Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Awesome fit, beautiful design and excellent sound
on March 7, 2025
Posted by: Ed DG
from California
Expertise:Intermediate
Verified Purchase:Yes
I love how its so easy to pair, connect. It has way better design than previous ones, long battery life and excellent sound quality ! I have always been a Samsung fan because of their quality products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from N.Y
Expertise:Expert
Verified Purchase:Yes
Don't fit right
Always want to come out of the ear
Always want to come out of the ear
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jesus. We understand how important a secure fit is for your comfort and overall enjoyment. The Galaxy Buds3 Pro come with different sizes of ear tips. The first step is to ensure you have the right size for your ears. The ear tips should fit snugly without any gaps between the tip and your ear. This will help prevent sound leaks and ensure optimal audio quality. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro. We hope these suggestions help you achieve a more secure fit and a better listening experience. Your feedback is valuable to us, and we are here to assist you in any way we can. If you need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mary Montana
from Elliston Montana
Expertise:Intermediate
Verified Purchase:Yes
One of the best pair of ear buds I have ever owned. They don't hurt my inner ear and block at least 90% of noise. I am very happy with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John503
from Washington
Expertise:Expert
Verified Purchase:Yes
Great Ear Buds with Good Battery Life. They do tend to fall out after a bit but thats a minor thing for me...
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Luis
from Miami
Expertise:Beginner
Verified Purchase:Yes
After a week of use, they emit a very annoying noise.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Luis. We're glad to see that you were enjoying your new earbuds initially. However, we understand how frustrating it must be to encounter an annoying noise after a week of use. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. To prevent this, make sure the sub-microphone is not covered when you hold the earbuds, especially when Active noise canceling, Adaptive, or Ambient sound is on. If you continue to experience this sound, we recommend reaching out to our support team via WhatsApp or LiveChat. We're here 24/7 to assist you and ensure you have the best experience with your Galaxy Buds3 Pro. Thank you once again for your feedback. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best buds in the Universe
on March 7, 2025
Posted by: David27
[This review was collected as part of a promotion.] The audio and sound quality is something incredible and far surpasses the rest of the headphones on the market. the integrated AI is a wonder and makes its functionality spectacular. it is one of the best experiences you will have. your voice commands are very useful. I definitely recommend it 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on March 7, 2025
Posted by: McCrayMom
[This review was collected as part of a promotion.] I just got my buds Pro 3.... and I'm impressed. The sound quality is awesome and the ability to touch and change music and control all of that is great. I bought them when I upgraded to the Samsung galaxy s25 Ultra
Value
5
Written by a customer while visiting Samsung US
Posted by: Manhattan Dweller
from New York City
Expertise:Expert
Verified Purchase:Yes
Very glad that I got these. The fit is a bit better than the Bods2 Pro. Noise cancelling also improved. Sounds quality is about the same as the previous generation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US