Customer reviews from www.casabrews.com
Casabrews - CM5418 20 Bar Espresso Machine,Stainless Steel Coffee Latte Machine with Steam Milk Frother and Removable Water Tank - Silver
Average customer rating
4.7
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
206
4 Stars
33
3 Stars
13
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
131 out of
138)
Customer Reviews for Casabrews - CM5418 20 Bar Espresso Machine,Stainless Steel Coffee Latte Machine with Steam Milk Frother and Removable Water Tank - Silver
Posted by: Jenny
Verified Purchase:Yes
Amazing it works so well! I’m so happy we finally got this machine because the taste comes out great, it’s easy to use and a great size
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Technical question
on October 26, 2025
Posted by: Atk519
from Argentina
Hi,
Could you please tell me if it can be used with 220V electricity?
Could you please tell me if it can be used with 220V electricity?
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Z.
from California
Verified Purchase:Yes
I have had this product in my cart for sometime and I’m so glad I bought it! Love how it’s so easy to use!
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
1
Disappointed
on October 5, 2025
Posted by: Espresso lover
from Austin, Texas
I was disappointed to see this product is made mostly of plastic. The Amazon Material Specs say the material is "brushed steel" and the Casabrew prouct Specifications ominously omit the Materials section. I should have been skeptical of that. Casabrews noted that all materials that come into contact with the coffee are stainless steel, it's just everything else that's plastic.
After purchasing the product I was offered money to post a video showing how much I loved it.
Clearly Casabrews gets 5 stars for their branding, and I have no doubt many of the reviewers truly do love their machine. But if you're a purist like me who is trying to remove plastic from your kitchen and are disillusioned with partial information on product Specifications, I hope this information is helpful to you.
After purchasing the product I was offered money to post a video showing how much I loved it.
Clearly Casabrews gets 5 stars for their branding, and I have no doubt many of the reviewers truly do love their machine. But if you're a purist like me who is trying to remove plastic from your kitchen and are disillusioned with partial information on product Specifications, I hope this information is helpful to you.
No, I would not recommend this to a friend.
Response from www.casabrews.comBy Casabrews Customer Care, October 22, 2025
We truly appreciate your feedback and understand your concerns. While all parts that come into contact with coffee are made from stainless steel for safety, some external components are indeed durable, BPA-free plastic. Please feel free to reach out to us at info@casabrews.com
if you’d like more details — we’d be happy to share more information.
if you’d like more details — we’d be happy to share more information.
Written by a customer while visiting www.casabrews.com
Posted by: Small Space - Fits
from California
Verified Purchase:Yes
This machine is the perfect size and makes yummy coffee! Perfect. I gave it a 4 star, because the steamer isn't awesome. It works to warm up the milk and make some froth, but that's my only complaint.
Written by a customer while visiting www.casabrews.com
Posted by: PTanaka
from Oregon
Verified Purchase:Yes
Wonderful espresso and for a fraction of the cost of most. The only drawback is waiting for machine to cool down after steaming milk. So if it’s just espresso you’re after, this is the machine to get.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Posted by: Daniel Jason
from Chicago, Illinois
Verified Purchase:Yes
The 5418 is a great little entry level espresso machine. Get a bottomless portafilter and non-pressurized basket with an espresso puck screen and you'll never miss going to a coffeeshop.
I would recommend this to a friend!
Written by a customer while visiting www.casabrews.com
Customer Rating
3
Temperature
on August 31, 2025
Posted by: Lucila
from Buenos Aires
Hello,
I bought this coffee machine about two months ago and overall it works well, but I’ve noticed one issue: the coffee comes out extremely hot. It sometimes burns my mouth and I it might be overheating the coffee beans. Is there any way to adjust the temperature settings or prevent the machine from brewing at such a high temperature? This changes the whole experience for me, since instead of enjoying the coffee I need to wait for it to cool down and it doesn’t taste the same.
Thanks for your help.
I would recommend this to a friend!
Response from www.casabrews.comBy Casabrews Customer Care, August 31, 2025
Thank you for sharing your feedback. You can try reducing the coffee grounds slightly or using a slightly coarser grind to lower the pressure, and shorten the brewing time — this usually helps bring down the temperature.
If the issue continues and you’re not satisfied, please feel free to reach out to our customer support team at info@casabrews.com
. It would be very helpful if you could also provide a short video showing the pressure gauge during brewing so we can assist you further.
If the issue continues and you’re not satisfied, please feel free to reach out to our customer support team at info@casabrews.com
. It would be very helpful if you could also provide a short video showing the pressure gauge during brewing so we can assist you further.
Written by a customer while visiting www.casabrews.com