Customer reviews from snowjoe.com
Snow Joe - SJ627E Electric Snow Thrower | 22-Inch | 15-Amp | w/ Dual LED Lights - Blue
Average customer rating
3.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
58
4 Stars
17
3 Stars
6
2 Stars
12
1 Star
25
Customer Reviews for Snow Joe - SJ627E Electric Snow Thrower | 22-Inch | 15-Amp | w/ Dual LED Lights - Blue
Customer Rating
2
Don't Believe the 5 Star Ratings!
on February 27, 2021
Posted by: Boru1953
from New Jersey
I have had this Snow Joe model for 5 years. It can handle up to a foot of snow, as long as the snow is powdery. If the snow is wet & icy - Forget it! Wet & icy snow will shut this thing down in a matter of minutes! You will continually scrape out the built-up ice jam at the front & in the chute of this blower, as opposed to clearing snow from your driveway or walk. One saving grace: it is very light & easily handled, but it's NOT the ultimate snowblower those 5 Star reviewers make it out to be! Look somewhere else if your snowfalls are anything more than light, powdery coverings! Buy this & you'll rue the day you did!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 26, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: Frenchi
from Beloit, Wisconsin
Verified Purchase:Yes
I have 2 gasoline snow blowers available to me. But, being a 75 year old widow of 2 years, I decided that they were way too big and too much work to use. I live in Southern Wisconsin and, if you have been watching the news, you know that we have had snow storm after snow storm this Winter!!!! I saw this electric snow blower on one of the online shopping channels and thought I would give it a try!!! Best thing I've bought in a long while! Just plug it in and GO!!! Put it together myself and away I went. So far, it has blown fluffy snow and also some heavier wet snow. Can't tell you how happy I am. Makes snow removal much easier for this old "Broad"! Happy I happened to tune in on the day it was offered!!! Thank you!!!!
Written by a customer while visiting snowjoe.com
Customer Rating
4
great blower until you run over the cord
on February 7, 2022
Posted by: SherLyn
from Buffalo, NY
Loved this blower - worked for 18" of light snow. Great until I ran over cord (laying in snow) and cord got stuck in blades. SnowJoe has no service areas.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Lights need to be adjust...
on December 5, 2019
Posted by: Francis7777
from Canada
Equipped with lights and a switch for the lights, but the lights come on only when the electric motor is running!
Not strong the engineer who consu lights as well!
Not strong the engineer who consu lights as well!
Written by a customer while visiting snowjoe.com
Customer Rating
1
on July 21, 2024
Posted by: Anonymous
from New York
Appliance cord cannot be replaced. Dog was in a chewing mood
Written by a customer while visiting snowjoe.com
Posted by: Larry D
from SPRINGFIELD, PA
Verified Purchase:Yes
Although, I haven't had the opportunity to use my new SnowJoe Blower yet...the assembly and initial quality of the blower look very good.
Written by a customer while visiting snowjoe.com
Customer Rating
5
OUTSTANDING
on December 27, 2022
Posted by: THE BLUE BEAST
from West Seneca, NY
I am extremely satisfied with the SJ627E. I just dug out from the Buffalo Blizzard of 2022. It performed so well, and impressed my neighbors, that they have named it 'THE BLUE BEAST'. Thank you Snow Joe, you have built a great machine.
Written by a customer while visiting snowjoe.com
Posted by: Donothaveone
from Illinois
Verified Purchase:Yes
Waiting for the next snowfall can't give a review on operation of unit until then. Based on ease of assembly and looks K give it a 5 star rating. I will follow up on review after actual use.
Written by a customer while visiting snowjoe.com