Customer reviews from hp.com
HP - 17-CP3035cl CP3035cl Laptop, Ryzen 5 7530U, 12GB, 1TB SSD, 17.3" TN HD+ (1600x900), AMD Radeon, Win 11 Home - Silver
Average customer rating
4.3
(1,076 Reviews)
Rating breakdown 1,076 reviews
5 Stars
679
4 Stars
203
3 Stars
82
2 Stars
27
1 Star
85
83%of customers recommend this product.
(
252 out of
304)
Customer Reviews for HP - 17-CP3035cl CP3035cl Laptop, Ryzen 5 7530U, 12GB, 1TB SSD, 17.3" TN HD+ (1600x900), AMD Radeon, Win 11 Home - Silver
Posted by: As82
Verified Purchase:Yes
This laptop came in about a week ago... with no charger!! Thanks for sending me a laptop I can't use!
Written by a customer while visiting hp.com
Posted by: Manamie
from West Palm Beach Florida
Verified Purchase:Yes
Its heavy and doesn't have an Ethernet port which it should because it isnt a new updated laptop.
No, I would not recommend this to a friend.
Features
1
Performance
2
Written by a customer while visiting hp.com
Posted by: itseemeeeeeeeeeeeeeeeeee
Verified Purchase:Yes
Somehow it's slow..............................................................
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: barbpaktwo
Verified Purchase:Yes
this is cheap computer but it should have an on/off button but it didn't and no instructions and the number keys on the right side do not work
Response from hp.comBy Alexis, HP Care, November 12, 2021
Hi Barb,
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is giving you some trouble.
Regarding instructions, you can find a manual for your computer by entering the serial number, product number or product name at this link: https://support.hp.com/us-en There, you will find the placement of the on/off keys and how to turn on the number keys on the right side.
If you're still stuck after trying this out, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Thanks for sharing your experience with us. I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is giving you some trouble.
Regarding instructions, you can find a manual for your computer by entering the serial number, product number or product name at this link: https://support.hp.com/us-en There, you will find the placement of the on/off keys and how to turn on the number keys on the right side.
If you're still stuck after trying this out, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: CADET12
Verified Purchase:Yes
had issues right out of the box -- windows 11 or HP i'm not sure which -- freezes up [have to end tasks] does not readily connect to wi-fi
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
1
Can't use or setup unless have internet connection
on January 9, 2022
Posted by: Anonymous
from Welches, oregon
Verified Purchase:Yes
Rated low because i do not have an internet connection. Looks like i can't even use it until i get one. Probably a great computer but i have no way of knowing.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Surfercharlie
from Montana
Verified Purchase:Yes
Very easy to set up and use. I love that it has wireless capabilities. Print quality meets my needs. Love this printer!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
4
I DID NOT HAVE MY COMPUTER TECHNICIAN HOOK IT UP.
on January 31, 2022
Posted by: PLATTS
from EPHRATA, PA. 17522
Verified Purchase:Yes
I DID NOT HAVE MY COMPUTER TECHNICIAN HOOK IT UP YET, NOR PROGRAM IT.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com