Customer reviews from snowjoe.com
Snow Joe - Electric Snow Blower, 22", Dual LED Lights, Cover Included, SJ627E-CVR - Blue
Average customer rating
3.6
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
58
4 Stars
17
3 Stars
6
2 Stars
12
1 Star
25
Customer Reviews for Snow Joe - Electric Snow Blower, 22", Dual LED Lights, Cover Included, SJ627E-CVR - Blue
Customer Rating
1
Warranty???
on March 23, 2023
Posted by: Mike Former customer
from Ontario Canada
I used this snowblower about 8 times this winter. The first 7 times I was impressed with it. As you would expect it is not as powerful as a gas snowblower but it is much better than shoveling. It requires a little bit of effort to push but no big deal. Unfortunatley the last time I used the snowblower it starting shaking violently because the auger broke. The broken auger caused damage to the scrape bar at the bottom.
Back when i purchased the blower I took the time to register my snowblower/warranty with Snowjoe in case anything happened. What a joke the 'warranty' is. I was expecting them to send me a new snowblower. I was told by Snowjoe that the auger is considered wear and tear. I used the snowblower about 8 times.... wear and tear??? If I had purchased a snowblower from a store and it broke in less than a year I could just take it back and get a new one... but with snowjoe there really is no warranty and the product is garbage. If Snowjoe leaves one of those canned messages that they are sorry and I should contact them...I have already contacted them.
They are sending me an auger, not a snowblower. Thanks!
Back when i purchased the blower I took the time to register my snowblower/warranty with Snowjoe in case anything happened. What a joke the 'warranty' is. I was expecting them to send me a new snowblower. I was told by Snowjoe that the auger is considered wear and tear. I used the snowblower about 8 times.... wear and tear??? If I had purchased a snowblower from a store and it broke in less than a year I could just take it back and get a new one... but with snowjoe there really is no warranty and the product is garbage. If Snowjoe leaves one of those canned messages that they are sorry and I should contact them...I have already contacted them.
They are sending me an auger, not a snowblower. Thanks!
Written by a customer while visiting snowjoe.com
Customer Rating
2
Blower Fine, IMPOSSIBLE to Obtain Replacement Part
on October 25, 2023
Posted by: JoeBlowSnow
So disappointed. This is a decent blower for its type (corded electric) and price, however after the plastic scraper bar broke during normal use in its first season (winter 2022-23), I've searched high and low for a replacement. Cannot even find an aftermarket replacement. In looking at reviews at the replacement part (SJ627E-SCRPBLD) on this very website, this part has been unavailable for several years. I did see that a store in Canada offers the part (same machine specs but under a different brand name) but does not ship to US and sadly I do not know anyone in Canada who could buy it at this chain of stores and ship to me. The blower "works" without the scraper blade but not as effective, you will still have to shovel some. With the scraper blade it does a really good job. C'mon Snow Joe, get this part manufactured and available in the US already!
Written by a customer while visiting snowjoe.com
Customer Rating
1
No parts available.
on January 18, 2024
Posted by: Joe Sadness
from MI
Don't buy it, they have no replacement part avaiable ever.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Don't buy
on September 20, 2024
Posted by: xyze
from Pa
No parts! Don't waste your money!!!! Cutting edge broke they do not stock it!!!!
Written by a customer while visiting snowjoe.com
Customer Rating
1
No repair parts
on October 25, 2024
Posted by: Paul2
Don’t buy. The scrapper blade has not been available for over a year. When this breaks it shoots snow out the bottom. I have rechecked the the website every few months.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Don't buy .
on December 7, 2024
Posted by: Bethann
from Marquette,.MI
Terrible product. Doesn't work on my gravel driveway. Doesn't work on my grass courtyard. Used it twice and I won't try to sell it because I don't want to pass it on to someone else.
Written by a customer while visiting snowjoe.com
Customer Rating
2
Don’t buy
on December 25, 2024
Posted by: jasonf
Don’t buy this. It works fine, until something like the pulley dies. Then there are no replacements for this part.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Design Flaw.
on December 30, 2024
Posted by: HP Snow
from Ontario Canada
The unit seems to be made of cheap materials. There is a design flaw, that when the chute is at a 45 degree, it shoots a stream of snow backwards where there is a gap. If the chute is pointing is pointing forward, it shoots it back to the operator. Snow Joe can you please look into this and have a retro fit kit available. Other than the 2 issues I found, the unit works great and gets the job.
Written by a customer while visiting snowjoe.com