Customer reviews from www.casabrews.com
Casabrews - CM5418 20-Bar Espresso Machine and Coffee Maker - Silver
Average customer rating
4.7
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
174
4 Stars
29
3 Stars
12
2 Stars
1
1 Star
2
95%of customers recommend this product.
(
102 out of
107)
Customer Reviews for Casabrews - CM5418 20-Bar Espresso Machine and Coffee Maker - Silver
Customer Rating
1
Disappointed
on October 5, 2025
Posted by: Espresso lover
from Austin, Texas
I was disappointed to see this product is made mostly of plastic. The Amazon Material Specs say the material is "brushed steel" and the Casabrew prouct Specifications ominously omit the Materials section. I should have been skeptical of that. Casabrews noted that all materials that come into contact with the coffee are stainless steel, it's just everything else that's plastic.
After purchasing the product I was offered money to post a video showing how much I loved it.
Clearly Casabrews gets 5 stars for their branding, and I have no doubt many of the reviewers truly do love their machine. But if you're a purist like me who is trying to remove plastic from your kitchen and are disillusioned with partial information on product Specifications, I hope this information is helpful to you.
After purchasing the product I was offered money to post a video showing how much I loved it.
Clearly Casabrews gets 5 stars for their branding, and I have no doubt many of the reviewers truly do love their machine. But if you're a purist like me who is trying to remove plastic from your kitchen and are disillusioned with partial information on product Specifications, I hope this information is helpful to you.
No, I would not recommend this to a friend.
Response from www.casabrews.comBy Casabrews Customer Care, October 22, 2025
We truly appreciate your feedback and understand your concerns. While all parts that come into contact with coffee are made from stainless steel for safety, some external components are indeed durable, BPA-free plastic. Please feel free to reach out to us at info@casabrews.com
if you’d like more details — we’d be happy to share more information.
if you’d like more details — we’d be happy to share more information.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Excellent
on April 3, 2024
Posted by: Vil
I love this espresso maker , great taste, very easy to use all ways perfect cup of coffee. I had a really hard time finding a good one my last one was a Krups, and lasted a long time . I’m very happy with the casa brews 5418 excellent coffee maker !!
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Casabrews CM5418
on March 25, 2024
Posted by: Natalie G.
I have used my machine several times since it’s arrival 1 week ago. The machine looks well made. The espresso coming out of the machine has a beautiful crema. Also the steam wand is sturdy and easy to use. Much better than the wand on my former Delonghi machine. I am so happy I made the purchase.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Casabrews CM5418 works perfectly!
on March 22, 2024
Posted by: Samantha B.
This is the third at home espresso machine I tried, and the only one that completely met my expectations. It's easy to pull a good shot with a nice crema, even on my first few. (not with great quality espresso beans either) I also liked that there's enough room on the drip tray and under the portafilter to fit any glass I want my drink in. The steaming wand is the right shape and long enough to use with my 20oz pitcher instead of 12oz. The instruction manual is very easy to follow, too.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
I’m Brewing Like A Pro
on March 10, 2024
Posted by: Shirley P.
Enjoying my Casabrew unit. I’m a newbie and wanted to learn the artistry of pouring a good espresso. With the CM5418 machine I purchased I am honing my skills and have not had a problem producing a good cup. Plus I can froth a beautiful head of milk with this machine. It’s a compact machine but a beast when in comes to performing your barista task.
I recommend highly.
Start enjoying your espresso ☕️ !
I recommend highly.
Start enjoying your espresso ☕️ !
Written by a customer while visiting www.casabrews.com
Customer Rating
5
Easy, delicious coffee!
on February 29, 2024
Posted by: natalia
This is my first espresso machine and I'm so glad I chose this one. It's simple to use and makes delicious coffee (assuming you use good coffee of course). I'm obsessed with frothing my milk and making cappuccino every morning. Definitely recommend!!
Written by a customer while visiting www.casabrews.com
Customer Rating
4
so far so good
on February 26, 2024
Posted by: Rick W.
I have been using the Casabrew about 1 week and have enjoyed some good cappuchino. There is a learning curve to knowing how to use the steamer but I am getting better. I have also tried to adjust the espresso setting but haven't figured out if I have set it to my preference. (It is optional.). I do feel it is a good value.
Written by a customer while visiting www.casabrews.com
Customer Rating
5
on February 4, 2023
Posted by: Deborah T.
I really liked ve my Casa brew espresso machine. Ive had espresso machines for the past 10 years and I can confidently say this machine produces the best espresso I have ever had at home. Im very happy with my purchase!
Written by a customer while visiting www.casabrews.com