Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Flint MI
Expertise:Intermediate
Verified Purchase:Yes
They sound great! Love the active noise cancelation feature. The controls work well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dani
from Louisville
Expertise:Intermediate
Verified Purchase:Yes
The right ear has a fuzzy/static sound that i can't get to go away unless I turn all the noise enhancement features off.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Dani. We understand how frustrating it can be to have a fuzzy or static sound in your earbuds, especially when you're trying to enjoy your favorite tunes. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. To prevent this, make sure the sub-microphone is not covered when you hold the earbuds, especially when Active noise canceling, Adaptive, or Ambient sound is on. If you continue to experience this fuzzy/static sound, we recommend reaching out to our support team via WhatsApp or LiveChat. We're available 24/7 to assist you and ensure you have the best experience with your Galaxy Buds3 Pro. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James B
Verified Purchase:Yes
Great earbuds! I also have the Bose Quietcomfort Ultras, but these Buds3 Pros are more comfortable and work easier with my Samsung phone. The bass is not as heavy, but that can sometimes be a good thing. Some of the extra features are nice having sometimes, and it is nice having a smaller case than the Bose.
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 7, 2025
Posted by: iiPhenom
[This review was collected as part of a promotion.] Great sound. Love the new pinch features. Ambient sound is great. Best headphones i have had in years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exelent
on March 7, 2025
Posted by: Razr
Verry good, excelent i like the color. And new look
Written by a customer while visiting Samsung US
Posted by: Big DaDD
from Pittsburgh, PA
Expertise:Expert
Verified Purchase:Yes
Best buds ever. Love everything about them. Especially the functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bryan
Verified Purchase:Yes
I give it a 2 star. MAINLY because the earbuds themselves do not charge sometimes. Especially the right one. You have to move it around and even sometimes that doesn't work. Other than that they sound really good. I just think you shouldn't have to maneuver the bud just to get a charge. Samsung I've been rocking with you since day 1. And do not let me get started on this S25U I got. Someone needs to explain why Samsung Music keeps popping up randomly on my phone. It's annoying.
Response from Samsung USBy R&R Team, March 11, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Bryan. We’re glad to see that you enjoy the sound quality, but we understand your concerns regarding the charging concerns. To help you resolve these concerns, please ensure the earbuds are properly seated in the case, as improper positioning can prevent the charging contacts from connecting. Also, check both the case and earbuds for any debris that might interfere with charging, and inspect them for any signs of damage that may require replacement. Finally, always use the included USB cable and a Samsung-approved wall adapter for charging. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If these steps don't resolve the charging concern, please don't hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Buds Ever Made!
on March 7, 2025
Posted by: Rustiik
[This review was collected as part of a promotion.] This is the best Buds Samsung has ever made hands down! I've used previous models and they were decent at best. These have so many features that I can't ever not have. The Galaxy AI being able to say next song or volume up or down is so convenient. The noise cancellation no matter where I'm at and I want to just be in my own space is amazing! Sound quality is top tier listening to music or watching movies. These are the best earbuds out!
Value
5
Written by a customer while visiting Samsung US