intermediate
Bought this last Christmas for my wife, she loved them at first. Now this year I have to buy another set because the battery on these ear buds doesn't even last an hour. Didn't find out until the day after the warranty expired, womp womp.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, December 3, 2025
Hi there David,
Thank you for sharing your wife’s experience with her Galaxy Buds3 Pro. We understand the frustration when your earbuds lose battery power faster than expected. The compact design balances audio hardware, microphones, and battery in a small form factor. Your feedback helps us improve endurance across many charging cycles. Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with a fully charged case. Please make sure you are using an authentic Samsung charging adapter and cable for the safest and most efficient charging, and verify that all software updates are installed. You can find more troubleshooting tips by visiting the linked online article about maintaining battery life and preserving battery health. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
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Thank you for sharing your wife’s experience with her Galaxy Buds3 Pro. We understand the frustration when your earbuds lose battery power faster than expected. The compact design balances audio hardware, microphones, and battery in a small form factor. Your feedback helps us improve endurance across many charging cycles. Galaxy Buds3 Pro offer up to 26 hours of playback per charge, which can be extended to 30 hours with a fully charged case. Please make sure you are using an authentic Samsung charging adapter and cable for the safest and most efficient charging, and verify that all software updates are installed. You can find more troubleshooting tips by visiting the linked online article about maintaining battery life and preserving battery health. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't purchase! Samsung support is useless now.
on December 19, 2025
Posted by: Udonow
from Columbia sc
Expertise:Expert
Right bud had nothing but issues since purchased. Will not stay charged up past 3 hours and very loud clicking while noise canceling. Dealt with cs trying to get it fixed for weeks and was told that they cant help me now because my warranty expired a week ago. Have been with Samsung since they came out but just purchased a Google phone because of how I was dealt with. Horrible CS. Not the same as it was.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 26, 2025
Hi there Udonow,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built to provide immersive sound and intelligent noise control, offering various listening modes. If your right earbud lasts less than 3 hours on a charge, consider updating its software. Additionally, cleaning the case with a cloth and ensuring proper connection for charging can help. For more assistance, we've partnered with uBreakiFix, which has over 600 locations nationwide where a trained technician can diagnose and resolve issues. Contact details are provided below. We value your support for the Samsung audio lineup and appreciate your feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are built to provide immersive sound and intelligent noise control, offering various listening modes. If your right earbud lasts less than 3 hours on a charge, consider updating its software. Additionally, cleaning the case with a cloth and ensuring proper connection for charging can help. For more assistance, we've partnered with uBreakiFix, which has over 600 locations nationwide where a trained technician can diagnose and resolve issues. Contact details are provided below. We value your support for the Samsung audio lineup and appreciate your feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US