Customer reviews from snowjoe.com
Snow Joe - 48V 1200W 22" Cordless Snow Blower w/ 2 x 8.0Ah Batteries and Dual Port Charger - Blue
Average customer rating
4.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
11
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
3
Customer Reviews for Snow Joe - 48V 1200W 22" Cordless Snow Blower w/ 2 x 8.0Ah Batteries and Dual Port Charger - Blue
Customer Rating
1
Disappointing
on February 13, 2024
Posted by: khb121556
Like many I was excited to get away from a gas powered snowblower I have one but I'd prefer to be environmentally friendly and use electric. The first substantial snow here in NJ in 2 years so I pulled the Snow Joe out of the shed, first use the rod that turns the discharge chute bent it turned out not to matter since it stalled every few feet. After starting/restarting multiple times I gave up and went back to my shovel.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Purchased as a Backup
on February 3, 2022
Posted by: 216Diana
from Cleveland, Ohio
I purchased this since our gas snow blower is in the shop. Our driveway is approximately 100 feet long. It struggles a bit in 6 inch heavy snow. I'm a 65 year old female and got a workout pushing it. I had to recharge the batteries to finish the drive and sidewalks. I didn't expect it to perform like a gas blower. It is light weight and batteries were charged in about 1.5 hours.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Underwhelming
on March 28, 2022
Posted by: aek863
from MI
[This review was collected as part of a promotion.] This snowblower was easy to assemble and the headlight is a nice feature. That is about where my positive opinion ends. With gas prices skyrocketing, I thought it would be nice to switch to a cordless rechargeable unit. I am underwhelmed by it's performance though compared to gas models I've used. The wheels are tiny and plastic, actually pretty much everything is plastic, and the overall quality is weak. I don't expect this to last long. If you have a small/even concrete area to clear, this may work, but if (like me) you have slightly rugged or uneven terrain you'll probably be disappointed. I like to clear a small area in my yard for the dog, and this thing really struggles moving snow from the frozen grass area. A small sidewalk would be appropriate for this machine.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 4, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
This machine is a beast. It cuts through the snow
on December 22, 2022
Posted by: Love this machine
This machine is a beast. This is my second SNOW JOE cordless snowblower, and this thing really does a great job. I live on the corner of my street and I have to plow front side of my house and side of my house and this machine had no problems. I also have a two car garage driveway. I had to Plow as well. I just used this machine last week and it was a heavy slush and had no problems whatsoever. I recommend getting this machine. With the two batteries, I plowed my neighbors corner house and 3/4 of their driveway, which is a one car garage and my neighbors sidewalk in front of their house and I still had one bar left on the battery.
Written by a customer while visiting snowjoe.com
Customer Rating
1
on February 3, 2022
Posted by: jack g
from long island
bought this first thing that happened the wheel fell off. when i went to remove snow the machine just shut down. just going to through it away and get something other then oper battery powered
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 4, 2022
Dear,
We apologize you are not completely satisfied with our product. If you are still experiencing any issues with our product please contact us to go over the options that we have to further help you. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. If you are still experiencing any issues with our product please contact us to go over the options that we have to further help you. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
4
Battery Life d
on December 24, 2022
Posted by: Operational Time
This was easy to use and set up. It normally takes me an hour to shovel the driveway. With this I was able to clear it in about 10 minutes. If my driveway was at all any larger I would have been in trouble. The battery never would have made it as it died when I started on the Sidewalks. Not sure if this is normal or a battery issue.
If you need something heavy duty this isn't going to be a solution. If it is a 20 ft driveway this is a great option.
Written by a customer while visiting snowjoe.com
Customer Rating
5
LOVE IT
on February 26, 2022
Posted by: Martinm
from Belmar NJ
Received this Snowblower as a Christmas gift and couldn't be happier. I was surprised by how easy the assembly was. Batteries took about 1.5 hours to fully charge, took it out for a spin during our last major storm in NJ, and was able to complete my driveway and walkway in minutes. Even had time to help out the neighbors. Highly recommend!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Snow blower
on March 7, 2022
Posted by: Joe22
from Michigan
[This review was collected as part of a promotion.] Truly a really nice snowblower! Works good clearing a path . I was real impressed at how good this snowblower worked !And it didn’t take long to recharge the battery’s ! It’s pretty light wait and easy to push . First time trying a electric snowblower and I would definitely recommend!!! Goes through the fresh snow really good..
Written by a customer while visiting snowjoe.com