Customer reviews from snowjoe.com
Snow Joe - SJ623E Electric Single Stage Snow Thrower | 18-Inch | 15 Amp Motor | Headlights - Blue
Average customer rating
4.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
129
4 Stars
33
3 Stars
6
2 Stars
3
1 Star
4
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Snow Joe - SJ623E Electric Single Stage Snow Thrower | 18-Inch | 15 Amp Motor | Headlights - Blue
Customer Rating
5
SJ623E Snow Joe
on December 27, 2017
Posted by: Papanick
from Boise, ID, United States
Bought this little gem 5 years ago. It worked, not much snow for 4 years. Last year it was a record snowfall. It is a back saver. Good for about 6 inches of dry snow. If you let it get deeper, its your fault. Wet snow is a bit of a challenge if you don't take time to keep the chute clean. It will throw dry snow 20-30 feet with the chute elevated about 1/2 from vertical. When the Snow Joe was brand new I removed the bolts one by one holding the rubber material attached to the auger and added a larger washer under the head of each to give more surface area support. This thing is a back saver. I would buy another in a heart beat if this one quit.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Great snow thrower!
on January 10, 2017
Posted by: SteveG
from Ann Arbor, MI
Gender:Male
Length of ownership:1 month
I have previously owned older corded electric throwers which couldn't get the job done. I also own a 2 stage gas powered thrower, but I'd rather use a shovel than deal with all of the maintenance. This thrower is the perfect compromise. It arrived the day before a Michigan blizzard and only took 20 minutes to set up. I already owned a great 100 foot cord so I was good to go. Over the course of the storm I used the blower several different times so I wouldn't have to tackle the entire 16" at once. It was a powdery snow and the thrower did a great job. I have also used it on several heavier snows up to 8" and it still does the job (Maybe an extra pass or two was required). Next year I am planning on going cordless :)
Pros: Great Value, Easy To Use, Accurate Performance, Easy to store, Lightweight, Easy to assemble
I would recommend this to a friend!
Written by a customer while visiting snowjoe.com
Posted by: DaveK
from Prescott, Arizona
Verified Purchase:Yes
I have to do a disclaimer, the video and picture are of my older 621 model. I sold it to my nest door neighbor and the purchased the 623. We have not had any snow since it was delivered, but if it works like the lesser 621, I'll be thrilled. Easy to put together, easy to store and oh yeah, easy to use.
(click to see the video)
Written by a customer while visiting snowjoe.com
Posted by: snow joee
from BC, Canada
Verified Purchase:Yes
i received my snow joe for an early christmas present from my kids but we have not had any snow yet to try it out. i do admire it everyday though as i walk passed it on my deck :)
Written by a customer while visiting snowjoe.com
Customer Rating
3
A review of the assembly. It has not snowed yet
on October 26, 2018
Posted by: Dan R
from Wisconsin
Verified Purchase:Yes
Pretty easy to put together. Mostly already assembled. I was disappointed that the plastic piece used to hold the extension cord does not hold an electrical cord. Basically, his piece was supposed to be put on in the factory by clipping it over the handle tube and then assembled, but someone for got to put it on, so rather than going back and attaching it correctly, they just cut it and clipped it on which means it just falls off when you try to use it. I fixed it with epoxy, but I'm annoyed that the first thing I had to do is glue a broken part caused by someone's laziness in the factory. It's not a big deal and not worth sending the product back, but I'm not going to give 4 or 5 stars to a product I had to glue together immediately before even testing it.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Hmmmm....not sure
on February 1, 2021
Posted by: BrenM
from Nazareth PA
I have a heavy gas snow thrower that works week but too heavy to get up on an elevated cement patio which prompted this purchase. I used the electric snow thrower for the first time yesterday with about 3 “ of snow. It worked well on flat surfaces and I did save time and energy having it. However, 3 arms would have been helpful to start the unit. Holding down the butter while pulling back on the trigger and holding onto the cord was tricky but certainly meant to be a form of safety. The biggest negative that that the chute only stays in the upright position. I have tried to tighten the bolt but it does not tighten to keep the snow shooting of the side in stress of straight upwards blowing on everywhere! For this reason, I would not recommend and had I paid more money or easy to return, I would!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, August 5, 2021
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
3
Not for use on gravel driveways.
on December 11, 2016
Posted by: mutley60
from Kenosha, WI
Gender:Female
Length of ownership:1 year or longer
Bought it last year. Only chance I had to test it was on heavy wet snow...would not throw it. Tested today on 5" light snowfall. Kept digging into my gravel driveway, so I had to lean on the handle to keep the front up a bit, which was hard on my wrists. It did OK on the cement garage apron, but was only throwing the snow about 2'. I have a wide driveway. I used it with the battery. I have a smaller blower that I use with a cord, and that works fine. I was hoping to do away with cord control.
Pros: Easy to store, Easy to assemble
Cons: Difficult To Use, Lacking Performance
No, I would not recommend this to a friend.
Written by a customer while visiting snowjoe.com
Posted by: Snow Joe Gal
from Adrian, MI, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to assemble and easy to use. Great for side walks and small driveways. I'm single & older so this is perfect for me. My only complaint is fussing with the cord, but at least I don't have to worry about pull starting. Hit a switch and ready to go.! Also very easy to register for warranty.
Written by a customer while visiting snowjoe.com