Customer reviews from www.casabrews.com
Casabrews - CM5418 20-Bar Espresso Machine and Coffee Maker - Silver
Average customer rating
4.7
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
174
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
102 out of
107)
Customer Reviews for Casabrews - CM5418 20-Bar Espresso Machine and Coffee Maker - Silver
Customer Rating
3
Temperature
on August 31, 2025
Posted by: Lucila
from Buenos Aires
Hello,
I bought this coffee machine about two months ago and overall it works well, but I’ve noticed one issue: the coffee comes out extremely hot. It sometimes burns my mouth and I it might be overheating the coffee beans. Is there any way to adjust the temperature settings or prevent the machine from brewing at such a high temperature? This changes the whole experience for me, since instead of enjoying the coffee I need to wait for it to cool down and it doesn’t taste the same.
Thanks for your help.
I would recommend this to a friend!
Response from www.casabrews.comBy Casabrews Customer Care, August 31, 2025
Thank you for sharing your feedback. You can try reducing the coffee grounds slightly or using a slightly coarser grind to lower the pressure, and shorten the brewing time — this usually helps bring down the temperature.
If the issue continues and you’re not satisfied, please feel free to reach out to our customer support team at info@casabrews.com
. It would be very helpful if you could also provide a short video showing the pressure gauge during brewing so we can assist you further.
If the issue continues and you’re not satisfied, please feel free to reach out to our customer support team at info@casabrews.com
. It would be very helpful if you could also provide a short video showing the pressure gauge during brewing so we can assist you further.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Great buy
on April 12, 2024
Posted by: Shirley B.
This machine has made my espresso taste exactly like what I was looking for. Great taste and great overall quality. Would buy again.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
I like it :)
on April 8, 2024
Posted by: Kevin O.
The CASABREWS CM5418 is working great , I’m learning and experimenting with expresso grind �� tasting good
Thanks
Thanks
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Amazing Product - Easy to Use and Affordable
on March 18, 2024
Posted by: Lacretia M.
A co-worker brought this machine to the office and it is so easy to use…I bought one for home!!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Nice Surprise
on March 18, 2024
Posted by: Karen L.
I have tried a few different machines. This is compact, nice looking and makes a great cup. Haven't used the frother yet.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
on March 18, 2024
Posted by: Jeffery T.
So far this seems like a quality system. The coffee is delicious. The system is perfect for a home machine.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Good for the price
on March 15, 2024
Posted by: Catherine N.
Instructions are straightforward. Cute design. Espresso comes out fine
Written by a customer while visiting www.casabrews.com
Customer Rating
5
so far so good!
on March 15, 2024
Posted by: Anonymous
I’ve only had this a week, but it works beautifully
Written by a customer while visiting www.casabrews.com