Customer reviews from snowjoe.com
Snow Joe - SJ627E Electric Snow Thrower | 22-Inch | 15-Amp | w/ Dual LED Lights - Blue
Average customer rating
3.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
58
4 Stars
17
3 Stars
6
2 Stars
12
1 Star
25
Customer Reviews for Snow Joe - SJ627E Electric Snow Thrower | 22-Inch | 15-Amp | w/ Dual LED Lights - Blue
Customer Rating
5
A workhorse
on January 21, 2019
Posted by: JSRouge
from Bloomfield, NY
I just cleared out 20' of snow from the latest storm. I expected to take it easy since it's just a corded, plastic electric thrower, but this machine was hungry for snow. It buzzed through it quickly and gave it a good throw. Yes, the snow was light and dry, not heavy, but it still did better than I expected.
Written by a customer while visiting snowjoe.com
Posted by: Muriel
from Rock Falls, IL
Verified Purchase:Yes
Really throws the snow - we have a long driveway - this Snow Joe really cut down on time needed to clear it.
Written by a customer while visiting snowjoe.com
Posted by: TCHCKC
from Kansas City
Verified Purchase:Yes
Just used our blower for the first time. Broke it in with a 6" snow. I am a 69 y/o female. I cleared off a 3 car driveway without any trouble! So grateful we made this purchase:-)
Written by a customer while visiting snowjoe.com
Posted by: L107
from Syracuse, NY
Verified Purchase:Yes
Love my snow blower. Everyone made fun of me for getting it saying it wouldn't work. I'm thrilled with the performance of this and love saying I told you so to all the disbelievers. Would recommend it for everyone.
Written by a customer while visiting snowjoe.com
Customer Rating
4
I like it but...
on January 20, 2020
Posted by: Yves Lanthier
from Ste Lucie des Laurentides, Quebec
I bought this to clear the decks at my cottage in the laurentians. It performs very well, but I consistently need to take a Hair blower to the safety switch because the pushbutton latching mechanism keeps freezing in once depressed. That design could be a little more robust. I tried white silicon grease to lubricate but the problem persists.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Electric cord cover
on February 2, 2022
Posted by: Anonymous
from Hamilton
Why the plastic circular cover on the cord? Prevents some cords from being used. Difficult if you have a HD cord with a large round receptacle end
Written by a customer while visiting snowjoe.com
Customer Rating
2
Think Of These As Single Season Then Dispose Unit
on December 17, 2022
Posted by: From ID
from ID
Be aware before buying that replacement parts have NEVER been available for these products. They do an OK job, but once the belt fails or something breaks, it is time throw it away.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, December 20, 2022
Dear Valued Customer,
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Junk Don't Buy
on December 29, 2022
Posted by: Mycle
Don't buy! Just cheap junk. Scraper bar will break on your first use and you can't even replace it because they've been out of stock for years now! This could be a nice blower, but is made so cheaply that it just isn't worth the price even if it's cheap. Just goes to show you get what you pay for and in this case you get very little in terms of quality.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, January 4, 2023
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com