Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
THE BEST BUDS EVER
on March 9, 2025
Posted by: Cougarbudspro
[This review was collected as part of a promotion.] Finally, the perfect buds! I can hear clearly without worrying about surrounding noise. The music sounds amazing; I feel like I'm at a private concert. I love using the Buds Pro 3 for translation calls—they're the best. I highly recommend these buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancelation king
on March 9, 2025
Posted by: Busyworker
[This review was collected as part of a promotion.] Has been seamless across applications, also between my galaxy tab and my 2 phones has no issues swapping between the 3. Have used to noise cancelation for monster jam and worked great but the best was during a call, it does not seem to matter what is happening in the background as the person on the phone doesn't really over hear anything happening. I have used the headphones in one of the busiest car dealerships in my area and was taking work calls as if I was in a quiet office even just sitting in the middle of the dealership. Battery life is great and was just a huge upgrade over my original buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lynn
Expertise:Expert
Verified Purchase:Yes
Great ear buds. Love them. I have Bose ear buds, and I think these are actually better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
good product
on March 9, 2025
Posted by: nycerinqns
[This review was collected as part of a promotion.] works as expected, sound is good, price was right, case is a little dinky, but overall product is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features love the sound . Love love
on March 9, 2025
Posted by: Sam2sung
[This review was collected as part of a promotion.] Love how the headphones cuts out any outside noise
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Aiming high but falling short!!!
on March 9, 2025
Posted by: Ramesh
[This review was collected as part of a promotion.] I own a Samsung phone, so setup and configuring the options was a breeze. Having said that, I expected it to not just look like but be better than the competition. Personally, for some reason, I could not get the comfort using it, as it always gives a feeling of falling off (it did a few times).
The app does help you find the right fit.
Sound is good and the features help you customize the experience.
The touch functions are hit and miss but you can customize the options.
For the price point, I expect it to be a lot more to get 5 star ratings.
The app does help you find the right fit.
Sound is good and the features help you customize the experience.
The touch functions are hit and miss but you can customize the options.
For the price point, I expect it to be a lot more to get 5 star ratings.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Ramesh. We're pleased to see that the setup process with your Samsung phone was seamless and that you are satisfied with the sound quality and customization features. Regarding comfort and fit, it's essential to find the right fit for your ears to ensure a secure and comfortable experience. The Galaxy Wearable app can help you through this process by guiding you to find the best fit. Additionally, you may want to try different ear tip sizes to achieve a better seal and prevent the earbuds from feeling loose. As for the touch functions, we understand that they can sometimes be inconsistent when not used correctly. The Galaxy Wearable app allows you to customize the touch controls to better suit your preferences, enhancing your overall experience with the earbuds. We constantly strive to improve our products to meet and exceed customer expectations. Your insights are invaluable in helping us enhance our products. If you have any further concerns or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
The product gets too hot with regular
on March 9, 2025
Posted by: Miles1300Miles
[This review was collected as part of a promotion.] This product gets hot with regular use, but still performs great except when editing videos, it slows down so much and gets very hot
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro with us, Miles. Your feedback is key to our continued improvement. We see that your earbuds sometimes get warm, especially when you are editing videos. It is great to see that you use these buds for your work, and we want to ensure you have the best possible experience with them. All Galaxy devices, whether it is a phone, tablet, smartwatch, or earbuds, operate within a specific temperature range for optimal performance. While it is normal for them to feel warm under certain conditions, such as during charging, this does not impact the device's lifespan or functionality. However, if your devices get too hot, it may lead to some concerns. Please refer to the attached guide to help maintain your devices at their normal operating temperature. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth it, Definitely recommend
on March 9, 2025
Posted by: Tmoney85
[This review was collected as part of a promotion.] I purchased these Earbuds for my wife and she absolutely loves them. She thanks me on a consistent basis.
Value
5
Written by a customer while visiting Samsung US