Customer reviews from hp.com
HP - 17-CP3035cl CP3035cl Laptop, Ryzen 5 7530U, 12GB, 1TB SSD, 17.3" TN HD+ (1600x900), AMD Radeon, Win 11 Home - Silver
Average customer rating
4.3
(1,076 Reviews)
Rating breakdown 1,076 reviews
5 Stars
679
4 Stars
203
3 Stars
82
2 Stars
27
1 Star
85
83%of customers recommend this product.
(
252 out of
304)
Customer Reviews for HP - 17-CP3035cl CP3035cl Laptop, Ryzen 5 7530U, 12GB, 1TB SSD, 17.3" TN HD+ (1600x900), AMD Radeon, Win 11 Home - Silver
Posted by: Anonymous
from sc
Verified Purchase:Yes
this laptop is great, fast and reliable so far, i do have one regret, i didn't realize the was no sd card reader, that is the only thing i don't like, no longer has a cd/dvd drive, and now they are not putting sdcard drives in either, which means you pay more for less!
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Bill S1
Verified Purchase:Yes
Laptop receives low wifi signal and freezes during video calls. Its not my router or wifi bandwidth. There are 4 other computers with no issues in the same location.
No, I would not recommend this to a friend.
Features
2
Performance
1
Written by a customer while visiting hp.com
Posted by: DonnaLS
from Middleton, ID
Verified Purchase:Yes
The computer is everything I wanted and more. HP experienced some problems, but still managed to get me my new computer. They definitely understand customer service, in addition to knowing how to build a great computer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from AZ
Verified Purchase:Yes
SLOW!!!
I even bumped it up to 32GB of ram and it's still slow.
Must be the crappy processors....also, you loaded the worst possible audio drivers. No enhancement tabs for bass boost and the absolute worst sound EVER,
No bass whatsoever - sounds like a 1920's 78rpm played on a Victrola - ABSOLUTE JUNK SOUND DRIVERS!!!!
It seems that you put the worst of everything in this unit.
Stay away from this crap - it's just not worth it
I even bumped it up to 32GB of ram and it's still slow.
Must be the crappy processors....also, you loaded the worst possible audio drivers. No enhancement tabs for bass boost and the absolute worst sound EVER,
No bass whatsoever - sounds like a 1920's 78rpm played on a Victrola - ABSOLUTE JUNK SOUND DRIVERS!!!!
It seems that you put the worst of everything in this unit.
Stay away from this crap - it's just not worth it
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Customer Rating
2
looks good, but no success in using it so far
on August 24, 2021
Posted by: bohen
from Florida
Verified Purchase:Yes
Have had it for a few weeks, but no success in using it so far. I expected it to be an easy set jup. Main problem, I get my Office from the university and so far have not been able to get that set up on this new computer. Keep getting items popping up about paying for another Office. Will probably have to get technical assistance to solve this. In the meantime I am still using my old computer.
I would recommend this to a friend!
Features
2
Performance
3
Response from hp.comBy Alexis, HP Care, August 29, 2021
Hi there,
Sorry to hear that you're having some trouble setting up your new computer. I can definitely understand and relate to your frustrations, so I'd like to assist here.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Windows Operating System issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
Alexis
HP Care
Sorry to hear that you're having some trouble setting up your new computer. I can definitely understand and relate to your frustrations, so I'd like to assist here.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Windows Operating System issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: C Young
from DC
Verified Purchase:Yes
I really love it and my fiance' likes ot so much I barely get an opportunity to use it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: The REAL Cheri
from Colorful Colorado
Verified Purchase:Yes
Great laptop for a decent price
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Rronn61
from La verne ca
Verified Purchase:Yes
It sucks so many ads it not worth getting it like a commercial if you stupid enough to get it sent it back
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com